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Unsolicited calls concerning your computer |
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#676 |
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Forum Member
Join Date: May 2002
Location: GL51 0EX
Posts: 14,085
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Quote:
If you never installed Teamviewer then they can't have got control of your machine.
I'm not trying to be a pedant here, It really depends on what emails means by installed. If they mean they didn't even click on it - great nothing to worry about. But if they they clicked on it and it just ran i.e. they didn't see the typical installation process after clicking on it, accepting a licence agreement, okay to install etc type messages then that is a different thing Emails really the key is the user id and password it generates when run - if you didn't read those numbers out from a teamviewer screen to the guy on the phone, then he could do nothing |
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#677 |
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Forum Member
Join Date: Nov 2007
Location: northwest
Posts: 9,566
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Quote:
Just had one of these calls, I let him go all through his script, and pretended to be trying what he suggested, he got quite irate, then hung up when i aksed him why Microsoft were calling me about an Apple Mac.
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#678 |
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Forum Member
Join Date: Jan 2005
Location: Newbury
Posts: 6,746
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At least you won't get taken in by something similar next time. And never click on a link in an email, or open an attachment, even if it looks as though it comes from someone you know! But I am sure you must know that by now.
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#679 |
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Forum Member
Join Date: Nov 2007
Location: northwest
Posts: 9,566
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Quote:
Need to be a bit careful terminology wise however. Teamviewer quicksupport is just an executable you download and run - it doesn't get installed like the main teamviewer package does. It's designed for one off support
I'm not trying to be a pedant here, It really depends on what emails means by installed. If they mean they didn't even click on it - great nothing to worry about. But if they they clicked on it and it just ran i.e. they didn't see the typical installation process after clicking on it, accepting a licence agreement, okay to install etc type messages then that is a different thing Emails really the key is the user id and password it generates when run - if you didn't read those numbers out from a teamviewer screen to the guy on the phone, then he could do nothing |
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#680 |
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Forum Member
Join Date: Nov 2007
Location: northwest
Posts: 9,566
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Quote:
At least you won't get taken in by something similar next time. And never click on a link in an email, or open an attachment, even if it looks as though it comes from someone you know! But I am sure you must know that by now.
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#681 |
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Forum Member
Join Date: Dec 2002
Location: East London
Posts: 3,084
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Quote:
Need to be a bit careful terminology wise however. Teamviewer quicksupport is just an executable you download and run - it doesn't get installed like the main teamviewer package does. It's designed for one off support
I'm not trying to be a pedant here, It really depends on what emails means by installed. If they mean they didn't even click on it - great nothing to worry about. But if they they clicked on it and it just ran i.e. they didn't see the typical installation process after clicking on it, accepting a licence agreement, okay to install etc type messages then that is a different thing Emails really the key is the user id and password it generates when run - if you didn't read those numbers out from a teamviewer screen to the guy on the phone, then he could do nothing It generates 2 codes. One is called "your ID". It consists of 3 blocks of 3 numbers 123 456 789. The other is a password of 4 numbers. emails...Just to be absolutely clear, did you give those numbers to the man on the phone? |
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#682 |
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Forum Member
Join Date: May 2010
Posts: 3,087
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Quote:
But there's a danger shirley that the perp may decide to get even for having blasted eardrums by calling you at 3am once in a while and hanging up....
. (you mean surely)With regards to the perp ringing you, that is hardly likely as all the cold calls are automated and numbers are randomly dialled by the computer. |
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#683 |
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Forum Member
Join Date: Nov 2007
Location: northwest
Posts: 9,566
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Quote:
Exactly. I used Team Viewer for the first time a few months ago. I didn't intend to use it again so did the one off "join remote control session" which doesn't install anything to your pc if you chose to run it in IE.
It generates 2 codes. One is called "your ID". It consists of 3 blocks of 3 numbers 123 456 789. The other is a password of 4 numbers. emails...Just to be absolutely clear, did you give those numbers to the man on the phone? |
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#684 |
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Forum Member
Join Date: Apr 2005
Location: Crawley, West Sussex
Posts: 9,295
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Quote:
no what happened is they must have had the info already ,as they asked my to comfirm it. but i'll just add that my wife today ,reportedly said they called up again ,only now she hung up within secs of the call. so somehow they have our landline number,very worrying.
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#685 |
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Forum Member
Join Date: Nov 2007
Location: northwest
Posts: 9,566
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[quote=albertd;83639800]There may be no connection between the calls. There are so many of these calls that these may have come from two totally different scammers. oh right ,well least we got a head start ,with knowledge.
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#686 |
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Forum Member
Join Date: Apr 2005
Location: Crawley, West Sussex
Posts: 9,295
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Quote:
oh right ,well least we got a head start ,with knowledge.
