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Help please with broken Nexus 7 (2013)


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Old 09-05-2015, 21:17
Swiftly Does It
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Join Date: Mar 2001
Posts: 332

Hi,

My daughter was happily playing a game this afternoon when the Nexus just hung.

Had no option than to long press the power button to power it off.

Problem is that it will now not turn back on.

When we press the power button it just shows the Google white logo on the screen and just stays like this (left it for more than 20 mins)

If we press power and vol down it brings up the startup options and we can then select recovery mode but it just shows the Google logo again.

We have let the battery drain and fully charged again but it still does the same.

It is out of warranty by 8 months so cant send back.

It is a stock Nexus (not rooted) and was running lollipop.

Any help greatly accepted.

Many thanks for your time in advance.
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Old 12-05-2015, 00:37
Freeview_Viewer
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Join Date: May 2006
Posts: 1,163
Only thing you can do is Google you devices firmware, download it and then put your device into download / boot loader mode and flash it.
Process to do this varies so google for step by step guide
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