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Scheduled recordings being forgotten - anyone had this?


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Old 14-12-2014, 11:35
AnywhereButHome
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I have the little Humax YouView box that is styled like the HomeHub 4/5, like everything from BT it promises much and delivers little. Never been reliable at recording anything successfully, but the Nov 14 software update fixed the "failed recording" listing in MyView, but now it never records anything that I've scheduled.

I press record on stuff on the planner, set single/series and it shows up in the scheduled list, but after some time it just disappears and never records anything.

Has anyone ever seen this? I can't tell if it dumps the schedule straight away, or after a certain amount of time/overnight etc because I only watch the telly once every couple of days. The box is left on at the wall and in standby. I'd get in contact with BT but they're hopeless.

Cheers.
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Old 14-12-2014, 11:46
AnywhereButHome
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Yanked the power out of the wall and everything has reappeared. For now... I have no faith in it.
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Old 26-12-2014, 12:33
AnywhereButHome
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Happened again, what a heap of crap.
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Old 26-12-2014, 20:13
David Waine
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It sounds like you may have a faulty box. I have read many very positive comments about it. How long have you had it? If you are still within your minimum contract period, they should sort you out a new one. The last sentence of your original post suggests that you have not contacted them. Well, they can't deal with a fault unless they know about it.
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Old 26-12-2014, 23:09
mfr
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There's undoubtedly a serious problem with recording over the last few days. It's worth looking at both the Youview and BT You view forums - there's lengthy threads on there.

I've had a problem with multiple partially recorded (I.e. 3 minutes) programmes, playback issues and live pause not working. It seems quite a few others are in the same boat.
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Old 27-12-2014, 10:25
SimonB79
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I never auto record channel 5 because it hasn't worked since day1 👎 (all the series get jumbled up) 💩
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Old 21-05-2015, 09:09
shhftw
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Yep, Breaking Bad reruns. I neglected to understand that 'Series Link' was literal and missed s2ep01. However, for some reason it's missed s3ep04 (Mon 18/05) without any kind of reason or failed recording attempt notification.
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