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#687 |
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Forum Member
Join Date: May 2002
Location: GL51 0EX
Posts: 14,085
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Quote:
no what happened is they must have had the info already ,as they asked my to comfirm it...
Oh and the calls do tend to come in spates. Crappy autodiallers I think. I've had six in a weekend once, then nothing for months. I had another who called be at 10:00 am every Friday for a month. |
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#688 |
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Forum Member
Join Date: Nov 2007
Location: northwest
Posts: 9,566
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Quote:
Part of the typical con involves making you think they know your information but what they are actually asking you to confirm would be exactly the same on anyone's PC. The idea is to convince you that they must be working for microsoft to be able to know this
Oh and the calls do tend to come in spates. Crappy autodiallers I think. I've had six in a weekend once, then nothing for months. I had another who called be at 10:00 am every Friday for a month. |
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#689 |
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Forum Member
Join Date: Sep 2003
Location: Sandy Heath, Beds. UK
Posts: 10,374
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I had a call the other day from some woman claiming to be my mother. I gave her a real mouthful. That really showed.... oh dear.
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#690 |
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Forum Member
Join Date: May 2005
Posts: 7,975
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Quote:
I had a call the other day from some woman claiming to be my mother. I gave her a real mouthful. That really showed.... oh dear.
I don't get the Microsoft ones any more but they have been replaced by ''its about your accident'' is their first line. I got one 2 days ago and could hardly hear her but she was in a call centre lots of others talking in the background. |
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#691 |
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Forum Member
Join Date: Nov 2007
Location: northwest
Posts: 9,566
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Quote:
That's a goodun, what was she selling, home DNA tests ?
I don't get the Microsoft ones any more but they have been replaced by ''its about your accident'' is their first line. I got one 2 days ago and could hardly hear her but she was in a call centre lots of others talking in the background. |
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#692 |
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Forum Member
Join Date: Sep 2008
Location: At college, in L.A.'s office
Posts: 54,213
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I think I got one of these calls not long ago. The 'phone rang and I didn't answer it as I was doing something else, but the number showed up on my caller ID as something beginning with 00151. Google wasn't a lot of help so I'm suspicious. It may well have been the Microsoft scam or even some other scam.
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#693 |
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Forum Member
Join Date: Oct 2012
Location: Planet Alan
Posts: 1,632
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We've adopted a policy of never answering any calls where we don't recognise the number. That includes, "Unavailable", "International" and "Withheld".
The reasoning is simple: if it's genuine and it is important they will leave a message on the answer-phone. If no message, it could not have been important. Strangely, in the last few weeks the number of such calls has dropped to almost nil. Result? Time will tell. |
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#694 |
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Forum Member
Join Date: Oct 2009
Posts: 3,296
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I don't normally answer any calls that don't display a number but!, I have had to have an operation recently and so have been getting the odd call from hospital or doctors and they don't display their numbers so I have been answering all calls of late!....... just in case!..... and what I have found is that the calls have really stept up and I can get up to 3 or 4 calls a day.. one even woke me up at 8.20 one morning....and they call as late as 9pm at night!.....
They are not all scam calls there are some selling calls as well and one of them I got I said to the operator.. 'how did you get my number' ?..... and she said 'oh it just came up'.....that got me thinking!, are they all on a joined database that if you dare answer your phone it goes around to all and sundry saying... 'this phone was answered, quick you try it'!..... lol...... |
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#695 |
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Forum Member
Join Date: Jul 2007
Location: AFANDOU, Rhodes Greece
Posts: 2,973
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Some years ago my wife worked for Anglian Windows cold calling people.
Its was known that lists of phone numbers do circulate between various call centres. |
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#696 |
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Forum Member
Join Date: Mar 2012
Posts: 6,365
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I had a phone line put in at the new house and was assigned the number of a local elderly couple who had given up their phone. Wouldn't be surprised if it was on account of the cold calls. Never experienced anything like it! A lot of the callers asked for this couple by name.
Have cut calls down to almost zero by only answering when I am certain it's legit and dialling 1471 afterwards to check. It's cost me money ringing back legit callers, but worth it imo. Btw I got a spike in calls when I registered with British Gas for free loft insulation. Then I read the small print - these free offers come with bells and whistles. Of course it could be coincidence (apart from mostly being energy/boiler related ). If any boiler bods are listening, I don't need a replacement boiler, I need a boiler full stop. And could you give me an actual water tank while you are at it? Thank you.
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#697 |
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Forum Member
Join Date: Nov 2002
Posts: 76,804
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The Indian branch of 'BT Technical Dept' is driving me crazy........I must be getting 3 calls a day.........
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#698 |
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Forum Member
Join Date: Dec 2004
Location: County Durham
Posts: 78,612
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Quote:
The Indian branch of 'BT Technical Dept' is driving me crazy........I must be getting 3 calls a day.........
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