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Switching to BT from Sky
clarky323
05-05-2015
hi guys, I'm in two minds about this. I've done a speedtest on http://www.broadbandspeedchecker.co.uk/?&again and it says my current download speed is 2.52mb/s. I've checked for my area on BT website and says I can get between 32mb-40mb.

We use a lot of different devices in our house (Desktop PC, Laptop, iPad, Phones, PS4 etc) and we don't get the best speeds I don't think. We don't download any films or anything so I'm not too bothered about the download speeds I just want faster and more reliable browsing (sometimes browsing can be very slow if many devices being used at the same time, Also my PS4 which lags really badly sometimes when I'm online).

We have Sky with everything and I thought this could be a good idea because we currently pay extra for BT Sport but I've realized this comes free if you have BT Broadband so I wouldn't mind paying a bit extra for BT Broadband (than we do on Sky) as I'd be saving some money anyway. I'm only interested in switching Broadband so I'm not sure whether its worth it.

What I want mainly is better browsing speeds, PS4 to run smootly when playing online, regardless of whether anyone in house is using wifi too. As I say I don't mind paying a bit more for BT Broadband as I'll get BT Sport for free. Any help/opinions please?

thanks.
chrisjr
05-05-2015
That sounds like BT Infinity (fibre broadband) at those sorts of speeds (40Mb is the lower speed Infinity product with 80Mb as the top of the range version).

If you went for ADSL then you might not see a massive difference in speed. Might be worth beating up Sky to see what they would offer on fibre to compare to BT.

Also was that speed test done with a cabled connection to the router or via WiFi? If you get a very poor WiFi signal then that could give a false reading. You really need to plug the computer into the router directly via cable and make sure WiFi is turned off to get a decent indication of your line speed. Also do it at different times of day as the speed can sometimes vary during the day.
clarky323
05-05-2015
I did it on my desktop PC which is indeed wired to my router.
victorslot
05-05-2015
As chrisjr has said the difference in the speeds you quote will be for ADSL (normal broadband) and VDSL (infinity fibre optic broadband).

Also those speeds will be the download speeds at your router. if you are using your devices via wifi then these won't be the speeds and wifi quality can vary from router to router and room to room. Your problem may just be that your router is not able to supply all your devices adequately or its signal may not be strong enough to cope with your environment.

Before you jump compare like for like, do Sky offer a fibre service at your location? If so compare that with BT's offers. There are other suppliers out there too so to get the best deal for you a little research is a good idea.

I am with BT and have recently upgraded from an ADSL package to a VDSL Infinity 1 package as I watch BT sport and Netflix a fair bit and have several other devices using wifi too. So far it has been brilliant with a steady 39Mbps download speed which in turn has given me plenty of bandwidth and speed for wifi too.
clarky323
05-05-2015
Originally Posted by victorslot:
“As chrisjr has said the difference in the speeds you quote will be for ADSL (normal broadband) and VDSL (infinity fibre optic broadband).

Also those speeds will be the download speeds at your router. if you are using your devices via wifi then these won't be the speeds and wifi quality can vary from router to router and room to room. Your problem may just be that your router is not able to supply all your devices adequately or its signal may not be strong enough to cope with your environment.

Before you jump compare like for like, do Sky offer a fibre service at your location? If so compare that with BT's offers. There are other suppliers out there too so to get the best deal for you a little research is a good idea.

I am with BT and have recently upgraded from an ADSL package to a VDSL Infinity 1 package as I watch BT sport and Netflix a fair bit and have several other devices using wifi too. So far it has been brilliant with a steady 39Mbps download speed which in turn has given me plenty of bandwidth and speed for wifi too.”

yeah but as I said regarding BT Sport, either BT Broadband so I get BT Sport free or stick with Sky (as I get discounts on broadband because I have everything with them).

So in short I'm not really looking at other offers.
Jimbo806
05-05-2015
Your choice seems to be ADSL or VDSL, whoever you go with the speeds will be similar and you can usually choose ADSL or VDSL of any of the providers as long as fibre broadband is available where you live. If you are choosing either BT or SKY with your focus on speed then either provider will be on the same network to your door and be similar speeds.
Aye Up
05-05-2015
I don't think posters are understanding what you are getting at. I have been with both providers for Fibre, they are good. Assuming you are connected to an enabled cabinet, out of the two its difficult, if you want to save money then Sky are running an offer for half price fibre, which is upto 40Mb, theres a chance they can do a discount on your line rental as well. BT are more expensive but their Infinity 2 package is 4 quid cheaper, additonally you also get the BT Sport and currently I think free BT TV service?

