|
||||||||
BT TV and youview box |
![]() |
|
|
Thread Tools | Search this Thread |
|
|
#1 |
|
Forum Member
Join Date: May 2008
Location: Wickford, Essex, England,UK,GB
Posts: 1,824
|
BT TV and youview box
BT site does not seem to have any details of prices for a youview box replacements.
I have a box which is not working right now even after me trying many tips and reboot of many types in that the channels tuner gives me blocking images and box over the last few months have not picked any freeview epg shuffle or channels that my TV's with Freeview has .. I have full package of Phone and top broadband with TV package with HD and Sky movies for over 15 months now so unlike Virgin which covers the cost of the box repairs or replacement even if you have not renewed for year or so but still paying for the service. BT has no such thing as I can see. ..???? |
|
|
|
|
Please sign in or register to remove this advertisement.
|
|
|
#2 |
|
Forum Member
Join Date: Sep 2011
Posts: 143
|
Surely if you renewed you could get a free box or if you just want to buy one the BT shop sell them..
http://www.shop.bt.com/category/soun...1225?q=youview |
|
|
|
|
|
#3 |
|
Forum Member
Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,701
|
When You renew the don't automatic offer you a new BT Youview box.
I renewed 3 weeks ago and was not offered any new BT stuff. That BT site for the G4 BT Youview + box is dear. I have seen it being sold for £10 less than on the BT site. Darren |
|
|
|
|
|
#4 |
|
Forum Member
Join Date: May 2008
Location: Wickford, Essex, England,UK,GB
Posts: 1,824
|
I gave a message to BT on there media links and as quick as a flash I got a message back with a link that is on BT internet site and talked live to them and looked into my trouble and they came up that the BOX has broken and needs to be looked at or replaced, so on Thursday I have someone to look at the box to see if the box can be fixed or needs to be replaced.
I well report back to how BT does from then ? |
|
|
|
|
|
#5 |
|
Forum Member
Join Date: May 2008
Location: Wickford, Essex, England,UK,GB
Posts: 1,824
|
Well done BT you fixed my troubles a day before it was booked for....great he did all the tests and more to check that I was getting good signal from Freeview and he did test on the BT hub 5 too and he fully tested the Youview box and he found that it did have trouble with the turner and did a swap like for like box which was a new humax.
He even found a trouble with the HUB and he phoned BT and fixed it and he has told BT to keep open the report to allow me to have an easy reporting in the next week if any trouble happens.... thanks BT quick work |
|
|
|
![]() |
| Thread Tools | Search this Thread |
|
All times are GMT. The time now is 09:50.

