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Samsung tablet won't fully charge
Tim_Wilkes
25-01-2015
Hello

I've a Samsung Galaxy Note 10.1 and for some reason it doesn't fully charge. It's always stuck at a 100%. Before it said 'charged' but now just 'charging 100%'.

Another problem is that it only (charges) when it's powered off. Whilst on, I can slowly see the battery draining.

Would a factory reset resolve everything or do I need to do something else?

Thanks.
Stig
26-01-2015
A factory reset sounds like a good place to start.
david16
28-01-2015
Originally Posted by Tim_Wilkes:
“Hello

I've a Samsung Galaxy Note 10.1 and for some reason it doesn't fully charge. It's always stuck at a 100%. Before it said 'charged' but now just 'charging 100%'.

Another problem is that it only (charges) when it's powered off. Whilst on, I can slowly see the battery draining.

Would a factory reset resolve everything or do I need to do something else?

Thanks.”

Charging which shows the USB symbol does see your battery %age drop.

The charging
Sluger
28-01-2015
Are you using the charger and cable that came supplied with it.
DiandalScotland
29-01-2015
My partners Galaxy tablet 2 is the same.... Won't charge when its on but will charge to Max when off. She charges using mains power and USB both from Samsung.

Could it be an app that's draining battery? Or like previous poster, A reset needed?
Sluger
29-01-2015
is the cable damaged in anyway?
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