Hi
I updated my software today but part way though the MacBook crashed and restarted.
I had obviously backed up to date and then as the new version was going on with the backed up version the MacBook died and restarted.
When iTunes restarted it seemed to carry on as normal however the phone hasn't got my contacts , messages, or photos, apps and music are however there.
I assumed that if I just tried to do it again it would be ok but it backed up again first and overwrote my proper back up with the new one. I thought it left the old one there until I deleted it but it didn't
I have googled for a solution but how do I decide what will work?? Or can an Apple Store fix it?
I updated my software today but part way though the MacBook crashed and restarted.
I had obviously backed up to date and then as the new version was going on with the backed up version the MacBook died and restarted.
When iTunes restarted it seemed to carry on as normal however the phone hasn't got my contacts , messages, or photos, apps and music are however there.
I assumed that if I just tried to do it again it would be ok but it backed up again first and overwrote my proper back up with the new one. I thought it left the old one there until I deleted it but it didn't
I have googled for a solution but how do I decide what will work?? Or can an Apple Store fix it?