[soulboy22]

Hi all

Trying to set uontelly up on my amazon fire tv. However after entering the DNS addresses etc, the box just looses connection. I also understand, that I cannot change the DNS settings on the homehub.

grateful for any advice

[chrisjr]

I take it you are setting up the device following these instructions?

http://help.unotelly.com/support/sol...mazon-fire-tv-

So make sure you enter the IP Address and Gateway Address correctly. If you get those wrong the device will never connect.

From what I can see the Gateway Address should be 192.168.1.254

For the IP Address you should ideally select one outside the DHCP range the Hub uses to avoid conflicts with other devices. So try something like 192.168.1.50

[soulboy22]

Quote:

Originally Posted by chrisjr

I take it you are setting up the device following these instructions?

http://help.unotelly.com/support/sol...mazon-fire-tv-

So make sure you enter the IP Address and Gateway Address correctly. If you get those wrong the device will never connect.

From what I can see the Gateway Address should be 192.168.1.254

For the IP Address you should ideally select one outside the DHCP range the Hub uses to avoid conflicts with other devices. So try something like 192.168.1.50

Thanks for clarifying - I am indeed following those instructions. The factor which is different is that i am using i wired connection - although this should make no difference?

Cheers

[chrisjr]

Quote:

Originally Posted by soulboy22

Thanks for clarifying - I am indeed following those instructions. The factor which is different is that i am using i wired connection - although this should make no difference?

Cheers

Principle should be the same. Only difference is not having to enter any security passcode as you do with WiFi. But entering IP Address etc is the same.

It is essential however that you get the IP details correct. So double check the Gateway address and make sure the IP Address is not being assigned to anything else.

So open a command prompt on your computer and type

ipconfig

press Enter and it should show something like this

IPv4 Address. . . . . . . . . . . : 192.168.15.34
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.15.1

Look at the IP address and chose another number for the last digit group, in the example above change 34 to 58 say. Keep the Command Prompt open and type

ping 192.168.15.58

(change the IP Address to match what number set your system uses)

If you get
Pinging 192.168.15.58 with 32 bytes of data:
Reply from 192.168.15.34: Destination host unreachable.

or it says Timeout (depends on Windows version) then you know you are using a free address. If however you get something like this

Reply from 192.168.15.58: bytes=32 time=4ms TTL=64

then the address is in use so chose something else.

You can also use the ping command from your computer to check the Fire TV box has accepted the config and is talking to the network. Set up the Fire TV then do a ping command to it's IP Address. If you get a reply then that shows it has accepted the config and is at least visible on the network. If not then you need to check the config.

One thing I have seen is that some devices need three digits entering for all the four groups of the IP Address so you have to pad numbers under 100 with leading zeros, ie 1 becomes 001 and 10 becomes 010,

[soulboy22]

Quote:

Originally Posted by chrisjr

Principle should be the same. Only difference is not having to enter any security passcode as you do with WiFi. But entering IP Address etc is the same.

It is essential however that you get the IP details correct. So double check the Gateway address and make sure the IP Address is not being assigned to anything else.

So open a command prompt on your computer and type

ipconfig

press Enter and it should show something like this

IPv4 Address. . . . . . . . . . . : 192.168.15.34
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.15.1

Look at the IP address and chose another number for the last digit group, in the example above change 34 to 58 say. Keep the Command Prompt open and type

ping 192.168.15.58

(change the IP Address to match what number set your system uses)

If you get
Pinging 192.168.15.58 with 32 bytes of data:
Reply from 192.168.15.34: Destination host unreachable.

or it says Timeout (depends on Windows version) then you know you are using a free address. If however you get something like this

Reply from 192.168.15.58: bytes=32 time=4ms TTL=64

then the address is in use so chose something else.

You can also use the ping command from your computer to check the Fire TV box has accepted the config and is talking to the network. Set up the Fire TV then do a ping command to it's IP Address. If you get a reply then that shows it has accepted the config and is at least visible on the network. If not then you need to check the config.

One thing I have seen is that some devices need three digits entering for all the four groups of the IP Address so you have to pad numbers under 100 with leading zeros, ie 1 becomes 001 and 10 becomes 010,

Tried your earlier instructions and works like a dream. You Sir are a legend