Oooh errr.....
Currently on Vodafone and Three
Vodafone
I would like to see them allow unlimited media streaming seeing as they have a spotify value add on amongst others. I don't think it would impact the network all that much either, seeing as it would only be limited to those services it offers as part of Red plans.
I want to see them expand 4G+ (sic?) rapidly, as a result of the expansion of 4G initial speeds have slowed somewhat, not to bad levels being honest a lot can be accomplised on around 10meg. HD voice though belated surprisingly works via Sure Signal which suprised me as it never did via Three Home Signal.
I want to see packages tailoured so those who want more data can pay for it, price compeitiveness is key. They have done a lot of the background work to facilitate a modern robust network, I just want to see that come together with compelling offers to the consumer. EE is clever in that they are forcing Vodafone to compete on price and allowances.
I would also like them to implement a feature similar to O2 where it gives live statuses of cell sites across the country. As it stands its a bit cumbersome, the other thing however is they are slow to report progress or fixes, compared to O2 who are like shit off a stick. A more open approach to network issues should be a standard not a privilege.
Three....
I am only with them on PAYG now, however I would like to see the end of AYCE data and move to a more balanced allowances and packages. I think consensus will state that it isn't sustainable in the long run, its better to begin the process of removing said feature for new contract customers and to some extent PAYG.
They need to to sort out their social media problem, its run by marketing tossers who don't have an effing clue about network expansion and upgrades. The other 3 networks have very robust and effective social media operations, handled by experienced and knowledgeable staff. They haven't skimped on it either, EE and Vodafones teams are very sizable and active on a variety forums.
I just wish they would choose a direction and walk the path, as it is now Three is stuck in the mud, and sadly doesn't seem able to get out of it at the moment. This probably alludes to the earlier issue surrounding marketing, I just don't get how there is PR disaster after another, surely someone has the nous to tell them to shut up and do one?
Lastly I just want the network to handle legacy customers (those on One Plans etc) with a bit more care, it seems they are so damn keen to piss people off they eventually vote with their wallets. Don't get me wrong I don't think said One Plan should continue at a cheap rate but I think they should be contacted by an agent to explain the options rather than just a bloody text or letter.