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EE incoming call from another EE number goes to voicemail


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Old 25-01-2015, 11:25
Phil Owens
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Over the last few days every time my brother calls me it goes to my voice mail as a missed call with out ringing . Both on EE, he has aniPhone 5 I have a Samsung Galaxy S5.
Any clues to why this is happening..
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Old 25-01-2015, 11:32
Mark C
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Over the last few days every time my brother calls me it goes to my voice mail as a missed call with out ringing . Both on EE, he has aniPhone 5 I have a Samsung Galaxy S5.
Any clues to why this is happening..
You haven't accidentally added him as a blocked caller ?
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Old 25-01-2015, 11:35
Phil Owens
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You haven't accidentally added him as a blocked caller ?
Not that know of. How can I check ?
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Old 25-01-2015, 11:40
chrisjr
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Not that know of. How can I check ?
Go into the Contacts list on the phone and view the details for your brother. It should show whether it is blocked or whatever in there.
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Old 25-01-2015, 11:45
Phil Owens
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Go into the Contacts list on the phone and view the details for your brother. It should show whether it is blocked or whatever in there.
Nothing there to indicate it is blocked..
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Old 25-01-2015, 11:45
d123
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Not that know of. How can I check ?
If you go into contacts, bring up his entry and see if there is a blue circle with a line through it next to the number, or press the left softkey with the contact displayed, do you have a "Add to reject list" or "Remove from reject list" in the menu option that pops up?
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Old 25-01-2015, 11:51
Phil Owens
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If you go into contacts, bring up his entry and see if there is a blue circle with a line through it next to the number, or press the left softkey with the contact displayed, do you have a "Add to reject list" or "Remove from reject list" in the menu option that pops up?
Had a look and it's not blocked... Must be something on his phone or a network problem..
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Old 25-01-2015, 13:34
corf
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is it just him or all calls, I assume a reboot didn't sort it? I've had a lot of troubles in the past with android and calls not ringing and a reboot always sorted it?
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Old 25-01-2015, 13:56
Phil Owens
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is it just him or all calls, I assume a reboot didn't sort it? I've had a lot of troubles in the past with android and calls not ringing and a reboot always sorted it?
Just calls from him, I'll try a reboot..
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Old 25-01-2015, 15:00
Phil Owens
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Update . Seems like all incoming calls now not coming through, done a reboot but still not receiving calls.
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Old 25-01-2015, 15:30
The Lord Lucan
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Call the network..
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Old 25-01-2015, 15:58
jchamier
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No problems calling my contract EE phone from my work Vodafone, or calling my Dan&Phil SIM from my contract EE phone here in Hants.

Data is back on my Dan&Phil SIM, was missing for about 2 hours this lunchtime.
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