One thing to bare in mind, the router Sky supplies is a piece of shit, they supply something that isn't even fit for Fibre. I think its SR02, doesn't have gigabit Lan ports, wireless is an aging N standard. BT supplies one of the best routers on the market, google Home Hub 5 (Type B) to get an idea. Basically its Wireless AC, Gigabit LAN, integrated modem, smart wifi, its a really simple but effective setup. If you didn't like that then you could install your own router, with Sky using a non standard authentication using third party routers is a pain in the arse.

I edge towards BT but sadly they need you to bring your landline as well. I think in this instance getting a deal from Sky will be better for you, as it will involve less hassle to change over. Go through to retentions tell them you have seen a deal on BT and go from there.

I should add beyond those features mentioned BT and Sky's fibre service run over the same infrastructure from your home to the exchange. Sky doesn't control fibre the way they do your current broadband. In short you should get the same experience on both (or others).
PudpullerTM
07-05-2015
Originally Posted by victorslot:
“As chrisjr has said the difference in the speeds you quote will be for ADSL (normal broadband) and VDSL (infinity fibre optic broadband).

Also those speeds will be the download speeds at your router. if you are using your devices via wifi then these won't be the speeds and wifi quality can vary from router to router and room to room. Your problem may just be that your router is not able to supply all your devices adequately or its signal may not be strong enough to cope with your environment.

Before you jump compare like for like, do Sky offer a fibre service at your location? If so compare that with BT's offers. There are other suppliers out there too so to get the best deal for you a little research is a good idea.

I am with BT and have recently upgraded from an ADSL package to a VDSL Infinity 1 package as I watch BT sport and Netflix a fair bit and have several other devices using wifi too. So far it has been brilliant with a steady 39Mbps download speed which in turn has given me plenty of bandwidth and speed for wifi too.”

and how much do you pay for this privilege with BT
PudpullerTM
07-05-2015
Originally Posted by Aye Up:
“I don't think posters are understanding what you are getting at. I have been with both providers for Fibre, they are good. Assuming you are connected to an enabled cabinet, out of the two its difficult, if you want to save money then Sky are running an offer for half price fibre, which is upto 40Mb, theres a chance they can do a discount on your line rental as well. BT are more expensive but their Infinity 2 package is 4 quid cheaper, additonally you also get the BT Sport and currently I think free BT TV service?

One thing to bare in mind, the router Sky supplies is a piece of shit, they supply something that isn't even fit for Fibre. I think its SR02, doesn't have gigabit Lan ports, wireless is an aging N standard. BT supplies one of the best routers on the market, google Home Hub 5 (Type B) to get an idea. Basically its Wireless AC, Gigabit LAN, integrated modem, smart wifi, its a really simple but effective setup. If you didn't like that then you could install your own router, with Sky using a non standard authentication using third party routers is a pain in the arse.

I edge towards BT but sadly they need you to bring your landline as well. I think in this instance getting a deal from Sky will be better for you, as it will involve less hassle to change over. Go through to retentions tell them you have seen a deal on BT and go from there.

I should add beyond those features mentioned BT and Sky's fibre service run over the same infrastructure from your home to the exchange. Sky doesn't control fibre the way they do your current broadband. In short you should get the same experience on both (or others).”

how can an 100 Meg router not be suitable for 78 meg fibre. making that quote is purely wrong and talking about gigabit lan not many people would have this installed in their pcs or tablets or the cabling or windows to properly support it so quoting I got gigabit switch doesnt really matter to most people and they are not going to pay 15£ extra for it
PudpullerTM
07-05-2015
Originally Posted by Aye Up:
“I don't think posters are understanding what you are getting at. I have been with both providers for Fibre, they are good. Assuming you are connected to an enabled cabinet, out of the two its difficult, if you want to save money then Sky are running an offer for half price fibre, which is upto 40Mb, theres a chance they can do a discount on your line rental as well. BT are more expensive but their Infinity 2 package is 4 quid cheaper, additonally you also get the BT Sport and currently I think free BT TV service?

One thing to bare in mind, the router Sky supplies is a piece of shit, they supply something that isn't even fit for Fibre. I think its SR02, doesn't have gigabit Lan ports, wireless is an aging N standard. BT supplies one of the best routers on the market, google Home Hub 5 (Type B) to get an idea. Basically its Wireless AC, Gigabit LAN, integrated modem, smart wifi, its a really simple but effective setup. If you didn't like that then you could install your own router, with Sky using a non standard authentication using third party routers is a pain in the arse.

I edge towards BT but sadly they need you to bring your landline as well. I think in this instance getting a deal from Sky will be better for you, as it will involve less hassle to change over. Go through to retentions tell them you have seen a deal on BT and go from there.

