Originally Posted by Ray266:
“o2 & EE are conning people they have got round what Ofcom have said & that is Mobile company's can't put up their prices in contact you have with them if so you can leave with no penalty, o2 & EE will have told customers it's the T&C's well stuff that. I got the same text from Vodafone they have had some stick over paying very little tax but at least they are playing fair when your in contract.”
Unfortunately OFCOM didn't say that and the networks are still allowed to increase their prices mid-contract. The big emphasis by OFCOM was more on how the networks make this increase known at point of sale (which is why EE for example, have it prominently on the website and paperwork now).
This is the full guidance:
http://stakeholders.ofcom.org.uk/bin...t/guidance.pdf
From page 4, examples of acceptable increases:
Quote:
“• Example 2: agreed prices
The subscriber agrees and enters into a 24-month contract on terms that the core subscription price will be £X per month for the first 12-months (or some other period) and £X + £Y (or £X + Y%) for the second 12-months (or some other period). On the basis that the relevant price terms are sufficiently prominent and transparent that the subscriber can properly be said to have agreed on an informed basis, at the point of sale, to the relevant tiered price(s), Ofcom would not regard the application of the agreed price in the second period as a modification of the contract capable of meeting GC9.6's material detriment requirement.
• Example 3: agreed prices
The subscriber agrees and enters into a 24-month contract on terms that the agreed core subscription price will be £X per month for the first 12-months (or some other period) and £X + RPI10 for the second 12-months (or some other period). On the basis that the relevant price terms are sufficiently prominent and transparent that the subscriber can properly be said to have agreed on an informed basis, at the point of sale, to the relevant tiered price(s), Ofcom would not regard the application of the agreed price in the second period as a modification of the contract capable of meeting GC9.6's material detriment requirement.
A1.15 As set out above, the position in examples 2 and 3 depends on the relevant price terms being sufficiently prominent and transparent that the subscriber can properly be said to have agreed on an informed basis, at the point of sale, to the relevant tiered price(s). Where that is so, the application of the agreed price(s) at the relevant time(s) would not be a modification of the amount he or she has agreed and is bound to pay. Most clearly, this proviso as to prominence and transparency could be met where CPs market offers, and enter into contract terms, in a way that sets out with equal prominence that the contract price is £X in period 1 and £Y in period 2 (or some other periods).11”
Oh how we all laughed on here at the time!