Have Three lied to me about my new plan?

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jonmorris

23-02-2015

Originally Posted by joeluken:
“I don't know what CPW will be offering.

My point was it would be daft for CPW to continue trashing Three UK as a network as often happens in its stores. ”

They don't have to slag off the network (although most people won't know what network the MVNO uses) but can easily say bad things about Three's service/tariff/customer service to put people off going direct to Three.

joeluken

23-02-2015

Originally Posted by moox:
“Not really. They want you to sign up to their own network (or another network that they get commission from). It doesn't matter if their own MVNO actually uses 3 or not. I doubt that the branding will have 3's logo anywhere on it

Similar to how Giffgaff attempts to compete with networks like O2, despite being owned by O2 and uses O2's network.”

Does giffgaff trash O2 "as a network" i.e. coverage, performance etc ? I'm talking about the "network" not the branded offerings.

binary

23-02-2015

Originally Posted by Orbitalzone:
“I have a 4GB data allowance on Three and noticed that on Three's website it showed I'd used 1.5Gb this month but my phone's Three app showed 350mb (as did my phone's data usage) so I don't trust their web based data usage display.”

I'm on a Three AYCE data tariff, but currently both my Three app and when logged in to My3 on the full website I'm told that I have 1,024 MB left of my data allowance for this month (this was also the case yesterday)

So in other words their systems are a bit up the spout at the moment.

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