EE Pay As You Go Unlimited calls/texts £10 per month

Soho · 17-03-2015, 18:12

Hi Everyone,

Thought I would do a good deed, I recently enquired with EE about Pay As You Go Packages as I found the 1000 talk minutes not enough for me on the £25.00 package. So after some heated chats, I came of the phone and was sent a text from EE giving me a code to text for the following package:

£10 Top Up (Last 1 month)
Unlimited Talk Mins
Unlimited Texts
Plus for the next 12 months get 1GB free!

I have an I Phone so need more data, I then put some Data Add Ons which cost me the following:

2GB - £5.

TOTAL £15

Just Text: 30DAYEE to 150 (Note: This didn't work for me so had to call them, it's a new price plan thats not advertised so it may take a minute or two for EE to find the deal)

swb1964 · 17-03-2015, 19:26

If true, the cat is well and truly among the GiffGaff pigeons!

Interesting times ahead!

Soho · 17-03-2015, 20:02

http://tinypic.com/3ia4d7hy

Those are the images from the texts I've received and evidence

Old Endeavour · 17-03-2015, 20:23

Many of us don't do a lot of calling or texting, but data is the needed thing nowadays.

So Three's unlimited data is the thing to beat and seems that (sadly) no other company goes anywhere near that.

rasseru16 · 17-03-2015, 20:43

Quote:

Originally Posted by Old Endeavour

Many of us don't do a lot of calling or texting, but data is the needed thing nowadays.

So Three's unlimited data is the thing to beat and seems that (sadly) no other company goes anywhere near that.

Apart from Now Mobile an MVNO on EE's 2G & 3G network.

swb1964 · 17-03-2015, 21:23

Quote:

Originally Posted by Soho

http://tinypic.com/3ia4d7hy

Those are the images from the texts I've received and evidence

OK, but I wonder why this isn't online anywhere?

omnidirectional · 17-03-2015, 21:36

The text shown in the screenshot (quoted below) is oddly written, has anyone received a message like this from EE before?

Quote:

hi ive found a bundle that might be handy 30 day pass Unlimited EE minutes and texts incl. Orange and T-mobile £10. text 30DAYEE to 150

jchamier · 17-03-2015, 21:38

Quote:

Originally Posted by omnidirectional

The text shown in the screenshot (quoted below) is oddly written, has anyone received a message like this from EE before?

Does sound like spam. Unless its someone on a "dan and phil" or other promotional plan.

d123 · 17-03-2015, 21:41

Why is the 1GB allowance only showing as valid for 2 days if it's a 30 day add-on? (In the second image).

Thine Wonk · 17-03-2015, 21:50

Quote:

Originally Posted by omnidirectional

The text shown in the screenshot (quoted below) is oddly written, has anyone received a message like this from EE before?

That's really bad, no capital letter to start a sentence and no apostrophe on I've either. Sounds like spam or a mock up, I doubt EE wouldn't send text messages out so badly written.

I suspect they are fakes or mocked up messages, no wonder the codes didn't work. It is easy to 'spoof' text messages from any number or make the message appear to come from EE.

Synthetic42 · 17-03-2015, 21:57

I got a text from_orange - after a call to them, I found it strange but EE were aware of it, comes from a different system on a different team APPARENTLY. It was from India which examines the poor grammar and spelling in the text i got

Soho · 17-03-2015, 22:26

I actually spoke to a lady on the EE Disability Care number 0808 121 1122 (yes I am disabled) who had a Newcastle accent. Often I get personal messages from them, once I've been in touch on the phone. All I asked was I didn't feel the 1000 talk mins was enough for me & spending even more than the top PAYG package of £25 was far too much. Then 3 mins after the call I got the EE text, so she obviously looked carefully at other packages after my call. I then called back and spoke to somebody else who could see the text that had been sent & added the package to my number, as sending the short code to 150 hadn't worked.

Soho · 17-03-2015, 22:33

You can also make £7.50 for ordering a free PAYG SIM card from Quidco. I know people who order 5-20 to choose a good number.

