time for a change, maybe

noise747 · 10-12-2014, 09:04

I have been with Vodafone now for a couple of years or more. maybe three. Anyway, after the last bill and the fact that their app is useless and give false information I am thinking of going elsewhere.

The problem is where? EE is not great around here, O2 is ok, but I am not that fond of O2, three is also not great around here as i tried them in a test.
Three would have been my choice if their service was ok.

I did think about giff Gaff, but they are O2, but they do have good value packages and no contract. I even been thinking of Sainsburys mobile, I know it piggy backs on Voda, but they seem better value, but no tethering, not that i use it a lot, but it have been useful

The problem is I got to get hold of Voda for a pac, they do not allow you to get one from their website.

Really need to work out what is the best,

Stig · 10-12-2014, 09:42

So, basically you want to know how to contact Vodafone. Dial 191.

chenks · 10-12-2014, 09:44

so you don't want to use EE, Three or O2, for various reason.
that leave you with Vodafone - so stay where you are.

noise747 · 10-12-2014, 10:48

Quote:

Originally Posted by Stig

So, basically you want to know how to contact Vodafone. Dial 191.

I know how to contact them, just dreading it as their customer service is awful

noise747 · 10-12-2014, 10:50

Quote:

Originally Posted by chenks

so you don't want to use EE, Three or O2, for various reason.
that leave you with Vodafone - so stay where you are.

It is not that I do not want to use EE and three, it is the fact that the signal is awful, it is fine here where I live, but the whole idea of a mobile phone is to be, Mobile.

chenks · 10-12-2014, 11:01

Quote:

Originally Posted by noise747

It is not that I do not want to use EE and three, it is the fact that the signal is awful, it is fine here where I live, but the whole idea of a mobile phone is to be, Mobile.

strange you say that as EE and Three tend to be known for having the best network in terms of coverage.

corf · 10-12-2014, 11:23

unless you are inside the m25 where o2 and Vf have actually spent money on their network.

neo_wales · 10-12-2014, 13:42

We (the family) all use GG these days, yes they are the O2 network but down here thats the best one.

chenks · 10-12-2014, 14:23

Quote:

Originally Posted by neo_wales

We (the family) all use GG these days, yes they are the O2 network but down here thats the best one.

except O2 would be either the same or better, as GG gets lower priority on the O2 network.

noise747 · 10-12-2014, 20:16

Quote:

Originally Posted by chenks

strange you say that as EE and Three tend to be known for having the best network in terms of coverage.

Orange and T-mobile have been bad for years around this city, i thought they may have got better when they combined, but i do believe they have got worse. Sadly a alot of people i know is on EE,

three is fine here where i live and in the town centre, but where my mate live just a few hundred yards from the town centre, three just cease to exist, also where my Dad lives which is also not far from the town centre. The problem with three is that they now use 3G for everything, no back up system, before they used to use O2 i think as a back up.

vodafone signal wise is ok, it is not great, but it seems better than others, saying that another mate of mine who use Giffgaff seems to have very few problems unless he is in his kitchen.

i really do not have any idea what to do, to be honest, Vodafone really peed me off with their huge bill because their app can not do the job it is made for. I was thinking of going into their shop, but that means i have to go into the new shopping centre.

chenks · 10-12-2014, 20:38

Quote:

Originally Posted by noise747

The problem with three is that they now use 3G for everything, no back up system, before they used to use O2 i think as a back up.

they've always been 3G for everything.
the had Orange as 2G backup for voice/text only, but that is now only in a few places as it's no longer needed due to network coverage.

noise747 · 11-12-2014, 09:59

Quote:

Originally Posted by chenks

they've always been 3G for everything.
the had Orange as 2G backup for voice/text only, but that is now only in a few places as it's no longer needed due to network coverage.

I thought it was o2 they used as 2G back up? I am sure i remember seeing O2 years ago on my old PAYG three phone. Maybe they changed.

Anyway, the point is that they only use 3G here and took the back up off, which is a mistake as the their 3G here is not great.
I can cope with the fact I can not acess the internet, facebook and even email when I am at certain places, but voice is important to me.

de525ma · 11-12-2014, 15:43

Quote:

Originally Posted by noise747

I thought it was o2 they used as 2G back up? I am sure i remember seeing O2 years ago on my old PAYG three phone. Maybe they changed.

