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Number Porting three to EE


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Old 13-01-2015, 10:17
slattery69
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Join Date: May 2009
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been a while since i ported a number. But today my number is going from three to EE. After some advise though.
Got a text from EE this morning saying welcome, on the number Im porting (from three) so i put the EE sim in my phone, however if i send a text or make a call it will go and show the number im porting (which is good)
however it isnt receieving any texts or calls if i dail the number im porting it goes to the three voicemail and if i send a text it doesnt arrive till i put my three sim back in then i get a missed call and text notification.

question is , is this normal on port day and is it part of the process ?
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Old 13-01-2015, 10:27
philt74
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It's normal. You'll get weird behaviour until later in the day when both EE and 3 have updated their systems.
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Old 13-01-2015, 10:29
Nfj209
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I went from three to EE a couple of months ago and my Port took a very long time. Had issues from about 12pm all the way until early the next morning!

Should normally be around 2/3 hours from my experience though. Just depends.
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Old 13-01-2015, 10:30
omnidirectional
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I wouldn't worry yet, it takes a few hours for everything to port across. The number usually transfers over around 11am-midday.
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Old 13-01-2015, 10:33
slattery69
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thanks all no need to worry yet then, Odd that i can call from the EE sim and send texts and it shows my old number but wont recieve calls on that number or texts. Guess the process is not a simple button flick
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Old 13-01-2015, 11:55
d123
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thanks all no need to worry yet then, Odd that i can call from the EE sim and send texts and it shows my old number but wont recieve calls on that number or texts. Guess the process is not a simple button flick
Exact same thing happened to me on my last couple of ports (one was Three - EE 2 weeks ago). It's quite normal for the port to happen in stages. My EE card started ringing out with the ported number at about 6am, incoming calls to the EE sim started about 10:30, and incoming calls from other Three users only started arriving on the EE sim around 1pm.
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Old 13-01-2015, 11:58
slattery69
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Looks like its all gone through now can recieve calls and texts. just me been impatient
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Old 13-01-2015, 16:15
davethorp
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It can vary from user to user. I went from 3 to EE and it took until about 9pm at night before calls and texts well all correctly routed. My other half made the same journey a few weeks later and her port completed much quicker
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Old 13-01-2015, 16:38
lost boy
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It can vary from user to user. I went from 3 to EE and it took until about 9pm at night before calls and texts well all correctly routed. My other half made the same journey a few weeks later and her port completed much quicker
BiB - and network to network sometimes too.

My general experience over time with multiple ports has seen:

ports in to Three completing first thing in the morning,
EE Group and Vodafone ports in completing around lunchtime,
ports in to the O2 network (or it's MVNOs) completing in the afternoon/early evening.

YMMV of course, before anyone goes off on one, but that's how it tends to run for me.
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Old 13-01-2015, 20:19
onephat
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My three to ee port took nearly a week in the end but it did involve Christmas period.
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