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Old 11-05-2015, 14:47
The Sack
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BT are telling me if i cancel my BT TV package my YouView box will lose all functions unless i pay £2 a month, its this correct?
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Old 11-05-2015, 14:56
The Sack
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I posted that while i was actually on the phone to them and was told the £2 was actually a special offer and it normally £5 to retain the standard YouView box function.

I think they must be confused or something.

https://community.bt.com/t5/YouView-...o/td-p/1396849
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Old 11-05-2015, 19:26
d'@ve
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BT are telling me if i cancel my BT TV package my YouView box will lose all functions unless i pay £2 a month, its this correct?
No. It's £0 a month and no contract (unlike Sky boxes). It loses all BT functions though, obviously.
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Old 12-05-2015, 09:24
The Sack
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I did say to the lady it isn't like Sky (when she brought it up), i said it is a retail box with a BT sticker on it but she was adamant it is going to pack in, no pause, rewind, series link and no catch up were her words.
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Old 12-05-2015, 16:47
syko29793
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From BT website.

1. Will my YouView or BT Vision+ box from BT work if I decide to leave BT?

Yes, Freeview channels will still work on these boxes but any Extra TV channels you signed up to from BT will stop working. You won’t be able to watch any On Demand programmes from BT, but on a YouView box you’ll be able to watch programmes from any of the other On Demand players. Do bear in mind though that if you no longer have a BT TV subscription, anything you watch on your YouView box may count towards your Broadband Usage Limit.

2. Will trick play (fast forward, rewind and Pause) and Record still work on my box after cancelling TV subscription with BT?

Yes, these functions on your box will still work as expected. Cancelling your subscription will not affect these functions.

3. Will I lose all my recordings if I cancel my BT TV Subscription?

You will lose recordings for any of the Extra TV channels from BT. Recordings from Freeview will remain in place.


I think the above explains it all
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Old 13-05-2015, 01:52
d'@ve
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From BT website.

[skip blurb]

I think the above explains it all
So does my post #3, in 10% of the words!
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Old 13-05-2015, 09:52
The Sack
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I did say to her you are wrong cancel it all but my worry is if people are falling for it then it is easy money for BT.
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