Iphone 6 frozen

Ted Cunterblast · 26-01-2015, 15:50

Iphone 6 has completely frozen.

It went blank, seemed to switch itself off. Could not restart it, so plugged it in to see if a charge would help (though I had charged it last night and had used it fine earlier today).

I eventually got the apple logo to appear on the screen...but that's it. Cannot reboot it or anything.

Are there any other ways to reboot/restart it...I don't think you can remove the back on these things and take the battery out.

The Lord Lucan · 26-01-2015, 15:53

Hold down the power and home button for about 15 seconds, with the charger not plugged into the phone. The Apple logo should come on then possibly go away, if it does try turning the phone on again.

Ted Cunterblast · 26-01-2015, 15:58

Quote:

Originally Posted by The Lord Lucan

Hold down the power and home button for about 15 seconds, with the charger not plugged into the phone. The Apple logo should come on then possibly go away, if it does try turning the phone on again.

But the apple logo is already on screen...permenantly.

Had already tried plugging it in on charge for a while...no effect. Holding down the power button for any amount of time has no effect at all.

Synthetic42 · 26-01-2015, 15:59

Quote:

Originally Posted by Ted Cunterblast

But the apple logo is already on screen...permenantly.

Doing this will do a hard reboot so if it's stuck at the apple logo it should kick it into life

grumpyoldbat · 26-01-2015, 16:00

Quote:

Originally Posted by Ted Cunterblast

But the apple logo is already on screen...permenantly.

Had already tried plugging it in on charge for a while...no effect. Holding down the power button for any amount of time has no effect at all.

Hold down the power button and home button together, at the same time, for up to 30 seconds.

Stig · 26-01-2015, 16:01

Quote:

Originally Posted by The Lord Lucan

Hold down the power and home button for about 15 seconds.

This. Otherwise it's off to the nearest Apple Store.

Ted Cunterblast · 26-01-2015, 16:07

Quote:

Originally Posted by grumpyoldbat

Hold down the power button and home button together, at the same time, for up to 30 seconds.

Aha...that did the trick. Many thanks!

26-01-2015, 15:50	#1
Ted Cunterblast Forum Member Join Date: Apr 2008 Posts: 5,768	Iphone 6 frozen Iphone 6 has completely frozen. It went blank, seemed to switch itself off. Could not restart it, so plugged it in to see if a charge would help (though I had charged it last night and had used it fine earlier today). I eventually got the apple logo to appear on the screen...but that's it. Cannot reboot it or anything. Are there any other ways to reboot/restart it...I don't think you can remove the back on these things and take the battery out.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

26-01-2015, 15:53	#2
The Lord Lucan Forum Member Join Date: Apr 2005 Location: Scotland Posts: 4,966	Hold down the power and home button for about 15 seconds, with the charger not plugged into the phone. The Apple logo should come on then possibly go away, if it does try turning the phone on again.

26-01-2015, 15:58	#3
Ted Cunterblast Forum Member Join Date: Apr 2008 Posts: 5,768	Quote: Originally Posted by The Lord Lucan Hold down the power and home button for about 15 seconds, with the charger not plugged into the phone. The Apple logo should come on then possibly go away, if it does try turning the phone on again. But the apple logo is already on screen...permenantly. Had already tried plugging it in on charge for a while...no effect. Holding down the power button for any amount of time has no effect at all.

26-01-2015, 15:59	#4
Synthetic42 Forum Member Join Date: Oct 2012 Location: Newcastle Posts: 1,510	Quote: Originally Posted by Ted Cunterblast But the apple logo is already on screen...permenantly. Doing this will do a hard reboot so if it's stuck at the apple logo it should kick it into life

26-01-2015, 16:00	#5
grumpyoldbat Forum Member Join Date: Apr 2008 Posts: 3,636	Quote: Originally Posted by Ted Cunterblast But the apple logo is already on screen...permenantly. Had already tried plugging it in on charge for a while...no effect. Holding down the power button for any amount of time has no effect at all. Hold down the power button and home button together, at the same time, for up to 30 seconds.

26-01-2015, 16:01	#6
Stig Forum Member Join Date: Sep 2003 Location: Sandy Heath, Beds. UK Posts: 10,383	Quote: Originally Posted by The Lord Lucan Hold down the power and home button for about 15 seconds. This. Otherwise it's off to the nearest Apple Store.

26-01-2015, 16:07	#7
Ted Cunterblast Forum Member Join Date: Apr 2008 Posts: 5,768	Quote: Originally Posted by grumpyoldbat Hold down the power button and home button together, at the same time, for up to 30 seconds. Aha...that did the trick. Many thanks!

DS Forums

Iphone 6 frozen