Anyway, the point is that they only use 3G here and took the back up off, which is a mistake as the their 3G here is not great.
I can cope with the fact I can not acess the internet, facebook and even email when I am at certain places, but voice is important to me.

Yeah they used O2 until about 8 years ago... Then they switched to Orange. Then they gradually started removing that. First GPRS access was removed, then 2g was removed where they provide strong 3G coverage.

neo_wales · 11-12-2014, 17:34

Quote:

Originally Posted by chenks

except O2 would be either the same or better, as GG gets lower priority on the O2 network.

Does it? I've never noticed but then I use about 20 minutes a month on a mobile phone since I retired, I can now get 3g down here but rarely need it to be honest. I have noticed that when in the bigger towns/cities in South Wales the internet speed really jumps up.

chenks · 11-12-2014, 18:23

Quote:

Originally Posted by neo_wales

Does it? I've never noticed but then I use about 20 minutes a month on a mobile phone since I retired, I can now get 3g down here but rarely need it to be honest. I have noticed that when in the bigger towns/cities in South Wales the internet speed really jumps up.

yes, should a cell tower be congested, O2 customers will get priority (contract first, then PAYG), GG is below that.

clewsy · 11-12-2014, 23:16

Quote:

Originally Posted by chenks

yes, should a cell tower be congested, O2 customers will get priority (contract first, then PAYG), GG is below that.

And quite where Tesco mobile fits in no one knows

chenks · 12-12-2014, 07:44

Quote:

Originally Posted by clewsy

And quite where Tesco mobile fits in no one knows

it's below O2 pay monthly and PAYG, but whether it's above GG i don't know.

noise747 · 12-12-2014, 09:51

Quote:

Originally Posted by de525ma

Yeah they used O2 until about 8 years ago... Then they switched to Orange. Then they gradually started removing that. First GPRS access was removed, then 2g was removed where they provide strong 3G coverage.

I thought they did use O2. It is fine removing 2G where there is a strong 3G coverage, but it is not here, well not in all parts of the city. I don't think 3 really care, they just want to save money and if they lose a few customers, then so be it.

As I said I did try 3, stuck a PAYG 3 sim in my phone and my vodafone sim in a old basic phone. I found out I had to use my basic phone a few times to make calls. I know Vodafone 3G is not great around here, but at least I can make calls every where i go to, including down in the recording studio of my mates house, which is in a cellar.

noise747 · 12-12-2014, 09:54

Quote:

Originally Posted by chenks

yes, should a cell tower be congested, O2 customers will get priority (contract first, then PAYG), GG is below that.

Which makes sense. But a mate of mine uses Giff Gaff and it is certainly better than when he was using EE.

noise747 · 12-12-2014, 09:54

Quote:

Originally Posted by chenks

it's below O2 pay monthly and PAYG, but whether it's above GG i don't know.

Depends how much Tesco pays O2 I suppose.

chenks · 12-12-2014, 10:09

Quote:

Originally Posted by noise747

Which makes sense. But a mate of mine uses Giff Gaff and it is certainly better than when he was using EE.

all that proves it that EE is worse than O2 in that area.

Quote:

Originally Posted by noise747

Depends how much Tesco pays O2 I suppose.

doesn't matter how much they pay, O2 customers will always have top priority.

noise747 · 12-12-2014, 14:38

Quote:

Originally Posted by chenks

all that proves it that EE is worse than O2 in that area.

Yeah.

Quote:

doesn't matter how much they pay, O2 customers will always have top priority.

It depends if Tesco pays more than other providers that use O2. Of cause O2 is going to be priority.

chenks · 12-12-2014, 14:50

Quote:

Originally Posted by noise747

It depends if Tesco pays more than other providers that use O2. Of cause O2 is going to be priority.

which is what i said.

10-12-2014, 09:04	#1
noise747 Forum Member Join Date: Dec 2007 Location: Herefordshire Posts: 22,810	time for a change, maybe I have been with Vodafone now for a couple of years or more. maybe three. Anyway, after the last bill and the fact that their app is useless and give false information I am thinking of going elsewhere. The problem is where? EE is not great around here, O2 is ok, but I am not that fond of O2, three is also not great around here as i tried them in a test. Three would have been my choice if their service was ok. I did think about giff Gaff, but they are O2, but they do have good value packages and no contract. I even been thinking of Sainsburys mobile, I know it piggy backs on Voda, but they seem better value, but no tethering, not that i use it a lot, but it have been useful The problem is I got to get hold of Voda for a pac, they do not allow you to get one from their website. Really need to work out what is the best,

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10-12-2014, 09:42	#2
Stig Forum Member Join Date: Sep 2003 Location: Sandy Heath, Beds. UK Posts: 10,383	So, basically you want to know how to contact Vodafone. Dial 191.