Bagov · 17-03-2015, 23:46

It looks like they're unlimited calls to EE/Orange/Tmobile numbers only. Still, that's a big proportion of UK mobile numbers.

Zee_Bukhari · 18-03-2015, 00:56

Quote:

Originally Posted by rasseru16

Apart from Now Mobile an MVNO on EE's 2G & 3G network.

but are they restricted like Tesco mobile and giffgaff users are on the O2 network?

rasseru16 · 18-03-2015, 08:14

Nope they aren't.

Giffgaff users get severely throttled on data speed, Tesco mobile doesn't seem to be the case in my experience

Soho · 18-03-2015, 12:17

Quote:

Originally Posted by Bagov

It looks like they're unlimited calls to EE/Orange/Tmobile numbers only. Still, that's a big proportion of UK mobile numbers.

No...

It's all numbers including numbers beginning with 03

Synthetic42 · 18-03-2015, 12:39

Quote:

Originally Posted by Soho

I actually spoke to a lady on the EE Disability Care number 0808 121 1122 (yes I am disabled) who had a Newcastle accent. .

Yep they have 2 call centres up here (2 separate buildings next to each other) whenever I call I always seem to get through to them (I'm sure it's a coincidence and not cause I'm calling from Newcastle) and they always seem helpful and know what they're talking about.

I think they have a call centre in Darlington too, I know they have offices elsewhere but not sure about call centres

Gigabit · 18-03-2015, 15:47

EE and T-Mobile support seems to be UK based; Orange is still in India but if you call up and pretend to be an EE customer the UK team will still talk to you about your Orange account.

Scotty2012 · 18-03-2015, 19:19

This is a 30 day add on which gives unlimited calls and texts to EE/T-Mobile/Orange numbers. Any other calls will be billed via your PAYG allowance or through available minutes in your EE pack.

Soho · 18-03-2015, 19:26

Quote:

Originally Posted by Scotty2012

This is a 30 day add on which gives unlimited calls and texts to EE/T-Mobile/Orange numbers. Any other calls will be billed via your PAYG allowance or through available minutes in your EE pack.

I can assure you that this is not the case!

Have you got the package yourself? I've used over 3500 minutes and called various networks including Vodafone, O2 and Three. Plus 0207, 0203, 01, 0345, 0300, 07 numbers and my credit has been £0.00 since the 30 day plan commenced.

And it's not an add on! It's a price plan which you can only choose by speaking with EE you cannot simply go online or via the app and simple add on..

Scotty2012 · 18-03-2015, 19:41

Quote:

Originally Posted by Soho

I can assure you that this is not the case!

Have you got the package yourself? I've used over 3500 minutes and called various networks including Vodafone, O2 and Three. Plus 0207, 0203, 01, 0345, 0300, 07 numbers and my credit has been £0.00 since the 30 day plan commenced.

And it's not an add on! It's a price plan which you can only choose by speaking with EE you cannot simply go online or via the app and simple add on..

I sent 30DAYEE to 150. £10 was deducted from my balance and the add on I mentioned was activated on my account. That's why I wrote what I did in my reply. If your saying that they can put you on a new price plan by calling them then that is different. I'm sure you can understand my misunderstanding.

17-03-2015, 18:12	#1
Soho Inactive Member Join Date: Mar 2015 Location: Preston Posts: 306	EE Pay As You Go Unlimited calls/texts £10 per month Hi Everyone, Thought I would do a good deed, I recently enquired with EE about Pay As You Go Packages as I found the 1000 talk minutes not enough for me on the £25.00 package. So after some heated chats, I came of the phone and was sent a text from EE giving me a code to text for the following package: £10 Top Up (Last 1 month) Unlimited Talk Mins Unlimited Texts Plus for the next 12 months get 1GB free! I have an I Phone so need more data, I then put some Data Add Ons which cost me the following: 2GB - £5. TOTAL £15 Just Text: 30DAYEE to 150 (Note: This didn't work for me so had to call them, it's a new price plan thats not advertised so it may take a minute or two for EE to find the deal)

17-03-2015, 19:26	#2
swb1964 Forum Member Join Date: Jan 2015 Posts: 2,455	If true, the cat is well and truly among the GiffGaff pigeons! Interesting times ahead!

