How many Routers do we get with BT Infinity and how good is it?

You get the bt home hub 5. I have infinity 2 and its brilliant. WE moved recently from Derbyshire to Rural Northumberland. I had infinity 2 in Derbyshire and the transfer of service was seamless and service from BT was brilliant. My line speed even went up from around 95mb to 100mb. I am lucky because the cabinet is at the back of my cottage. There are those on this site who absolutely insist that the speed is capped at 80mb. Don't believe them, it is not capped. They are only upset because they can't get the speeds above 80mb. It all depends on your proximity to the cabinet. In fact it is more than likely that people will post here that you can't get speeds above 80mb. ignore them
I can't rate the service I have received from BT highly enough. The price I pay is good, my linespeed is truly outstanding.
I have had infinity 2 for over a year now in two very different locations and I rate it very highly.

So tell us all, where is this mythical 100Mb product BT sell? Because there is no mention of it on their website

http://www.productsandservices.bt.co...dband-packages

You have made this claim before and had it rubbished by numerous posters. So why not prove us all wrong and post a screenshot of a speed test from either the BT site or somewhere like Speedtest.net?

Of course the line speed is capped, given you have a HH5 you can see this for yourself, it sits directly above the maximum data rate.

6. Data rate: 20000 / 79995

My maximum data rate swings between 105Mbit and 120Mbit depending on the weather.

As a new customer, you will receive the HomeHub5. This has VDSL2 included, so you will not require the "White Openreach" modem that was required in the past.

Advantages are that you have less clutter with a single box solution and possibly less power consumption compared to running the Openreach modem and a separate BT Router.

I signed up the slower Infinity 1, capped at 38Mbps. This went live last week, without any home visit from Openreach as they had posted the router a couple of days previously and I'm getting 37.7Mbps. My internet was down for around 20 minutes while they switched me over from ADSL to VDSL2. Very pleased.

No, it is capped at 80Mbit.

Perhaps the most authoritative and definitive proof on the matter is Openreach's own documentation - https://www.openreach.co.uk/orpg/hom...GEA_FTTC_4.pdf - that says fibre to the cabinet runs currently at a maximum of 80Mbit down, 20Mbit up.

BT does of course offer speeds higher than 80Mbit, but only to the tiny minority of people who are on fibre to the premises, which you are not.

People are upset because you insist on spreading total rubbish and don't seem to like it when others ask for proof of your mythical 100Mbit FTTC service.

You can live next to the cabinet, but right now you're only going to get 80Mbit (actually slightly less due to overheads). When BT eventually does launch a service that is 100Mbit or more, you'll be in a great position to get it, but that is not the case right now.

I suspect that the only actual BT 100Mbit+ FTTC services are going to be in a BT lab in Ipswich, not at your cottage

We already have a Home Hub 5 andan engineer is comming out on 9th February 2015

It will cost

£21.00 for infinity
£7.99 for BT Broadband and Calls
£159.00 for line Rental over 1 year

£500 each year

Stuff and nonsense (again). You clearly don't understand how to read the line statistics you are (presumably) seeing or were told. Even if your line due to a mistake is uncapped (unlikely), you are still wrong because the product is, and everyone else's lines are, capped at 80Mbps. Also, you don't seem to understand the difference between millibits (mb) and Megabits per second (Mbps).

To O/P, as others have said HH5 should be fine and does let you see some of the line stats, which can be interesting (if you know how to read them). But I've read that there are occasional unreliability problems with HH5 so I'd advise people with good solid stable connections who are using HH3 and the Openreach modem to stick with it... why try to fix it if it ain't broke?

Provide proof then. Link to a speed test result showing what you've said. If you don't, people aren't going to believe a word you say about this.

Are you on Infinity 1 or 2. As I renewed my contracts the other day and im now paying £26 for Infinity 2 plus weekend calls and that's with a discount of £6.15 a month.
I also have free evening and weekend calls for an extra £3
I never tane the line rental saver.
I do also have some BT TV services with Youview +.
Im also still using the Home Hub 3 and white BT Openreach modem.
You will also have the monthly fee for the BT 1571 answer service on top of the price you posted if you have tane the 1571 service.

Don't hold your breath waiting for this screenshot. In another thread where he was called out on this ridiculous claim he said he will not post a screenshot.

http://forums.digitalspy.co.uk/showp...6&postcount=23

Maybe there is a fault with their speedtest, I got this once on ADSL with Talktalk.

Possibly your virus scanner caused it.

On certain speed test sites I can get over this mythical 100Mbit providing I keep Kaspersky 2014 running (obviously I'm not getting over 100Mbit, the result is just titsup). Not tried it with the 2015 version which I now use but I'll give it a bash tomorrow to see if I can replicate it.

I love my infinity, never had a problem.....worth every penny.

Yeah, I've noticed that antivirus programs can cause the maximum speed to jump right up and then down again. When disabled, the maximum speed stays at what it should be.

Yeah, I've seen them claiming it in another thread.

The engineer is coming tomorrow so what will he/she do in the property?

Maybe absolutely nothing. These days you get a self install option which is basically just a box containing the router and a filter that closely resembles an ADSL one. You just plug it all up yourself and no-one from Openreach comes anywhere near your socket. The only thing they do is hook up your phone line to the fibre cabinet out in the street. So you might only get a phone call to say they are doing the swap over and to confirm they have finished and never see the guy doing the work.

Alternatively you might have a visit to swap over the faceplate on the master socket for a filtered one which has separate sockets for phone and router.

Faceplate and cabling

You are looking at the maximum bitrate figure for your line which may be 100Mb but that assumes an SNR of (I think 0dB) which is impossible. Your line might well support a stable 90-95Mb if the cap of 80Mb was removed but there IS indeed a speed cap of 80Mbit.


If it is a cabinet only install then the engineers are under instruction not to call the customer or go to their house, so they won't hear anything. If they've got an appointment then the engineer MUST go to the house they aren't allowed to just go to the cabinet.