Just had one here.. not joking.. total genius, sorted the problem in less than 30 minutes, tidied his mess up & was polite too...

Didn't realise there was a page on the openreach site where you can leave feedback

http://www.openreach.co.uk/orpg/home...ineer_for_work

Just a shame you have to put up with several foreign script readers, & then managers to get this service...

Just the aftermath to deal with now...

can you bring him my way please i just get the hopeless ones

Oh dear... Leave them some feedback...