Originally Posted by
d123:
“Are you sure? Three seem to say otherwise.
http://www.three.co.uk/Smallprint/Ad...=1214306140552”
I asked the question re premium text and payforit scams on webchat with EE CS. Was told they can't prevent and these would be charged to my account. I'm not sure how it works with premium rate text scam because when I've been scammed in the past (Voda) it was an incoming text. Sort of ting that states send stop to xxx but you're no idea what caused the incoming text.
Re spend cap ON Three the only issues I ever had over the past 2+ years with out allowance spend was a call to a non geo number that slipped though due to a Three system being updated. Three credited the amount without any argument but prior to using Three I'd been stung on several occasions on using Voda.
This is zero spend cap I have active -
http://support.three.co.uk/srvs/cgi-...ile:mobileUser
"Information about your spending cap.
We don't offer zero spending caps anymore, since you can get more flexibility with our new control your spend options. But if you joined Three before 18 March 2014, we may have offered you a zero spending cap. This means:
•Once you have used up your minutes and texts in your allowance you won't be able to make any calls or texts from your phone.
• Some numbers are normally charged outside of your call or text allowances, so if you have a zero spending cap, you won't be able to call or text these numbers at all. These include: ◦ most free phone numbers, if you're on a plan bought before 18 March 2014
◦ other numbers starting with 084, 087 or 070 (these are usually car insurance, banks, RAC etc.)
◦ calls to directory enquiries
◦ premium numbers (usually starting with 090), for example, for competitions of reality shows like X Factor
◦ international numbers or texts
◦ texting shortcodes for things like competitions or buying ringtones.
If you currently have a spending cap you have three options:
1.You can keep your account as it currently is.
2. You can go to our zero spending cap.
3. You can take your spending cap off completely.
Once you have a spending cap you can take it off at any time, but won't be able to put it back on again. So that's why we recommend you take some time to decide how you want to manage your spending. You can either choose to limit your service, or choose to take it off so you can still call numbers that aren't included in your allowance like 0845 or 070. We'd prefer you make that choice first before we make any changes to your account.
We can't guarantee that the zero spending cap will always work. For example, it may not work if you use your phone abroad, or if we're carrying out important system maintenance.
Whatever you decide to do, we recommend you keep track of your spending so you know what's included and not included in your monthly allowance. You'll then be able to avoid getting any large unexpected bills. Go to your My3 account either on your phone or computer to do this."