10-12-2014, 09:44	#3
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	so you don't want to use EE, Three or O2, for various reason. that leave you with Vodafone - so stay where you are.

10-12-2014, 10:48	#4
noise747 Forum Member Join Date: Dec 2007 Location: Herefordshire Posts: 22,810	Quote: Originally Posted by Stig So, basically you want to know how to contact Vodafone. Dial 191. I know how to contact them, just dreading it as their customer service is awful

10-12-2014, 10:50	#5
noise747 Forum Member Join Date: Dec 2007 Location: Herefordshire Posts: 22,810	Quote: Originally Posted by chenks so you don't want to use EE, Three or O2, for various reason. that leave you with Vodafone - so stay where you are. It is not that I do not want to use EE and three, it is the fact that the signal is awful, it is fine here where I live, but the whole idea of a mobile phone is to be, Mobile.

10-12-2014, 11:01	#6
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	Quote: Originally Posted by noise747 It is not that I do not want to use EE and three, it is the fact that the signal is awful, it is fine here where I live, but the whole idea of a mobile phone is to be, Mobile. strange you say that as EE and Three tend to be known for having the best network in terms of coverage.

10-12-2014, 11:23	#7
corf Forum Member Join Date: Jul 2002 Posts: 1,458	unless you are inside the m25 where o2 and Vf have actually spent money on their network.

10-12-2014, 13:42	#8
neo_wales Forum Member Join Date: Oct 2006 Location: South Wales/Gran Canaria Posts: 8,298	We (the family) all use GG these days, yes they are the O2 network but down here thats the best one.

10-12-2014, 14:23	#9
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	Quote: Originally Posted by neo_wales We (the family) all use GG these days, yes they are the O2 network but down here thats the best one. except O2 would be either the same or better, as GG gets lower priority on the O2 network.

10-12-2014, 20:16	#10
noise747 Forum Member Join Date: Dec 2007 Location: Herefordshire Posts: 22,810	Quote: Originally Posted by chenks strange you say that as EE and Three tend to be known for having the best network in terms of coverage. Orange and T-mobile have been bad for years around this city, i thought they may have got better when they combined, but i do believe they have got worse. Sadly a alot of people i know is on EE, three is fine here where i live and in the town centre, but where my mate live just a few hundred yards from the town centre, three just cease to exist, also where my Dad lives which is also not far from the town centre. The problem with three is that they now use 3G for everything, no back up system, before they used to use O2 i think as a back up. vodafone signal wise is ok, it is not great, but it seems better than others, saying that another mate of mine who use Giffgaff seems to have very few problems unless he is in his kitchen. i really do not have any idea what to do, to be honest, Vodafone really peed me off with their huge bill because their app can not do the job it is made for. I was thinking of going into their shop, but that means i have to go into the new shopping centre.

10-12-2014, 20:38	#11
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	Quote: Originally Posted by noise747 The problem with three is that they now use 3G for everything, no back up system, before they used to use O2 i think as a back up. they've always been 3G for everything. the had Orange as 2G backup for voice/text only, but that is now only in a few places as it's no longer needed due to network coverage.

11-12-2014, 09:59	#12
noise747 Forum Member Join Date: Dec 2007 Location: Herefordshire Posts: 22,810	Quote: Originally Posted by chenks they've always been 3G for everything. the had Orange as 2G backup for voice/text only, but that is now only in a few places as it's no longer needed due to network coverage. I thought it was o2 they used as 2G back up? I am sure i remember seeing O2 years ago on my old PAYG three phone. Maybe they changed. Anyway, the point is that they only use 3G here and took the back up off, which is a mistake as the their 3G here is not great. I can cope with the fact I can not acess the internet, facebook and even email when I am at certain places, but voice is important to me.

