Number Porting three to EE

slattery69 · 13-01-2015, 10:17

been a while since i ported a number. But today my number is going from three to EE. After some advise though.
Got a text from EE this morning saying welcome, on the number Im porting (from three) so i put the EE sim in my phone, however if i send a text or make a call it will go and show the number im porting (which is good)
however it isnt receieving any texts or calls if i dail the number im porting it goes to the three voicemail and if i send a text it doesnt arrive till i put my three sim back in then i get a missed call and text notification.

question is , is this normal on port day and is it part of the process ?

philt74 · 13-01-2015, 10:27

It's normal. You'll get weird behaviour until later in the day when both EE and 3 have updated their systems.

Nfj209 · 13-01-2015, 10:29

I went from three to EE a couple of months ago and my Port took a very long time. Had issues from about 12pm all the way until early the next morning!

Should normally be around 2/3 hours from my experience though. Just depends.

omnidirectional · 13-01-2015, 10:30

I wouldn't worry yet, it takes a few hours for everything to port across. The number usually transfers over around 11am-midday.

slattery69 · 13-01-2015, 10:33

thanks all no need to worry yet then, Odd that i can call from the EE sim and send texts and it shows my old number but wont recieve calls on that number or texts. Guess the process is not a simple button flick

d123 · 13-01-2015, 11:55

Quote:

Originally Posted by slattery69

thanks all no need to worry yet then, Odd that i can call from the EE sim and send texts and it shows my old number but wont recieve calls on that number or texts. Guess the process is not a simple button flick

Exact same thing happened to me on my last couple of ports (one was Three - EE 2 weeks ago). It's quite normal for the port to happen in stages. My EE card started ringing out with the ported number at about 6am, incoming calls to the EE sim started about 10:30, and incoming calls from other Three users only started arriving on the EE sim around 1pm.

slattery69 · 13-01-2015, 11:58

Looks like its all gone through now can recieve calls and texts. just me been impatient

davethorp · 13-01-2015, 16:15

It can vary from user to user. I went from 3 to EE and it took until about 9pm at night before calls and texts well all correctly routed. My other half made the same journey a few weeks later and her port completed much quicker

lost boy · 13-01-2015, 16:38

Quote:

Originally Posted by davethorp

It can vary from user to user. I went from 3 to EE and it took until about 9pm at night before calls and texts well all correctly routed. My other half made the same journey a few weeks later and her port completed much quicker

BiB - and network to network sometimes too.

My general experience over time with multiple ports has seen:

ports in to Three completing first thing in the morning,
EE Group and Vodafone ports in completing around lunchtime,
ports in to the O2 network (or it's MVNOs) completing in the afternoon/early evening.

YMMV of course, before anyone goes off on one, but that's how it tends to run for me.

onephat · 13-01-2015, 20:19

My three to ee port took nearly a week in the end but it did involve Christmas period.

13-01-2015, 10:17	#1
slattery69 Forum Member Join Date: May 2009 Posts: 204	Number Porting three to EE been a while since i ported a number. But today my number is going from three to EE. After some advise though. Got a text from EE this morning saying welcome, on the number Im porting (from three) so i put the EE sim in my phone, however if i send a text or make a call it will go and show the number im porting (which is good) however it isnt receieving any texts or calls if i dail the number im porting it goes to the three voicemail and if i send a text it doesnt arrive till i put my three sim back in then i get a missed call and text notification. question is , is this normal on port day and is it part of the process ?

13-01-2015, 10:27	#2
philt74 Forum Member Join Date: Aug 2013 Posts: 102	It's normal. You'll get weird behaviour until later in the day when both EE and 3 have updated their systems.

13-01-2015, 10:29	#3
Nfj209 Forum Member Join Date: Jan 2015 Posts: 2	I went from three to EE a couple of months ago and my Port took a very long time. Had issues from about 12pm all the way until early the next morning! Should normally be around 2/3 hours from my experience though. Just depends.

13-01-2015, 10:30	#4
omnidirectional Forum Member Join Date: Jul 2007 Posts: 10,879	I wouldn't worry yet, it takes a few hours for everything to port across. The number usually transfers over around 11am-midday.

13-01-2015, 10:33	#5
slattery69 Forum Member Join Date: May 2009 Posts: 204	thanks all no need to worry yet then, Odd that i can call from the EE sim and send texts and it shows my old number but wont recieve calls on that number or texts. Guess the process is not a simple button flick

13-01-2015, 11:55	#6
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by slattery69 thanks all no need to worry yet then, Odd that i can call from the EE sim and send texts and it shows my old number but wont recieve calls on that number or texts. Guess the process is not a simple button flick Exact same thing happened to me on my last couple of ports (one was Three - EE 2 weeks ago). It's quite normal for the port to happen in stages. My EE card started ringing out with the ported number at about 6am, incoming calls to the EE sim started about 10:30, and incoming calls from other Three users only started arriving on the EE sim around 1pm.

13-01-2015, 11:58	#7
slattery69 Forum Member Join Date: May 2009 Posts: 204	Looks like its all gone through now can recieve calls and texts. just me been impatient

13-01-2015, 16:15	#8
davethorp Forum Member Join Date: Mar 2007 Location: Preston, Lancashire Posts: 7,255	It can vary from user to user. I went from 3 to EE and it took until about 9pm at night before calls and texts well all correctly routed. My other half made the same journey a few weeks later and her port completed much quicker

13-01-2015, 16:38	#9
lost boy Forum Member Join Date: Sep 2005 Location: Norfolkland Posts: 1,787	Quote: Originally Posted by davethorp It can vary from user to user. I went from 3 to EE and it took until about 9pm at night before calls and texts well all correctly routed. My other half made the same journey a few weeks later and her port completed much quicker BiB - and network to network sometimes too. My general experience over time with multiple ports has seen: ports in to Three completing first thing in the morning, EE Group and Vodafone ports in completing around lunchtime, ports in to the O2 network (or it's MVNOs) completing in the afternoon/early evening. YMMV of course, before anyone goes off on one, but that's how it tends to run for me.

13-01-2015, 20:19	#10
onephat Forum Member Join Date: Feb 2004 Location: Leicester Posts: 825	My three to ee port took nearly a week in the end but it did involve Christmas period.

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Number Porting three to EE