HH5 WiFi strange connection problem

Phil Owens

15-03-2015

A neighbour over the road has just had BT infinity installed.
He's having a strange Wifi problem where their iPads, phones connect to the Wifi no problem/
The laptop needs to be next to the hub to get a signal, move away and the signal is lost..
Any clues ?

richardcdon

15-03-2015

its not a macbook pro by any change i had that problem and bt sent me a new router out in the end and all is good now was really starange because my vaio would work great it was just the macbook apple fault

Phil Owens

15-03-2015

Originally Posted by richardcdon:
“its not a macbook pro by any change i had that problem and bt sent me a new router out in the end and all is good now was really starange because my vaio would work great it was just the macbook apple fault ”

Think it's a Toshiba something or other.

JeffG1

16-03-2015

Is it possible that the laptop is connecting at the 5GHz frequency where the others are connecting on 2.4GHz? (Or vice versa maybe.)

The performance can be different depending on which frequency band is used.

See also Post #20 in this thread.

Phil Owens

16-03-2015

Originally Posted by JeffG1:
“Is it possible that the laptop is connecting at the 5GHz frequency where the others are connecting on 2.4GHz? (Or vice versa maybe.)

The performance can be different depending on which frequency band is used.

See also Post #20 in this thread.”

Not had chance to get back to him yet, maybe he sorted it..