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Samsung galaxy s3 not turning on. |
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#1 |
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Forum Member
Join Date: Jun 2014
Posts: 577
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Samsung galaxy s3 not turning on.
Hi,
My sister has a Samsung galaxy s3, and today it just turned off, and when she tried to restart the phone the Samsung logo just keeps flashing but the phone won't turn on. Any ideas on how to sort it? Any help would be greatly appreciated.
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#2 |
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Forum Member
Join Date: Dec 2010
Location: Lichfield, Staffordshire
Posts: 118
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Have you tried taking the battery out for a couple of minutes, then try restarting the phone?
A battery pull often sorts these problems, hopefully will sort yours
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#3 |
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Forum Member
Join Date: Jun 2014
Posts: 577
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Quote:
Have you tried taking the battery out for a couple of minutes, then try restarting the phone?
A battery pull often sorts these problems, hopefully will sort yours ![]() |
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#4 |
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Forum Member
Join Date: Nov 2000
Posts: 9,397
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Standard Disclaimer
***WARNING YOU WILL LOSE ALL YOUR DATA*** YOU DO THIS AT YOUR OWN RISK Turn the phone off. Press and hold VOLUME UP and Home(centre) button & Power until the phone vibrates Wait until you see the Android logo then release all the buttons. Select Wipe data/Factory reset with VOLUME DOWN, press Power (right hand-side) Select YES -- delete all user data with VOLUME DOWN and then press Power After format, press Power again to reboot phone. (select reboot system now) |
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#5 |
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Forum Member
Join Date: Jun 2014
Posts: 577
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Quote:
Standard Disclaimer
***WARNING YOU WILL LOSE ALL YOUR DATA*** YOU DO THIS AT YOUR OWN RISK Turn the phone off. Press and hold VOLUME UP and Home(centre) button & Power until the phone vibrates Wait until you see the Android logo then release all the buttons. Select Wipe data/Factory reset with VOLUME DOWN, press Power (right hand-side) Select YES -- delete all user data with VOLUME DOWN and then press Power After format, press Power again to reboot phone. (select reboot system now) |
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#6 |
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Forum Member
Join Date: Nov 2000
Posts: 9,397
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Quote:
While she was attempting to do this, the phone came on. Thanks for your help.
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