Anyone been clobbered by having a Type A HH5 and being connected to a Huawei cab with G.INP enabled?

I'm quite lucky for now as im connected to an ECI cab but it does seem like the problem is rarther annoying if you are caught up in it as BT dont seem to acknowledge there is a problem.

More Info:

https://community.bt.com/t5/BT-Infin...c/td-p/1465234

http://www.ispreview.co.uk/index.php...broadband.html

http://forum.kitz.co.uk/index.php/topic,15283.0.html

The Homehub 5 (Type A and Type B) should be compatible, unless I am mistaken a firmware update was sent out to those devices a few month ago.

The Home Hub 5 Type A isn't compatible hence the original post and relevant links.

BT was testing a firmware for both variants a few months back, I have both and they work with G.INP. ECI cabinets and modems are those that have been suffering most with it. I think I am connected to a Huawei cabinet, as I have had no issues.

The components inside both HH5 are compatible with G.INP, a software update is needed to recognise the instruction.

You must just be very lucky because many others are having problems, can you pick me 6 lotto numbers?

You can confirm your cab HERE

The latest deployed HH5 Type A firmware (4.7.5.1.83.8.204) does not appear to be G.INP compatible.


SOURCE

It depends what you class as "lucky" . BT might not be implementating G.INP on ECI cabs for a while. ( if at all ? ) until the Huawei/ECI issue is sorted ( or not ) .
They're trying to blame contractors for not issuing modems matched to the cabs ( only supplying ECI ) even though people have reported BTO engineers have been doing the same thing.
Probably because before G.INP it didn't matter which modem you had.
Some "in the know" connected to Huawei cabs have asked and received Huawei modems when their FTTC product has been installed. ( rather than the default ECI unit )

The point is the vast majority of FTTC users will be pleased with their faster than ADSL speeds.
They won't notice their speed has dropped 8-10 Mbit,latency has increased and won't care.
Those who notice the change and want a solution will have to fork out for replacement kit from the compatible list on the Kitz forum you've linked.

It's a real can of worms.

The original post is about ECI modems (HH5 Type A for instance) running on Huawei cabs, any other combination and it is working fine, this isn't being lucky.

Even Aye Up who seems to think that because his works there isn't a problem only thinks he connected to a Huawei cab, he's not even been bothered to go check before saying everything is fine.

Like you say the majority of people wont notice a difference, many like me wouldn't notice the drop simple because the drop wouldn't take it to below the maximum speed anyway, even less would notice the increased latency. However is this a reason not to tell everyone that their service may be effected by a problem?

I had an ECI modem and a HH3, installed a few years ago by a contractor. I am connected to a Huawei cabinet. Earlier this year my speeds went from 71/20 with a 18ms ping to 59/12 with a 30ms ping. I purchased a Hauwei modem from ebay and everything is fine now.

Sadly I am not Mystic Meg, I stopped doing that drag act many moons ago (geddit? oh come on!!!)

BT has been trialling several firmwares for their most recent HH5 (Type A/B), these have been going since about september last year, I believe the software has already been pushed to those on HH5 Type B (like me), Type A was tested around the same time (admittedly I wasn't in a position to trial G.INP anyway). Forgive I may have been a bit too footloose and fancy free, both HH5 variants are compatible with G.INP (and Vectoring eventually), some of those Type A variety needs new firmware.

I should add that ECI modems can support G.INP but there is some fudge that needs to be done in which then forces the modem to download new firmware. This is on Huawei cabinets admittedly. Its just the ECI modem and cabinet setup has has a few issues (well documented here, plusnet and bt). So I don't doubt for a second your experience relative to this, I wasn't trying to dismiss your points for that I apologise. I amjust trying to make the point that both HH5 are compatible (dave for needed a firmware update)


BT has paused the rollout to ECI based setups, original time frame was to be completed by June, now this will slip. I wonder how BT will get round this, will send out new modems to consumers or should the supplier pick up the bill? when companies like Sky give you a shitty router only operating to the bare minimum (I don't think their hub accepts G.INP or Vectoring) lots of people will stuggle installing updated hardware.


Its a Huawei cabinet....so not sure what your point is?

