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EE giving all customers portable chargers |
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#76 |
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Forum Member
Join Date: Mar 2002
Location: In the future....
Posts: 11,259
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Quote:
It's an 18 month contract and if you don't return it they will take a fiver from your account so not free
http://ee.co.uk/content/dam/ee-help/...ons_300315.pdf Quote:
A Power Bar is made available to you on a free to hire basis, under the terms of this
agreement, for a maximum of 18 months. After 18 months, the Power Bar must be returned to EE and the Service will end. At the end of your initial 18 month hire period, you may be entitled to enter into a new hire agreement but we reserve our right to refuse any hire request that you make When this agreement expires or terminates (for mobile or broadband customer this will happen automatically if you chose to cancel your agreement with us for mobile or broadband services), you must return the Power Bar to an EE store within 60 days. If you don’t you’ll have to pay a charge to compensate us for replacing the Power Bar. Currently this is £5. For mobile and broadband customers, this will be applied to your bill. If you’re not an existing customer, we’ll contact you using the information supplied to us when you joined EE Power and we’ll issue a bill for the cost of replacing the Power Bar that has not been returned. 2.8 The Power Bar remains our property, you are responsible for making sure that the Power Bar is kept in good working condition and used properly whilst in your care. |
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#77 |
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Forum Member
Join Date: Oct 2012
Posts: 466
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Quote:
Interesting:
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#78 |
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Forum Member
Join Date: Nov 2008
Posts: 720
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Quote:
It'll only be a contract if they make me aware of the terms and I agree to them.
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#79 |
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Forum Member
Join Date: Oct 2012
Location: Newcastle
Posts: 1,510
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So you have to return it after 18 months or if you leave them before that, not a massive deal as you're getting to use it for free anyway (minus the 35p text) they'll probably make quite a bit from people sending the texts anyway
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#80 |
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Forum Member
Join Date: Oct 2012
Posts: 466
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Just got mine.
No mention of contracts, minimum term, £5 charge, etc. Gave him my code, he typed it in, a received a "Congrats on getting your power bar" type message and he handed me the bar and said "there you go mate". |
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#81 |
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Forum Member
Join Date: Dec 2001
Location: Hampshire
Posts: 8,102
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Quote:
Just got mine.
No mention of contracts, minimum term, £5 charge, etc. |
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#82 |
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Forum Member
Join Date: Oct 2003
Location: the wild world web
Posts: 28,132
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Ha,
So its a rent-a-blob. |
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#83 |
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Forum Member
Join Date: Oct 2012
Posts: 466
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Quote:
It's unenforceable, and in any case the 'book' price of the chargers (as far as EE's bean counters are concerned) will be bugger all after 18 months. Cost of collection won't make it worthwhile.
Anyway, for anyone that's interested: http://tinypic.com/r/2nuo9ok/8 |
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#84 |
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Forum Member
Join Date: Apr 2014
Posts: 652
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Quote:
It's an 18 month contract and if you don't return it they will take a fiver from your account so not free
http://ee.co.uk/content/dam/ee-help/...ons_300315.pdf When this agreement expires or terminates (for mobile or broadband customer this will happen automatically if you chose to cancel your agreement with us for mobile or broadband services), you must return the Power Bar to an EE store within 60 days. If you don’t you’ll have to pay a charge to compensate us for replacing the Power Bar. Currently this is £5. For mobile and broadband customers, this will be applied to your bill. If you’re not an existing customer, we’ll contact you using the information supplied to us when you joined EE Power and we’ll issue a bill for the cost of replacing the Power Bar that has not been returned Funny how they claimed it's worth £20 for basically a single AA rechargeable battery.And now this morning; email and text spam from EE, not such a bargain after all. |
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#85 |
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Forum Member
Join Date: Oct 2012
Location: Newcastle
Posts: 1,510
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Sent my text at half 8 and still no reply....
