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tablet wont update..


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Old 15-02-2015, 21:37
zoepaulpenny
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HI my Samsung galaxy 3 tab tries to update,it gets to 30% then closed down and restarts
this is the message i get...


FAILED TO UPDATE FIRMWARE TRY AGAIN USING PC SOFTWARE KIES OR VISIT A SAMSUNG SERVICE CENTRE.

anyone know what is going on.. and explain what kies is??????? thanks..
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Old 15-02-2015, 22:57
gds1972
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If you Google Samsung kies it should lead you to download a piece of from the Samsung Web site, just choose the correct version from the two listed. Once you open the program connect your tablet to the PC by USB and select update firmware using the listed option.
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Old 16-02-2015, 15:17
zoepaulpenny
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If you Google Samsung kies it should lead you to download a piece of from the Samsung Web site, just choose the correct version from the two listed. Once you open the program connect your tablet to the PC by USB and select update firmware using the listed option.
ok thank you i give it a go..
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Old 16-02-2015, 19:55
zoepaulpenny
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If you Google Samsung kies it should lead you to download a piece of from the Samsung Web site, just choose the correct version from the two listed. Once you open the program connect your tablet to the PC by USB and select update firmware using the listed option.
got as far as the two devices connected as i try to download on the tablet, the ruddy laptop keeps freezing so no luck...
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Old 16-02-2015, 20:06
gds1972
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Hopefully when it installed it also installed Kies Lite, You might get better luck if you try using that
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