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Nigerian telecoms executives face jail time over poor service (wake up Ofcom)


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Old 27-03-2015, 23:56
Everything Goes
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Join Date: Mar 2002
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Nigerian telecoms executives will face jail time over poor service.

Nigeria has seen mobile phone adoption rates soar over the past four years thanks to a price war that has dramatically lowered prices. That may seem like a win for consumers but, in fact, the increased user base (combined with the telecoms' general unwillingness to invest in their infrastructure and capacity) has rendered many cell services nearly unusable. The CPC argues that network congestion and dropped calls are so common that it's starting to cost consumers money. What's more, regulators recently performed Quality Assurance tests (QAT) for operators throughout the region and failed to find a single one that actually achieved the connection promised in their consumer service agreements.

In order to enforce consumer rights and ensure compliance with CPC's enabling law, CPC has adopted a strategy of criminal prosecution of recalcitrant businesses or litigations to achieve satisfactory redress," said Dupe Atoki, CPC director general in a statement.
Over here Ofcom takes years to do anything and might occasionally fine someone if they are feeling energetic. But like most watchdogs they tend to sleep. I bet O2 and Vodafone would have improved their lacklustre 3G years ago if they have been threatened with jail

http://www.engadget.com/2015/03/26/n...-cell-service/
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