EE shop footfall counter stops customers entering store

Everything Goes · 16-03-2015, 18:10

I was in the local EE shop today. I entered the shop followed by a lady behind me. I heard a kind of muted beep noise but didn't think anything about it. One of the EE staff said to her " We have a footfall counter. Can you wait outside as there's too many people in the shop." I think there were 4 customers in the shop or 5 including me. Its a kind of a narrow shop. The lady didn't look too impressed but waited anyway.

Anyone heard of this before?!

jabbamk1 · 16-03-2015, 18:15

Quote:

Originally Posted by Everything Goes

I was in the local EE shop today. I entered the shop followed by a lady behind me. I heard a kind of muted beep noise but didn't think anything about it. One of the EE staff said to her " We have a footfall counter. Can you wait outside as there's too many people in the shop." I think there were 4 customers before me. Its a kind of a narrow shop. The lady didn't look too impressed but waited anyway.

Anyone heard of this before?!

Health and safety?

All stores have s footfall counter but never heard of it being used in this way before.

Simon_More · 16-03-2015, 18:16

When my fella worked in an store they had a counter on the door. If 100 people walked in and only 50 people bought they use to get marked down by head office All staff had to use a side entrance. Some stores use to pit blu tac over the counter to cover it but it was a sackable offence! Who thinks these systems up?

moox · 16-03-2015, 18:19

Quote:

Originally Posted by Simon_More

When my fella worked in an store they had a counter on the door. If 100 people walked in and only 50 people bought they use to get marked down by head office All staff had to use a side entrance. Some stores use to pit blu tac over the counter to cover it but it was a sackable offence! Who thinks these systems up?

People with MBAs and who have no idea about selling anything, normally.

Perhaps if other high street shops had a varied range of stock, reasonable prices and decent customer service they'd actually get people to buy something

Everything Goes · 16-03-2015, 18:26

It used to be a T-Mobile store cant find an up to date picture but the store layout is pretty much the same.

http://cdn2.theigroup.co.uk/storeima...3890-large.jpg

Everything Goes · 16-03-2015, 18:29

Quote:

Originally Posted by moox

People with MBAs and who have no idea about selling anything, normally.

Perhaps if other high street shops had a varied range of stock, reasonable prices and decent customer service they'd actually get people to buy something

Yes there are plenty of clueless bean counters in high places

The Lord Lucan · 16-03-2015, 19:18

Unacceptable. Contact the exec office to complain if you are a customer.

jabbamk1 · 16-03-2015, 19:25

Quote:

Originally Posted by Everything Goes

It used to be a T-Mobile store cant find an up to date picture but the store layout is pretty much the same.

http://cdn2.theigroup.co.uk/storeima...3890-large.jpg

Quote:

Originally Posted by The Lord Lucan

Unacceptable. Contact the exec office to complain if you are a customer.

Yeh, If it looks like that store, had 4 people in side but people were being told to wait outside then wtf is going on. When you said narrow shop I assumed tiny and it was a health and safety issue with too many people inside the shop.

jay sean · 16-03-2015, 20:43

My company works for some shops on the high st, we sometimes get told to avoid walking into the shop where the footfall sensor is.

Or in DIY chains we get told to use the 'exit door ' to come in to the shop!!

16-03-2015, 18:10	#1
Everything Goes Forum Member Join Date: Mar 2002 Location: In the future.... Posts: 11,259	EE shop footfall counter stops customers entering store I was in the local EE shop today. I entered the shop followed by a lady behind me. I heard a kind of muted beep noise but didn't think anything about it. One of the EE staff said to her " We have a footfall counter. Can you wait outside as there's too many people in the shop." I think there were 4 customers in the shop or 5 including me. Its a kind of a narrow shop. The lady didn't look too impressed but waited anyway. Anyone heard of this before?!

16-03-2015, 18:15	#2
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Quote: Originally Posted by Everything Goes I was in the local EE shop today. I entered the shop followed by a lady behind me. I heard a kind of muted beep noise but didn't think anything about it. One of the EE staff said to her " We have a footfall counter. Can you wait outside as there's too many people in the shop." I think there were 4 customers before me. Its a kind of a narrow shop. The lady didn't look too impressed but waited anyway. Anyone heard of this before?! Health and safety? All stores have s footfall counter but never heard of it being used in this way before.

16-03-2015, 18:16	#3
Simon_More Forum Member Join Date: Jul 2013 Location: Sheffield Posts: 427	When my fella worked in an store they had a counter on the door. If 100 people walked in and only 50 people bought they use to get marked down by head office All staff had to use a side entrance. Some stores use to pit blu tac over the counter to cover it but it was a sackable offence! Who thinks these systems up?

16-03-2015, 18:19	#4
moox Forum Member Join Date: Oct 2004 Posts: 14,645	Quote: Originally Posted by Simon_More When my fella worked in an store they had a counter on the door. If 100 people walked in and only 50 people bought they use to get marked down by head office All staff had to use a side entrance. Some stores use to pit blu tac over the counter to cover it but it was a sackable offence! Who thinks these systems up? People with MBAs and who have no idea about selling anything, normally. Perhaps if other high street shops had a varied range of stock, reasonable prices and decent customer service they'd actually get people to buy something

16-03-2015, 18:26	#5
Everything Goes Forum Member Join Date: Mar 2002 Location: In the future.... Posts: 11,259	It used to be a T-Mobile store cant find an up to date picture but the store layout is pretty much the same. http://cdn2.theigroup.co.uk/storeima...3890-large.jpg

16-03-2015, 18:29	#6
Everything Goes Forum Member Join Date: Mar 2002 Location: In the future.... Posts: 11,259	Quote: Originally Posted by moox People with MBAs and who have no idea about selling anything, normally. Perhaps if other high street shops had a varied range of stock, reasonable prices and decent customer service they'd actually get people to buy something Yes there are plenty of clueless bean counters in high places

16-03-2015, 19:18	#7
The Lord Lucan Forum Member Join Date: Apr 2005 Location: Scotland Posts: 4,966	Unacceptable. Contact the exec office to complain if you are a customer.

16-03-2015, 19:25	#8
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Quote: Originally Posted by Everything Goes It used to be a T-Mobile store cant find an up to date picture but the store layout is pretty much the same. http://cdn2.theigroup.co.uk/storeima...3890-large.jpg Quote: Originally Posted by The Lord Lucan Unacceptable. Contact the exec office to complain if you are a customer. Yeh, If it looks like that store, had 4 people in side but people were being told to wait outside then wtf is going on. When you said narrow shop I assumed tiny and it was a health and safety issue with too many people inside the shop.

16-03-2015, 20:43	#9
jay sean Forum Member Join Date: May 2008 Posts: 166	My company works for some shops on the high st, we sometimes get told to avoid walking into the shop where the footfall sensor is. Or in DIY chains we get told to use the 'exit door ' to come in to the shop!!

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EE shop footfall counter stops customers entering store