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Old 02-01-2015, 13:49
plutonash
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Bought my galaxy s5 over a year ago from mobile.co.uk. the mobile is looked to the three network.
Can I get this unlooked free from three or do I have to get in touch with mobiles.co.UK.

Thanks
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Old 02-01-2015, 13:52
jabbamk1
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Bought my galaxy s5 over a year ago from mobile.co.uk. the mobile is looked to the three network.
Can I get this unlooked free from three or do I have to get in touch with mobiles.co.UK.

Thanks
www.three.co.uk/unlock

Fill that out^, wait a couple of days.

(you might need to copy and paste the link into the address bar)
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Old 02-01-2015, 13:59
plutonash
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Tried that. and they sent me a text
Saying they want more details. So phoned 333 on my handset. To hear they don't recognised my iemi number.
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Old 02-01-2015, 14:00
jabbamk1
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It would still be Three that unlock it.

Try ringing them again and see if you can escalate it.

Mobiles.co.uk won't unlock the phone for you.
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Old 02-01-2015, 14:02
plutonash
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Is there a number I can ring three on for free from my mobile??
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Old 02-01-2015, 14:04
jabbamk1
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http://www.three.co.uk/Contact_us/Ca...tid=contact_us

333 is free.
0333 comes out of your minutes allowance
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Old 02-01-2015, 14:16
artnada
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Are you 100% sure it's locked to Three? Have you tried another sim from another network?

mobiles.co.uk usually sell unlocked. At least they did when I got an S4 from them.
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Old 02-01-2015, 14:20
plutonash
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Yes defo locked to three..I bought it locked from there eBay site
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Old 02-01-2015, 15:28
horsepills
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Bought my galaxy s5 over a year ago from mobile.co.uk
Considering the S5 wasn't released until April 2014, you did well to buy one over 4 months prior to this
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Old 02-01-2015, 15:34
plutonash
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Lol..your right 5th may I must have got it as been with three since then...its was a returned handset reduced.
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Old 02-01-2015, 19:18
Pucky
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I thought that all Three phones were unlocked? I'm pretty sure I was told that all Three phones purchased from 2014 onwards are unlocked.
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Old 02-01-2015, 19:22
plutonash
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Tried ee and vodaphone sim in it..none work..plus it boots up with the 3 logo.
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Old 02-01-2015, 19:25
jabbamk1
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I thought that all Three phones were unlocked? I'm pretty sure I was told that all Three phones purchased from 2014 onwards are unlocked.
The OP bought it via a third party. Not Three direct.
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Old 03-01-2015, 11:19
John_Patrick
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I know that three will not charge you for the unlock but if needed you can use:

https://play.google.com/store/apps/d...unit.galaxy_s5

I used it on my locked to EE S5 with no issues.

Good support from the developer too. (He Mailed me to make sure everything was OK as I cancelled the unlock process first time - My error not his).
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Old 06-01-2015, 02:24
Step666
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Yes defo locked to three..I bought it locked from there eBay site
You're absolutely 100% certain?
You've tried another SIM in it?


Because artnada is right...
Are you 100% sure it's locked to Three? Have you tried another sim from another network?

mobiles.co.uk usually sell unlocked. At least they did when I got an S4 from them.
Mobiles.co.uk are owned by CPW, they use the same stock as CPW.
It makes no sense that they would have locked stock of a handset CPW have never sold locked - especially locked to a network CPW (and, subsequently mobiles.co.uk) haven't done business with since before the S5 was launched.




The OP bought it via a third party. Not Three direct.
That would make even less sense.

If Three did indeed stop locking their handsets before the S5 launced, how would a third-party retailer end up with a Three-locked S5?
If Three don't want them locked, Samsung are hardly going to produce Three-locked units exclusively for third-party retailers, are they?
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Old 06-01-2015, 10:00
plutonash
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All sorted now. Got my unlock code from 3.ee sim working ok now.
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