11-12-2014, 15:43	#13
de525ma Forum Member Join Date: Jan 2014 Location: Portsmouth Posts: 787	Quote: Originally Posted by noise747 I thought it was o2 they used as 2G back up? I am sure i remember seeing O2 years ago on my old PAYG three phone. Maybe they changed. Anyway, the point is that they only use 3G here and took the back up off, which is a mistake as the their 3G here is not great. I can cope with the fact I can not acess the internet, facebook and even email when I am at certain places, but voice is important to me. Yeah they used O2 until about 8 years ago... Then they switched to Orange. Then they gradually started removing that. First GPRS access was removed, then 2g was removed where they provide strong 3G coverage.

11-12-2014, 17:34	#14
neo_wales Forum Member Join Date: Oct 2006 Location: South Wales/Gran Canaria Posts: 8,298	Quote: Originally Posted by chenks except O2 would be either the same or better, as GG gets lower priority on the O2 network. Does it? I've never noticed but then I use about 20 minutes a month on a mobile phone since I retired, I can now get 3g down here but rarely need it to be honest. I have noticed that when in the bigger towns/cities in South Wales the internet speed really jumps up.

11-12-2014, 18:23	#15
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	Quote: Originally Posted by neo_wales Does it? I've never noticed but then I use about 20 minutes a month on a mobile phone since I retired, I can now get 3g down here but rarely need it to be honest. I have noticed that when in the bigger towns/cities in South Wales the internet speed really jumps up. yes, should a cell tower be congested, O2 customers will get priority (contract first, then PAYG), GG is below that.

11-12-2014, 23:16	#16
clewsy Forum Member Join Date: Mar 2003 Location: Midlands Posts: 2,860	Quote: Originally Posted by chenks yes, should a cell tower be congested, O2 customers will get priority (contract first, then PAYG), GG is below that. And quite where Tesco mobile fits in no one knows

12-12-2014, 07:44	#17
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	Quote: Originally Posted by clewsy And quite where Tesco mobile fits in no one knows it's below O2 pay monthly and PAYG, but whether it's above GG i don't know.

12-12-2014, 09:51	#18
noise747 Forum Member Join Date: Dec 2007 Location: Herefordshire Posts: 22,810	Quote: Originally Posted by de525ma Yeah they used O2 until about 8 years ago... Then they switched to Orange. Then they gradually started removing that. First GPRS access was removed, then 2g was removed where they provide strong 3G coverage. I thought they did use O2. It is fine removing 2G where there is a strong 3G coverage, but it is not here, well not in all parts of the city. I don't think 3 really care, they just want to save money and if they lose a few customers, then so be it. As I said I did try 3, stuck a PAYG 3 sim in my phone and my vodafone sim in a old basic phone. I found out I had to use my basic phone a few times to make calls. I know Vodafone 3G is not great around here, but at least I can make calls every where i go to, including down in the recording studio of my mates house, which is in a cellar.

12-12-2014, 09:54	#19
noise747 Forum Member Join Date: Dec 2007 Location: Herefordshire Posts: 22,810	Quote: Originally Posted by chenks yes, should a cell tower be congested, O2 customers will get priority (contract first, then PAYG), GG is below that. Which makes sense. But a mate of mine uses Giff Gaff and it is certainly better than when he was using EE.

12-12-2014, 09:54	#20
noise747 Forum Member Join Date: Dec 2007 Location: Herefordshire Posts: 22,810	Quote: Originally Posted by chenks it's below O2 pay monthly and PAYG, but whether it's above GG i don't know. Depends how much Tesco pays O2 I suppose.

12-12-2014, 10:09	#21
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	Quote: Originally Posted by noise747 Which makes sense. But a mate of mine uses Giff Gaff and it is certainly better than when he was using EE. all that proves it that EE is worse than O2 in that area. Quote: Originally Posted by noise747 Depends how much Tesco pays O2 I suppose. doesn't matter how much they pay, O2 customers will always have top priority.

DS Forums

time for a change, maybe

12-12-2014, 14:38	#22
noise747 Forum Member Join Date: Dec 2007 Location: Herefordshire Posts: 22,810	Quote: Originally Posted by chenks all that proves it that EE is worse than O2 in that area. Yeah. Quote: doesn't matter how much they pay, O2 customers will always have top priority. It depends if Tesco pays more than other providers that use O2. Of cause O2 is going to be priority.

12-12-2014, 14:50	#23
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	Quote: Originally Posted by noise747 It depends if Tesco pays more than other providers that use O2. Of cause O2 is going to be priority. which is what i said.