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BT YouView Help Pls


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Old 01-05-2015, 22:45
Milly-the-dog
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No idea if this is in the right area but can someone pls tell me how to un-sync my New BT YouView remote from my tv. its driving me nuts going round and round bt forums trying to find the answer.
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Old 01-05-2015, 23:54
chrisjr
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It might help if you told us exactly what you mean? What is it that the remote is doing that makes you think it is synched to the TV and what exactly do you mean by synched to the TV in the first place?

The remote may well be able to be programmed to control the TV. If this is the case then simply follow the guide to set a different code that does not control the telly. Or it could be as simple as there being a button on the remote to switch between controlling the YouView box or the TV.
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Old 02-05-2015, 01:03
Milly-the-dog
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It might help if you told us exactly what you mean? What is it that the remote is doing that makes you think it is synched to the TV and what exactly do you mean by synched to the TV in the first place?

The remote may well be able to be programmed to control the TV. If this is the case then simply follow the guide to set a different code that does not control the telly. Or it could be as simple as there being a button on the remote to switch between controlling the YouView box or the TV.

Hi, chrisjr. thanks for you reply.
I have managed to fix the mis-undersatnding thanks to a DS memeber on the General Forum, I also posted there for a fast response...
Besides, (as you've asked)
The problem was... after I had synced the BT Youview remote to my TV most controls worked fine, On/Off, channel select etc...
Except the volume control would only adjust the TV volume and not the sound bar?Also when switching from an SD - HD channel (Eg, Dave to 4hd) via the Youview remote the TV would automatically bring up the "source input menu" list on the TV

The way too re-set or un-sync the new BT Youview remotes is: With Thanks by.....

exlordlucan
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You could try to synch it again but enter a different code, it might cancel the old one out.

Some remotes have a button which shows an arrow facing up with AD next to it, you need to hold that down while pressing DELETE SUB and BT PLAYER buttons at the same time until the blue light flashes three times.
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