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iPhone 5 update issue- MacBook crashed midway |
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#1 |
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Forum Member
Join Date: Jul 2006
Location: confusion
Posts: 2,288
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iPhone 5 update issue- MacBook crashed midway
Hi
I updated my software today but part way though the MacBook crashed and restarted. I had obviously backed up to date and then as the new version was going on with the backed up version the MacBook died and restarted. When iTunes restarted it seemed to carry on as normal however the phone hasn't got my contacts , messages, or photos, apps and music are however there. I assumed that if I just tried to do it again it would be ok but it backed up again first and overwrote my proper back up with the new one. I thought it left the old one there until I deleted it but it didn't I have googled for a solution but how do I decide what will work?? Or can an Apple Store fix it? |
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#2 |
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Forum Member
Join Date: Jul 2007
Posts: 3,993
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Quote:
Hi
I updated my software today but part way though the MacBook crashed and restarted. I had obviously backed up to date and then as the new version was going on with the backed up version the MacBook died and restarted. When iTunes restarted it seemed to carry on as normal however the phone hasn't got my contacts , messages, or photos, apps and music are however there. I assumed that if I just tried to do it again it would be ok but it backed up again first and overwrote my proper back up with the new one. I thought it left the old one there until I deleted it but it didn't I have googled for a solution but how do I decide what will work?? Or can an Apple Store fix it? |
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#3 |
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Forum Member
Join Date: Jul 2006
Location: confusion
Posts: 2,288
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They aren't in iTunes, are you suggesting they are elsewhere if so where?
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#4 |
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Forum Member
Join Date: Jul 2007
Posts: 3,993
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Quote:
They aren't in iTunes, are you suggesting they are elsewhere if so where?
I don't use a Mac, but a very quick google search for "iPhone backup on Mac" has thousands of hits, with this being one of the first: http://forums.macrumors.com/showthread.php?t=1271774 |
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