EDIT: Got it just after I posted this. |
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#86 |
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Forum Member
Join Date: Nov 2009
Posts: 595
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Sent my text at 8:59, still no reply.
Just seeing if EE are monitoring this forum and it will magically arrive as I post this as per the poster above. |
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#87 |
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Forum Member
Join Date: Oct 2012
Location: Newcastle
Posts: 1,510
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Quote:
Sent my text at 8:59, still no reply.
Just seeing if EE are monitoring this forum and it will magically arrive as I post this as per the poster above. |
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#88 |
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Forum Member
Join Date: Apr 2014
Posts: 652
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Comments on other forums are that POWER has to be in capitals?
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#89 |
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Forum Member
Join Date: Mar 2002
Location: In the future....
Posts: 11,259
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Quote:
Comments on other forums are that POWER has to be in capitals?
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#90 |
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Forum Member
Join Date: May 2014
Posts: 45
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Got my reply an hour ago and I've just collected it from my local EE store.
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#91 |
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Forum Member
Join Date: Jan 2008
Location: Derby
Posts: 7,366
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Quote:
Comments on other forums are that POWER has to be in capitals?
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#92 |
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Forum Member
Join Date: Oct 2012
Location: Newcastle
Posts: 1,510
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Neither was mine, I think the system is just swamped and taking forever to generate the codes and send out the replies
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#93 |
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Forum Member
Join Date: Nov 2009
Posts: 595
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Got my reply, a mere 5 hours that took.
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#94 |
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Forum Member
Join Date: Mar 2002
Location: In the future....
Posts: 11,259
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Well I finally got my power bar. First try 9.10am then second try at 11.50am. Come 1.04pm I got the message with the code. I pop down to my local EE store about 1.30pm. There is a queue outside the door. After 5 mins a crabbit lassie comes over to us and says. "Can you all come inside the shop I have a footfall counter that's counting you a million times (I had made a thread about this shops obsession with footfall counter recently). If you are in for a Power Bar you must have the text message, you must be the account holder and you must have ID!"
I was hoping I didn't have to be served by her! Thankfully a guy severed me. I gave him my phone with and showed him the text. All he asked is "Are you the account holder?" Started processing it and the phone got a text saying "You've got your Power Bar..." I said to the guy I didn't think it would be so busy. He said "That's it getting quiet now!" When I got home I got another text saying "We can only send 1 code per customer..." Yes their system must be overloaded! Footfall counter thread if anyone's interested: http://forums.digitalspy.co.uk/showt...499&highlight= |
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#95 |
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Forum Member
Join Date: Apr 2014
Posts: 652
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Quote:
Snip... Thankfully a guy severed me.
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#96 |
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Forum Member
Join Date: Jan 2013
Location: Kent
Posts: 2,855
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I finally have the code but in two minds now. So its not our charger but on contact and we have to hand it back after 18 months or pay £5? Seems ridiculous for something you can buy on Amazon for £3 including delivery.
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#97 |
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Forum Member
Join Date: Mar 2002
Location: In the future....
Posts: 11,259
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Quote:
I finally have the code but in two minds now. So its not our charger but on contact and we have to hand it back after 18 months or pay £5? Seems ridiculous for something you can buy on Amazon for £3 including delivery.
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#98 |
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Forum Member
Join Date: Dec 2001
Location: Hampshire
Posts: 8,102
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Quote:
Got my reply, a mere 5 hours that took.
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#99 |
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Forum Member
Join Date: Dec 2001
Location: Hampshire
Posts: 8,102
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Quote:
I finally have the code but in two minds now. So its not our charger but on contact and we have to hand it back after 18 months or pay £5? Seems ridiculous for something you can buy on Amazon for £3 including delivery.
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#100 |
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Forum Member
Join Date: Oct 2004
Posts: 14,645
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I got my code after texting at about 8am.
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Funny how they claimed it's worth £20 for basically a single AA rechargeable battery.