Just had a text message from O2 which says...
So basically they've admitted that I've opted out of them sending me emails or texts that inform me of special offers so they decided to send me a text to inform me that I may want to change my subscripon settings because they weren't able to inform me of such offers.
Surely this in itself is a clear breach of data protection law seeing as by their own admission I've opted out of receiving messages related to offers. I should not be receiving any such text messages as I've asked not to be contacted with news about offers so why have they just sent me this message?
I have a good mind to report them to Offcom. I have no time or sympathy for companies that don't respect customers privacy requests.
The link wont work because I've removed the last part of the URL which contains my mobile number and links to my account.
Quote:
“Hi (my name). Did you know you get lots of extras just for being an O2 customer? Because you asked us to stop sending you emails and texts, we weren't able to let you know about them. So if you want to change your mind, please visit http://s.o2.co.uk/optin/”
“Hi (my name). Did you know you get lots of extras just for being an O2 customer? Because you asked us to stop sending you emails and texts, we weren't able to let you know about them. So if you want to change your mind, please visit http://s.o2.co.uk/optin/”
So basically they've admitted that I've opted out of them sending me emails or texts that inform me of special offers so they decided to send me a text to inform me that I may want to change my subscripon settings because they weren't able to inform me of such offers.
Surely this in itself is a clear breach of data protection law seeing as by their own admission I've opted out of receiving messages related to offers. I should not be receiving any such text messages as I've asked not to be contacted with news about offers so why have they just sent me this message?
I have a good mind to report them to Offcom. I have no time or sympathy for companies that don't respect customers privacy requests.
The link wont work because I've removed the last part of the URL which contains my mobile number and links to my account.