17-03-2015, 20:02	#3
Soho Inactive Member Join Date: Mar 2015 Location: Preston Posts: 306	http://tinypic.com/3ia4d7hy Those are the images from the texts I've received and evidence

17-03-2015, 20:23	#4
Old Endeavour Inactive Member Join Date: Jun 2014 Posts: 9,746	Many of us don't do a lot of calling or texting, but data is the needed thing nowadays. So Three's unlimited data is the thing to beat and seems that (sadly) no other company goes anywhere near that.

17-03-2015, 20:43	#5
rasseru16 Forum Member Join Date: Oct 2009 Location: Suffolk, East Anglia Posts: 666	Quote: Originally Posted by Old Endeavour Many of us don't do a lot of calling or texting, but data is the needed thing nowadays. So Three's unlimited data is the thing to beat and seems that (sadly) no other company goes anywhere near that. Apart from Now Mobile an MVNO on EE's 2G & 3G network.

17-03-2015, 21:23	#6
swb1964 Forum Member Join Date: Jan 2015 Posts: 2,455	Quote: Originally Posted by Soho http://tinypic.com/3ia4d7hy Those are the images from the texts I've received and evidence OK, but I wonder why this isn't online anywhere?

17-03-2015, 21:36	#7
omnidirectional Forum Member Join Date: Jul 2007 Posts: 10,879	The text shown in the screenshot (quoted below) is oddly written, has anyone received a message like this from EE before? Quote: hi ive found a bundle that might be handy 30 day pass Unlimited EE minutes and texts incl. Orange and T-mobile £10. text 30DAYEE to 150

17-03-2015, 21:38	#8
jchamier Forum Member Join Date: Mar 2000 Location: This forum Posts: 3,392	Quote: Originally Posted by omnidirectional The text shown in the screenshot (quoted below) is oddly written, has anyone received a message like this from EE before? Does sound like spam. Unless its someone on a "dan and phil" or other promotional plan.

17-03-2015, 21:41	#9
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Why is the 1GB allowance only showing as valid for 2 days if it's a 30 day add-on? (In the second image).

17-03-2015, 21:50	#10
Thine Wonk Forum Member Join Date: Mar 2009 Posts: 14,577	Quote: Originally Posted by omnidirectional The text shown in the screenshot (quoted below) is oddly written, has anyone received a message like this from EE before? That's really bad, no capital letter to start a sentence and no apostrophe on I've either. Sounds like spam or a mock up, I doubt EE wouldn't send text messages out so badly written. I suspect they are fakes or mocked up messages, no wonder the codes didn't work. It is easy to 'spoof' text messages from any number or make the message appear to come from EE.

17-03-2015, 21:57	#11
Synthetic42 Forum Member Join Date: Oct 2012 Location: Newcastle Posts: 1,510	I got a text from_orange - after a call to them, I found it strange but EE were aware of it, comes from a different system on a different team APPARENTLY. It was from India which examines the poor grammar and spelling in the text i got

17-03-2015, 22:26	#12
Soho Inactive Member Join Date: Mar 2015 Location: Preston Posts: 306	I actually spoke to a lady on the EE Disability Care number 0808 121 1122 (yes I am disabled) who had a Newcastle accent. Often I get personal messages from them, once I've been in touch on the phone. All I asked was I didn't feel the 1000 talk mins was enough for me & spending even more than the top PAYG package of £25 was far too much. Then 3 mins after the call I got the EE text, so she obviously looked carefully at other packages after my call. I then called back and spoke to somebody else who could see the text that had been sent & added the package to my number, as sending the short code to 150 hadn't worked.

17-03-2015, 22:33	#13
Soho Inactive Member Join Date: Mar 2015 Location: Preston Posts: 306	You can also make £7.50 for ordering a free PAYG SIM card from Quidco. I know people who order 5-20 to choose a good number.

