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EE giving all customers portable chargers
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Everything Goes
16-04-2015
Originally Posted by Theporter:
“It's an 18 month contract and if you don't return it they will take a fiver from your account so not free

http://ee.co.uk/content/dam/ee-help/...ons_300315.pdf”

Interesting:

Quote:
“A Power Bar is made available to you on a free to hire basis, under the terms of this
agreement, for a maximum of 18 months. After 18 months, the Power Bar must be
returned to EE and the Service will end.

At the end of your initial 18 month hire period, you may be entitled to enter into a new
hire agreement but we reserve our right to refuse any hire request that you make

When this agreement expires or terminates (for mobile or broadband customer this will
happen automatically if you chose to cancel your agreement with us for mobile or
broadband services), you must return the Power Bar to an EE store within 60 days. If you
don’t you’ll have to pay a charge to compensate us for replacing the Power Bar.
Currently this is £5. For mobile and broadband customers, this will be applied to your
bill. If you’re not an existing customer, we’ll contact you using the information supplied
to us when you joined EE Power and we’ll issue a bill for the cost of replacing the Power
Bar that has not been returned.

2.8 The Power Bar remains our property, you are responsible for making sure that the
Power Bar is kept in good working condition and used properly whilst in your care.”

Silent No More
16-04-2015
Originally Posted by Everything Goes:
“Interesting:”

Why is that interesting?
WelshBluebird
16-04-2015
Originally Posted by Silent No More:
“It'll only be a contract if they make me aware of the terms and I agree to them.”

Which will probably have to happen for you to actually get a power bar from them in the first place!
Synthetic42
16-04-2015
So you have to return it after 18 months or if you leave them before that, not a massive deal as you're getting to use it for free anyway (minus the 35p text) they'll probably make quite a bit from people sending the texts anyway
Silent No More
16-04-2015
Just got mine.

No mention of contracts, minimum term, £5 charge, etc.

Gave him my code, he typed it in, a received a "Congrats on getting your power bar" type message and he handed me the bar and said "there you go mate".
Mark C
16-04-2015
Originally Posted by Silent No More:
“Just got mine.

No mention of contracts, minimum term, £5 charge, etc.
”

It's unenforceable, and in any case the 'book' price of the chargers (as far as EE's bean counters are concerned) will be bugger all after 18 months. Cost of collection won't make it worthwhile.
alanwarwic
16-04-2015
Ha,

So its a rent-a-blob.
Silent No More
16-04-2015
Originally Posted by Mark C:
“It's unenforceable, and in any case the 'book' price of the chargers (as far as EE's bean counters are concerned) will be bugger all after 18 months. Cost of collection won't make it worthwhile.”

I completely agree.

Anyway, for anyone that's interested:

http://tinypic.com/r/2nuo9ok/8
Zebb
16-04-2015
Originally Posted by Theporter:
“It's an 18 month contract and if you don't return it they will take a fiver from your account so not free

http://ee.co.uk/content/dam/ee-help/...ons_300315.pdf

When this agreement expires or terminates (for mobile or broadband customer this will happen automatically if you chose to cancel your agreement with us for mobile or broadband services), you must return the Power Bar to an EE store within 60 days. If you don’t you’ll have to pay a charge to compensate us for replacing the Power Bar. Currently this is £5. For mobile and broadband customers, this will be applied to your bill. If you’re not an existing customer, we’ll contact you using the information supplied to us when you joined EE Power and we’ll issue a bill for the cost of replacing the Power Bar that has not been returned”

Win, win, win for EE. All this publicity, millions of 35p texts, plus £5 charge after 18 months. Funny how they claimed it's worth £20 for basically a single AA rechargeable battery.

And now this morning; email and text spam from EE, not such a bargain after all.
Synthetic42
16-04-2015
Sent my text at half 8 and still no reply....

EDIT: Got it just after I posted this.
metanoia
16-04-2015
Sent my text at 8:59, still no reply.


Just seeing if EE are monitoring this forum and it will magically arrive as I post this as per the poster above.
Synthetic42
16-04-2015
Originally Posted by metanoia:
“Sent my text at 8:59, still no reply.


Just seeing if EE are monitoring this forum and it will magically arrive as I post this as per the poster above.”

It did seem a bit coincidental haha, It's probably just the system catching up with the backlog
Zebb
16-04-2015
Comments on other forums are that POWER has to be in capitals?
Everything Goes
16-04-2015
Originally Posted by Zebb:
“Comments on other forums are that POWER has to be in capitals?”

Tried it twice and no reply and no change to my balance so ive given up. on EE Dan and Phil promotional sim.
a4704
16-04-2015
Got my reply an hour ago and I've just collected it from my local EE store.
Ollie_h19
16-04-2015
Originally Posted by Zebb:
“Comments on other forums are that POWER has to be in capitals?”

Mine wasnt in caps.
Synthetic42
16-04-2015
Neither was mine, I think the system is just swamped and taking forever to generate the codes and send out the replies
metanoia
16-04-2015
Got my reply, a mere 5 hours that took.
Everything Goes
16-04-2015
Well I finally got my power bar. First try 9.10am then second try at 11.50am. Come 1.04pm I got the message with the code. I pop down to my local EE store about 1.30pm. There is a queue outside the door. After 5 mins a crabbit lassie comes over to us and says. "Can you all come inside the shop I have a footfall counter that's counting you a million times (I had made a thread about this shops obsession with footfall counter recently). If you are in for a Power Bar you must have the text message, you must be the account holder and you must have ID!"

I was hoping I didn't have to be served by her! Thankfully a guy severed me. I gave him my phone with and showed him the text. All he asked is "Are you the account holder?" Started processing it and the phone got a text saying "You've got your Power Bar..." I said to the guy I didn't think it would be so busy. He said "That's it getting quiet now!"

When I got home I got another text saying "We can only send 1 code per customer..." Yes their system must be overloaded!

Footfall counter thread if anyone's interested:

http://forums.digitalspy.co.uk/showt...499&highlight=
Zebb
16-04-2015
Originally Posted by Everything Goes:
“Snip... Thankfully a guy severed me.”

Ouch! Sorry, in a silly mood at the moment.
victor mel
16-04-2015
I finally have the code but in two minds now. So its not our charger but on contact and we have to hand it back after 18 months or pay £5? Seems ridiculous for something you can buy on Amazon for £3 including delivery.
Everything Goes
16-04-2015
Originally Posted by victor mel:
“I finally have the code but in two minds now. So its not our charger but on contact and we have to hand it back after 18 months or pay £5? Seems ridiculous for something you can buy on Amazon for £3 including delivery.”

While they may not hold you to these terms and conditions do be aware they exist. Worst thing that can happen is they charge you £5 in 18 months time if you don't hand it back.
Mark C
16-04-2015
Originally Posted by metanoia:
“Got my reply, a mere 5 hours that took.”

Sent my text at 10:00hrs, still waiting.......
Mark C
16-04-2015
Originally Posted by victor mel:
“I finally have the code but in two minds now. So its not our charger but on contact and we have to hand it back after 18 months or pay £5? Seems ridiculous for something you can buy on Amazon for £3 including delivery.”

3 quid ? The Anker models (which this one seems to be an OEM version of) are about a tenner. 3 quid might get you some crappy one, that could explode, but your choice.....
moox
16-04-2015
I got my code after texting at about 8am.
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