Katie H's education has taught her to feel confident, superior and authoritative. It seems to have also helped her to make money via doing nothing much at all. I'm amazed that she's not a politician yet, particularly a Tory one.
If she's convinced any of the public that she is, superior and should be listened to, I'm not surprised. They'd probably vote for her, as well. How intelligent or thick she actually is is perhaps irrelevant when there are people who respond to her accent, attitudes and behaviour in a servile way.
It's a great trick, pretending to be that superior. People can feel inferior and even admiring. It's a bit masochistic to accept being a lowly peasant but that's what a lot of people do, unfortunately.
Some celebrities have no talent but they cast an illusion of superiority, perhaps via looks, outrageous behaviour or just being in the media a lot. Katie Hopkins has a lot in common with that. It's all, an illusion, eg intelligence, importance, relevance and abilities. The public, not only allows it but pays for it.