17-03-2015, 23:46	#14
Bagov Forum Member Join Date: Jul 2012 Location: Charlton, S.E London Posts: 133	It looks like they're unlimited calls to EE/Orange/Tmobile numbers only. Still, that's a big proportion of UK mobile numbers.

18-03-2015, 00:56	#15
Zee_Bukhari Forum Member Join Date: Apr 2013 Posts: 1,319	Quote: Originally Posted by rasseru16 Apart from Now Mobile an MVNO on EE's 2G & 3G network. but are they restricted like Tesco mobile and giffgaff users are on the O2 network?

18-03-2015, 08:14	#16
rasseru16 Forum Member Join Date: Oct 2009 Location: Suffolk, East Anglia Posts: 666	Nope they aren't. Giffgaff users get severely throttled on data speed, Tesco mobile doesn't seem to be the case in my experience

18-03-2015, 12:17	#17
Soho Inactive Member Join Date: Mar 2015 Location: Preston Posts: 306	Quote: Originally Posted by Bagov It looks like they're unlimited calls to EE/Orange/Tmobile numbers only. Still, that's a big proportion of UK mobile numbers. No... It's all numbers including numbers beginning with 03

18-03-2015, 12:39	#18
Synthetic42 Forum Member Join Date: Oct 2012 Location: Newcastle Posts: 1,510	Quote: Originally Posted by Soho I actually spoke to a lady on the EE Disability Care number 0808 121 1122 (yes I am disabled) who had a Newcastle accent. . Yep they have 2 call centres up here (2 separate buildings next to each other) whenever I call I always seem to get through to them (I'm sure it's a coincidence and not cause I'm calling from Newcastle) and they always seem helpful and know what they're talking about. I think they have a call centre in Darlington too, I know they have offices elsewhere but not sure about call centres

18-03-2015, 15:47	#19
Gigabit Forum Member Join Date: Aug 2014 Location: United Kingdom Posts: 2,887	EE and T-Mobile support seems to be UK based; Orange is still in India but if you call up and pretend to be an EE customer the UK team will still talk to you about your Orange account.

18-03-2015, 19:19	#20
Scotty2012 Inactive Member Join Date: Dec 2009 Posts: 948	This is a 30 day add on which gives unlimited calls and texts to EE/T-Mobile/Orange numbers. Any other calls will be billed via your PAYG allowance or through available minutes in your EE pack.

18-03-2015, 19:26	#21
Soho Inactive Member Join Date: Mar 2015 Location: Preston Posts: 306	Quote: Originally Posted by Scotty2012 This is a 30 day add on which gives unlimited calls and texts to EE/T-Mobile/Orange numbers. Any other calls will be billed via your PAYG allowance or through available minutes in your EE pack. I can assure you that this is not the case! Have you got the package yourself? I've used over 3500 minutes and called various networks including Vodafone, O2 and Three. Plus 0207, 0203, 01, 0345, 0300, 07 numbers and my credit has been £0.00 since the 30 day plan commenced. And it's not an add on! It's a price plan which you can only choose by speaking with EE you cannot simply go online or via the app and simple add on..

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EE Pay As You Go Unlimited calls/texts £10 per month

18-03-2015, 19:41	#22
Scotty2012 Inactive Member Join Date: Dec 2009 Posts: 948	Quote: Originally Posted by Soho I can assure you that this is not the case! Have you got the package yourself? I've used over 3500 minutes and called various networks including Vodafone, O2 and Three. Plus 0207, 0203, 01, 0345, 0300, 07 numbers and my credit has been £0.00 since the 30 day plan commenced. And it's not an add on! It's a price plan which you can only choose by speaking with EE you cannot simply go online or via the app and simple add on.. I sent 30DAYEE to 150. £10 was deducted from my balance and the add on I mentioned was activated on my account. That's why I wrote what I did in my reply. If your saying that they can put you on a new price plan by calling them then that is different. I'm sure you can understand my misunderstanding.