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Are Three losing or gaining customers? |
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#1 |
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Forum Member
Join Date: Nov 2006
Location: The garden of earthly delights
Posts: 4,508
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Are Three losing or gaining customers?
Just wondering, what with users on the One plan leaving in droves are Three losing more customers than they are signing up?
The One plan was really popular but the users were treated quite badly I think with requests to call Three and bad and incorrect advice being given in stores. I know 5 people who were on the plan and none are still with Three. |
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#2 |
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Forum Member
Join Date: Jul 2002
Posts: 1,458
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Still havent contacted the majority of their one-plan customers
Still only network offering unlimited data EE Sim only has gone up in price/down in data I don't think too many will have left, the alternatives are pretty crappy. |
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#3 |
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Forum Member
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
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Still gaining
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#4 |
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Forum Member
Join Date: Mar 2010
Posts: 1,167
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I just joined. Best value for money network
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#5 |
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Forum Member
Join Date: Jan 2010
Posts: 34
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As long as heavy users can still bypass the tether block there is no reason to leave.
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#6 |
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Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
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Quote:
As long as heavy users can still bypass the tether block there is no reason to leave.
I joined 3 on Saturday, from EE. |
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#7 |
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Forum Member
Join Date: Apr 2013
Posts: 1,662
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Three will announce on the 26th.
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#8 |
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Forum Member
Join Date: Nov 2004
Posts: 4,251
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Three is cheaper than Giffgaff.
giffgaff (per minute/text)[/b] Call cost: 10p Texts - 6p Internet - 20p for 20MB, then 20p per MB Voicemail - 8p per call 4G included: No Call Centre Support: No £15 monthly plan Name: Goodybags Minutes: 500 Texts: Unlimited Internet: 5GB Three (per minute/text) Call cost: 3p Texts - 2p Internet - 1p per MB Voicemail - 3p 4G included: Yes Call Centre Support: Yes £15 monthly plan Name: All in One 15 Add-on Minutes: 300 Texts: 3000 Internet: Unlimited |
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#9 |
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Inactive Member
Join Date: Aug 2013
Posts: 23
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Quote:
I just joined. Best value for money network
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#10 |
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Guest
Join Date: Feb 2015
Posts: 310
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Quote:
Just joined three for the same reason. It was the 321 tariff that caught my eye.
Hurry up contract.. Run out!!! |
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#11 |
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Inactive Member
Join Date: Aug 2013
Posts: 23
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Quote:
It's making me think twice too.. It's just too good to pass up..
Hurry up contract.. Run out!!! |
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#12 |
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Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
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Only problem about 321 is no "Feel At Home".
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#13 |
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Guest
Join Date: Feb 2015
Posts: 310
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Quote:
Go for it, I was on giffgaff but was not for me so got a three sim yesterday and number from giffgaff is coming over to three today.
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#14 |
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Forum Member
Join Date: Mar 2002
Location: In the future....
Posts: 11,257
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Quote:
Three will announce on the 26th.
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#15 |
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Forum Member
Join Date: Apr 2005
Location: Scotland
Posts: 4,965
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Quote:
Just got to find a quality phone now & not one of those crap candy bar things.. Devastated retro phones don't work with 3
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#16 |
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Inactive Member
Join Date: Aug 2013
Posts: 23
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Quote:
Only problem about 321 is no "Feel At Home".
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#17 |
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Forum Member
Join Date: Jul 2002
Posts: 1,458
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I thought feel at home works if you buy an addon on 321.
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#18 |
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Inactive Member
Join Date: Aug 2013
Posts: 23
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There's always Skype as long as you can get onto a WiFi network it won't cost you anything.
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#19 |
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Forum Member
Join Date: Jul 2007
Posts: 3,985
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Quote:
Only problem about 321 is no "Feel At Home".
Quote:
I thought feel at home works if you buy an addon on 321.
Quote:
*If you're on Pay As You Go, all you need to do is convert your credit into an Add-on. You can then use the allowance in any Feel At Home destination.
http://www.three.co.uk/Discover/Phones/Feel_At_Home
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#20 |
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Forum Member
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
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If my memory serves me correctly.
Q1 2014: Lost ~50k Q2 2014: Gained ~100k Q3 2014: More than 100k added I don't have a figure for Q4 and Q3 could literally be 101k or 99999k so I wouldn't read too much into it. We'll find out from the financials on the 26th anyway but if I had to make a guess i'd say more than 350k active customers added for CY2014 |
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#21 |
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Inactive Member
Join Date: Aug 2013
Posts: 23
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That's good figures obviously 3 is starting to be one of the popular networks where people can see that they have something to offer for everyone.
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#22 |
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Forum Member
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
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Quote:
That's good figures obviously 3 is starting to be one of the popular networks where people can see that they have something to offer for everyone.
At the moment it looks like O2 may have gained more customers. |
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#23 |
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Forum Member
Join Date: Mar 2014
Location: Glasgow
Posts: 175
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Quote:
Hows that possible?
I joined 3 on Saturday, from EE. |
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#24 |
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Forum Member
Join Date: Nov 2001
Location: Central Belt
Posts: 12,277
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If you are on PAYG and make numerous calls to 0800 numbers or alternative (by finding out via Say No To 0870), you won't have to eat into the extra 100 minutes on the PAYG All In One 15 sim compared with the contract £15 sim from June this year with 0800 numbers becoming free from then.
None of the mobile service providers will be able to make a big thing about 0800 numbers being exclusively free on contract sims from June as though it's one of the big advantanges of being on contract, because it will no longer be one of the big advantages for contract sims versus PAYG |
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#25 |
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Forum Member
Join Date: Dec 2014
Posts: 3,773
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Quote:
Just joined three for the same reason. It was the 321 tariff that caught my eye.
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