I should add beyond those features mentioned BT and Sky's fibre service run over the same infrastructure from your home to the exchange. Sky doesn't control fibre the way they do your current broadband. In short you should get the same experience on both (or others).”

Originally Posted by PudpullerTM:
“how can an 100 Meg router not be suitable for 78 meg fibre. making that quote is purely wrong and talking about gigabit lan not many people would have this installed in their pcs or tablets or the cabling or windows to properly support it so quoting I got gigabit switch doesnt really matter to most people and they are not going to pay 15£ extra for it”

as you hinted but didnt want to say BT openreach supply ALL fibre if BT fiddle with connections to make BT retail one better than other providers can only be proven with each connection but if it is ANY different under BT retail they are
PudpullerTM
07-05-2015
Originally Posted by Aye Up:
“
I should add beyond those features mentioned BT and Sky's fibre service run over the same infrastructure from your home to the exchange. Sky doesn't control fibre the way they do your current broadband. In short you should get the same experience on both (or others).”

as you hinted but didnt want to say BT openreach supply ALL fibre if BT fiddle with connections to make BT retail one better than other providers can only be proven with each connection but if it is ANY different under BT retail they are
victorslot
07-05-2015
Originally Posted by PudpullerTM:
“and how much do you pay for this privilege with BT”

For infinity 1 unlimited, anytime calls, BT TV Essential with Sport and Netflix with the latest Youview box less than £50.
PudpullerTM
08-05-2015
Originally Posted by victorslot:
“For infinity 1 unlimited, anytime calls, BT TV Essential with Sport and Netflix with the latest Youview box less than £50.”

with the deal only i get but infinity 2 it costs me 33£
d'@ve
08-05-2015
Originally Posted by PudpullerTM:
“as you hinted but didnt want to say BT openreach supply ALL fibre if BT fiddle with connections to make BT retail one better than other providers can only be proven with each connection but if it is ANY different under BT retail they are”

Don't be daft, the other providers and OFCOM would be all over them like a rash. Speed differences to the same premises would be caused by installation, equipment or backhaul differences, not some dark and illicit conspiracy.

As an aside, is there a reason why, unusually, you add the pound sign after the number e.g. 33£ ? If so, how would you write, say, £33.75? Just wondering!
PudpullerTM
09-05-2015
Originally Posted by d'@ve:
“Don't be daft, the other providers and OFCOM would be all over them like a rash. Speed differences to the same premises would be caused by installation, equipment or backhaul differences, not some dark and illicit conspiracy.

As an aside, is there a reason why, unusually, you add the pound sign after the number e.g. 33£ ? If so, how would you write, say, £33.75? Just wondering! ”

ofcom would need to 1 get complaints telling them lines from 1 provider is not the same as another and lots of them
and then would have the task of trying to prove it
but it was extremely funny that twice my very stable bt bb went off and problems after moving providers and only after them saying there was nothing wrong I supplied evidence of tampering and miraculously it got fixed no one would admit there had ever been a fault but my internet jumped 20 meg to what it had been previously

and regards the £ i wasnt aware i usually put it at the end think it was just keyboard fault so rather than delete and re type just added to end
Icaraa
09-05-2015
Originally Posted by PudpullerTM:
“and how much do you pay for this privilege with BT”

The wifi on the Sky router is rubbish though so it's worth it.
moox
09-05-2015
Originally Posted by PudpullerTM:
“as you hinted but didnt want to say BT openreach supply ALL fibre if BT fiddle with connections to make BT retail one better than other providers can only be proven with each connection but if it is ANY different under BT retail they are”

Except that so far no one has found any proof of BT fiddling with things to make BT retail/Plusnet "better" than anyone else. If they were doing that'd be very serious and Ofcom would not be too happy about it.

If they wanted to spend money on making BT retail good, they'd do well to spend some money on customer service. I'm having to deal with them on behalf of someone else, and it's making me think that the extra I spend to be with a top-tier ISP is worth every penny
The Sack
10-05-2015
Originally Posted by PudpullerTM:
“how can an 100 Meg router not be suitable for 78 meg fibre.”

72Mbit 2.4GHz n only, you're lucky to get 25Mbit, it's kack of the highest order.
PudpullerTM
10-05-2015
Originally Posted by The Sack:
“72Mbit 2.4GHz n only, you're lucky to get 25Mbit, it's kack of the highest order.”

thats wifi not the wan side
it was quoted as no good for fibre .... the modem is good for fibre

nothing to do with the wifi
garbageguy
15-05-2015
Dont forget if you switch to try to go through a cashback site like quidco or topcashback, I switched from sky to BT and was promised £140 cash back, but BT didnt honour it, you may get lucky, oh and pay line rental 12 months in advance for better savings
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