Weird call from EE...

Ben_Fisher · 18-03-2015, 19:58

I've been on EE a couple of months and literally 2 moments ago I received a call they wanted to ask a few questions, I said I was busy and could they call tommorow and they just said OK bye.

It was an 01469 number?

Wouldn't it say EE or 150?

jchamier · 18-03-2015, 20:13

Quote:

Originally Posted by Ben_Fisher

I've been on EE a couple of months and literally 2 moments ago I received a call they wanted to ask a few questions, I said I was busy and could they call tommorow and they just said OK bye.

Wouldn't it say EE or 150?

I've had calls back from EE customer services with CLID from 07973 100 xxx numbers (the old Orange customer services numbers) but never from 150, and I assume the 07953 966250 number range is also in the system.

I would guess that's a sales outfit trying to get you to buy a new line ("upgrade" in their terms).

Quote:

It was an 01469 number?

That code is for these areas in Lincolnshire, so it seems quite local to you:

Barrow upon Humber
Immingham
Killingholme
Roxton
Wootton

Ben_Fisher · 18-03-2015, 20:22

Quote:

Originally Posted by jchamier

I've had calls back from EE customer services with CLID from 07973 100 xxx numbers (the old Orange customer services numbers) but never from 150, and I assume the 07953 966250 number range is also in the system.

I would guess that's a sales outfit trying to get you to buy a new line ("upgrade" in their terms).

That code is for these areas in Lincolnshire, so it seems quite local to you:

Barrow upon Humber
Immingham
Killingholme
Roxton
Wootton

Sorry 01462.

Does it seem legit or funny?

d123 · 18-03-2015, 20:31

Quote:

Originally Posted by Ben_Fisher

Sorry 01462.

Does it seem legit or funny?

Sales call, probably from a T-Mobile "sales partner".

Quote:

PHONE CALLS FROM T-MOBILE AND OUR PARTNERS

T-Mobile
From time to time you may be contacted by us or our selected partners to be told about additional products and services.
If you've received a call of this nature from one of our authorised partners, you can confirm it's genuine by checking they're calling from one of the numbers below:

0845 8738450

01462 439890

01462 439891

0845 450 0176

01462 439895

0845 146 3000

jchamier · 18-03-2015, 20:45

Quote:

Originally Posted by Ben_Fisher

Sorry 01462.

Does it seem legit or funny?

Sounds very like this post on Facebook (no facebook account needed) that I found via Google:
https://www.facebook.com/tmobileuk/p...02142773175128

The Lord Lucan · 18-03-2015, 20:47

It will be them trying to sell a shared plan, tablet, insurance etc.. Block.

Soho · 19-03-2015, 16:33

Quote:

Originally Posted by d123

Sales call, probably from a T-Mobile "sales partner".

No need to assume the worst….

60% of the time when you've been in touch with EE about something, they will follow up the call to check everything was sorted out or something you wasn't happy about such as the service or person/website you spoke to/used.

Some people straight away jump to it and say spam/sales call…

jchamier · 19-03-2015, 19:00

Quote:

Originally Posted by Soho

60% of the time when you've been in touch with EE about something, they will follow up the call to check everything was sorted out or something you wasn't happy about such as the service or person/website you spoke to/used.

I've always got these by text. Or if they're calling they should really use an area code they *own* as a phone company. Like 07973 (ex Orange) or 07953 (ex Tmobile).

(showing my age, I type 0973 !).

big brother 9 · 19-03-2015, 19:46

I received a call lat week from a similar number who said the represented EE, they offered me an upgrade on my data, from the 2 gb I get to unlimited for only an extra £7 per month.

Hardly ever use my data as I have wifi at home and work so thought it was pointless

lightspeed2398 · 19-03-2015, 19:57

EE don't offer unlimited.... (At least I don't think so)

jchamier · 19-03-2015, 20:04

Quote:

Originally Posted by lightspeed2398

EE don't offer unlimited.... (At least I don't think so)

EE dont and Orange dont. T-mobile used to have a plan called Full Monty which was advertised as unlimited but people on it had slow data speeds at all times. I assumed Full Monty went when T-mobile plans went.

d123 · 19-03-2015, 21:37

Quote:

Originally Posted by Soho

No need to assume the worst….

60% of the time when you've been in touch with EE about something, they will follow up the call to check everything was sorted out or something you wasn't happy about such as the service or person/website you spoke to/used.

Some people straight away jump to it and say spam/sales call…

The 01462 numbers aren't T-Mobile, they are usually from a retailer like Chitter Chatter Telecom who are authorised to do cold sales calls to customers on behalf of T-Mobile.

I wasn't really assuming, I know the number

.

prking · 20-03-2015, 07:42

I've had the calls as well. When answered two have been silent calls and one has been background noise in a call centre. EE do like to try my patience. If you call back there is a recorded message saying no further action is needed.

big brother 9 · 20-03-2015, 10:09

Quote:

Originally Posted by jchamier

EE dont and Orange dont. T-mobile used to have a plan called Full Monty which was advertised as unlimited but people on it had slow data speeds at all times. I assumed Full Monty went when T-mobile plans went.

It's a good job I didn't agree then, I thought something was up

18-03-2015, 19:58	#1
Ben_Fisher Forum Member Join Date: Mar 2014 Location: Lincoln Posts: 577	Weird call from EE... I've been on EE a couple of months and literally 2 moments ago I received a call they wanted to ask a few questions, I said I was busy and could they call tommorow and they just said OK bye. It was an 01469 number? Wouldn't it say EE or 150?

