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Why did my iPhone 5s overheat for no apparent reason?


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Old 22-12-2014, 07:29
satman17
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I left my iPhone 5s on charge yesterday as normal when I picked it up it was red hot with a message on the screen saying overheated please wait till cooled down, I unplugged the supply and turned the phone off then on 15 mins later and all ok WHY?
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Old 22-12-2014, 08:03
Stig
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That's not good. Are you using a genuine Apple charger?
Is the phone still under warranty?
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Old 22-12-2014, 18:39
satman17
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Yes tve original charger is good not had a problem and the phone is under a year old with EE contract, if it happened again what is the process of reporting it faulty and what happens
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Old 22-12-2014, 19:04
d123
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Yes tve original charger is good not had a problem and the phoned is under a year old with EE contract, if it happened again what is the process of reporting it faulty and what happens
Here you go:-

https://www.apple.com/uk/retail/geniusbar/
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Old 25-12-2014, 12:37
DinkyDoo
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Do you have a micro sd card in it? My samsung overheated because of a dodgy micro sd card.
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Old 25-12-2014, 12:46
Stig
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Do you have a micro sd card in it? My samsung overheated because of a dodgy micro sd card.
iPhones don't have SD cards.
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Old 27-12-2014, 17:44
KJ44
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Does Apple have a flashlight app? I left mine on with a Samsung S4 mini once and it got very hot.
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Old 28-12-2014, 14:31
Rodney McKay
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I left my iPhone 5s on charge yesterday as normal when I picked it up it was red hot with a message on the screen saying overheated please wait till cooled down, I unplugged the supply and turned the phone off then on 15 mins later and all ok WHY?
I take it the screen wasn't on during charging? That can make phones get hot
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Old 28-12-2014, 15:14
Aye Up
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The only time I have ever known my iPhone to get warm (not hot) was during charging or using the camera for video.

I would advise the OP to take it into an Apple store to be looked over, its highly unusual for iPhones to get hot to the degree mention. Failing that speak to them over the phone. Apple in fairness to them are one of the few companies that actually do give a shit about its devices and customers. Being out of warranty is less of a problem for them when faults like this occur.

To the point however, get yourself an appointment via the link mentioned earlier and get it checked out, worst they can say is no fault found or best is replace the entire unit with a new one.
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Old 28-12-2014, 15:17
alanwarwic
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Is it OK now?

There is a possibility that peak detect did not happen so check for any sign of a 'ticking time bomb' bulge that says change the battery.
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Old 28-12-2014, 18:05
dephanix02
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Could be dirt inside the Lightning port.
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Old 29-12-2014, 09:17
Lidtop2013
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Take it to Apple and explain what happened, not normal at all.

Me and the wife have had iphone 5S for around a year and they've never got hot like that, a little warm if charging but not hot.
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