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Old 14-02-2015, 20:18
Air Resistance
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Hoping for a bit of advice. I bought a moto g last week. I ordered it from amazon but despite ordering white and the phone having a white sticker on, a black model was in the box. I dont mInd having a black one, but I'm now worried this isn't the 4g model I ordered and instead the old 3g model. I don't live in a 4g area but is there anyway I can check which model I have?
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Old 14-02-2015, 20:36
DevonBloke
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Should be the XT1039 model shouldn't it?
There should be a model number on it somewhere.
http://en.wikipedia.org/wiki/Moto_G
Do you have a 4G SIM in it? Settings should tell you. There'll be an LTE on/off switch I would have thought.
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Old 14-02-2015, 22:59
oilman
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Go to settings, WiFi and networks, more, mobile phone settings, preferred network type. You should see a choice of 4g or 3g. If so you have a 4g phone.

If you have a 3g phone, the choice is of 2g or 3g.
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Old 15-02-2015, 10:51
Orbitalzone
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I'd compare the IMEI number on the phone (behind back cover) against what's on the box, it'll be different probably, indicating someone has already opened the box and done a switch for some reason.

I'd contact Amazon and get it replaced just to be on the safe side...plus it's not white!
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