I havent said there isnt a problem with those on mixed Huawei/ECI setups, I am only going by my own experience. I am well aware those on Huawei cabinet and ECI modem setup are suffering poor throughput and latency, do to the ECI not being immediately able to recognise G.INP. Its flooding the forums at Plusnet, BT, Sky, TalkTalk, even EE.

As I'm sure you know this isn't something that can be fixed overnight. I don't know what each ISP will do, clearly the current approach is crackers and not working.

My point.

Because I used the word "think" ?

FFS I looked the other day, skipped a long like a fairy, but there we are.

Just ease off with the sly digs will you, its uneeded and unnecessary.

Don't be silly, if someone said to you "i think" you would assume they did not know the facts for certain.

As for "sly digs" i think you should chill your beans and get over yourself. When I have referred to you when not talking directly to you i have done so by your username and what i have said has been based on what i have posted. Nothing sly about any of it.

This thread was created with the intention of helping people that may have noticed a problem with their service but they do not know why, all you have done is try to disprove it despite plenty of proof to the contrary.

OpenReach have been briefing ISP's about G.inp issues
http://www.ispreview.co.uk/index.php...np-issues.html

Brian

Good link

I flashed my old HG612 with the G.INP compatible firmware yesterday in readiness to put back on until a firmware fix is ready for the HH5

I'm using a HH5a with the stated firmware version and am connected to a Huawei cabinet and haven't suffered any latency or speed problems. Presumably the cabinet has G.inp installed?

Is there something that can be obtained from the HH5 that shows that G.inp is implemented?

If your line is in fine fettle you might not have had it applied, it is an error correction solution after all.

Looks like BTO have started small trials with a different DLM profile for ECI modems on Huawei cabs, its a bit of a botch with what people are saying but if it works and all that.

News article on the trial here.
http://www.ispreview.co.uk/index.php...-problems.html

Brian

I think it is just going to be easier to buy a modem that uses a Broadcom chipset than settle for a botch.

Unless BT were to go around and give everyone a Huawei modem, they still have to do something.

And it remains to be seen as to whether it's a botch - but it is certainly yet another reason to go on the "why on earth did BT go for crappy FTTC" pile. FTTP would have none of this and we wouldn't be needing to play with vectoring or INP to try to get speeds anywhere near what the 21st century demands.

The trouble is its not just BT, it is every ISP that has supplied any router with an ECI modem in it or even just the ECI modem its self when BTO were doing the installs and the ISPs were posting routers out.

As for it being a botch i think we can say it is, just turning it off so it doesn't cause problems and leaving it to the DLM so sort out cant be seen as anything else really can it?

BTO must rue the day they went with ECI cabs, the must make up nearly half the network, they dont seem to work with G.INP and they all need heatpads installing because they let too much moisture in and everything corrodes.

Strictly speaking it's not an "ECI modem", it's the chip inside, so Broadcom (e.g. Huawei) and Lantiq (e.g. ECI)

But yes, you are right - although don't all of the ISP supplied VDSL routers include ethernet WAN ports in case the user has FTTP or in case the Openreach modem is used? So handing out Huawei modems is a potential solution, but as it would cost money, BT isn't about to do that.

ECI does seem to be letting the side down a bit, with the rumours that they won't actually support vectoring (and others saying it does if BT has bought the right version) while Huawei's kit seems to do it all effortlessly. At least Huawei seems to make up most of the cabinets in service

And to think that BT originally matched modem to cabinet (and chipset to chipset) because it was believed that they'd get better compatibility that way

Given the entire world uses ECI and Huawei to make things easier you're being a bit pedantic with the naming but i take your point Moox.

BT have never strictly matched modems to cabs, ive been on FTTC for 4 years and was supplied with a HG 612 and i am on an ECI cab and 2 of my mates have ECI modems on Huawei cabs, its a right mess.

If BTO handed out HG612 to everyone it would be great but the trouble is when people are having issues the speeds are still falling in to the "everything is good" band that the ISPs like to use so they don't see any problem. So your ping is higher and your speeds have dropped by 15Mbit? But your still getting 60Mbit and that is within the limits of your line etc.

From the BT forums