I'm looking for some help with this phone which I haven't used for some time and now wish to give to a friend. The basic problem is resetting to Factory Settings it tells me that I must first close the Samsung Account but I can't remember the password, does anyone know of a way around this problem? Thanks in advance for any assistance.

Problem now sorted, thanks for your interest.

Old Chinese proverb:
Give a man a fish and he can feed his family for a day. Ignore a stupid question and they will learn how to use Google.