18-03-2015, 20:13	#2
jchamier Forum Member Join Date: Mar 2000 Location: This forum Posts: 3,392	Quote: Originally Posted by Ben_Fisher I've been on EE a couple of months and literally 2 moments ago I received a call they wanted to ask a few questions, I said I was busy and could they call tommorow and they just said OK bye. Wouldn't it say EE or 150? I've had calls back from EE customer services with CLID from 07973 100 xxx numbers (the old Orange customer services numbers) but never from 150, and I assume the 07953 966250 number range is also in the system. I would guess that's a sales outfit trying to get you to buy a new line ("upgrade" in their terms). Quote: It was an 01469 number? That code is for these areas in Lincolnshire, so it seems quite local to you: Barrow upon Humber Immingham Killingholme Roxton Wootton

18-03-2015, 20:22	#3
Ben_Fisher Forum Member Join Date: Mar 2014 Location: Lincoln Posts: 577	Quote: Originally Posted by jchamier I've had calls back from EE customer services with CLID from 07973 100 xxx numbers (the old Orange customer services numbers) but never from 150, and I assume the 07953 966250 number range is also in the system. I would guess that's a sales outfit trying to get you to buy a new line ("upgrade" in their terms). That code is for these areas in Lincolnshire, so it seems quite local to you: Barrow upon Humber Immingham Killingholme Roxton Wootton Sorry 01462. Does it seem legit or funny?

18-03-2015, 20:31	#4
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by Ben_Fisher Sorry 01462. Does it seem legit or funny? Sales call, probably from a T-Mobile "sales partner". Quote: PHONE CALLS FROM T-MOBILE AND OUR PARTNERS T-Mobile From time to time you may be contacted by us or our selected partners to be told about additional products and services. If you've received a call of this nature from one of our authorised partners, you can confirm it's genuine by checking they're calling from one of the numbers below: 0845 8738450 01462 439890 01462 439891 0845 450 0176 01462 439895 0845 146 3000

18-03-2015, 20:45	#5
jchamier Forum Member Join Date: Mar 2000 Location: This forum Posts: 3,392	Quote: Originally Posted by Ben_Fisher Sorry 01462. Does it seem legit or funny? Sounds very like this post on Facebook (no facebook account needed) that I found via Google: https://www.facebook.com/tmobileuk/p...02142773175128

18-03-2015, 20:47	#6
The Lord Lucan Forum Member Join Date: Apr 2005 Location: Scotland Posts: 4,966	It will be them trying to sell a shared plan, tablet, insurance etc.. Block.

19-03-2015, 16:33	#7
Soho Inactive Member Join Date: Mar 2015 Location: Preston Posts: 306	Quote: Originally Posted by d123 Sales call, probably from a T-Mobile "sales partner". No need to assume the worst…. 60% of the time when you've been in touch with EE about something, they will follow up the call to check everything was sorted out or something you wasn't happy about such as the service or person/website you spoke to/used. Some people straight away jump to it and say spam/sales call…

19-03-2015, 19:00	#8
jchamier Forum Member Join Date: Mar 2000 Location: This forum Posts: 3,392	Quote: Originally Posted by Soho 60% of the time when you've been in touch with EE about something, they will follow up the call to check everything was sorted out or something you wasn't happy about such as the service or person/website you spoke to/used. I've always got these by text. Or if they're calling they should really use an area code they own as a phone company. Like 07973 (ex Orange) or 07953 (ex Tmobile). (showing my age, I type 0973 !).

19-03-2015, 19:46	#9
big brother 9 Forum Member Join Date: Dec 2007 Posts: 15,030	I received a call lat week from a similar number who said the represented EE, they offered me an upgrade on my data, from the 2 gb I get to unlimited for only an extra £7 per month. Hardly ever use my data as I have wifi at home and work so thought it was pointless

19-03-2015, 19:57	#10
lightspeed2398 Forum Member Join Date: Feb 2015 Posts: 1,325	EE don't offer unlimited.... (At least I don't think so)

19-03-2015, 20:04	#11
jchamier Forum Member Join Date: Mar 2000 Location: This forum Posts: 3,392	Quote: Originally Posted by lightspeed2398 EE don't offer unlimited.... (At least I don't think so) EE dont and Orange dont. T-mobile used to have a plan called Full Monty which was advertised as unlimited but people on it had slow data speeds at all times. I assumed Full Monty went when T-mobile plans went.

19-03-2015, 21:37	#12
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by Soho No need to assume the worst…. 60% of the time when you've been in touch with EE about something, they will follow up the call to check everything was sorted out or something you wasn't happy about such as the service or person/website you spoke to/used. Some people straight away jump to it and say spam/sales call… The 01462 numbers aren't T-Mobile, they are usually from a retailer like Chitter Chatter Telecom who are authorised to do cold sales calls to customers on behalf of T-Mobile. I wasn't really assuming, I know the number .

20-03-2015, 07:42	#13
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	I've had the calls as well. When answered two have been silent calls and one has been background noise in a call centre. EE do like to try my patience. If you call back there is a recorded message saying no further action is needed.

20-03-2015, 10:09	#14
big brother 9 Forum Member Join Date: Dec 2007 Posts: 15,030	Quote: Originally Posted by jchamier EE dont and Orange dont. T-mobile used to have a plan called Full Monty which was advertised as unlimited but people on it had slow data speeds at all times. I assumed Full Monty went when T-mobile plans went. It's a good job I didn't agree then, I thought something was up

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Weird call from EE...