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Iphone 5S with previous iCloud account |
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#1 |
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Forum Member
Join Date: May 2015
Posts: 4
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Iphone 5S with previous iCloud account
All,
I've recently bought an IPhone 5S from Fleabay and the phone is still linked to the previous owner's Icloud account. I don't know the ICloud account password. Oddly the seller is not replying to my emails which is beginning to make me suspicious about the phone. Does anyone know of a method to remove the previous Icloud details or have I been sold a lemon? Thanks guys, Mike |
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#2 |
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Forum Member
Join Date: Apr 2011
Location: Totnes, Devon
Posts: 6,693
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Go to Settings / General / Reset and select Reset all content and settings.
This will return the iPhone to it's factory state (and completely wipe it). Then you can set it up as your own. |
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#3 |
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Forum Member
Join Date: Apr 2005
Posts: 13,091
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Quote:
Go to Settings / General / Reset and select Reset all content and settings.
This will return the iPhone to it's factory state (and completely wipe it). Then you can set it up as your own. If you don't/can't disable iCloud before resetting the phone, it will still ask for the password on the first boot after being reset. EDIT: The above assumes that Find my iPhone is switched on. I think you need the iCloud ID and password to erase all content and settings anyway. |
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#4 |
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Forum Member
Join Date: Apr 2011
Location: Totnes, Devon
Posts: 6,693
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Bugger, yes, you got me there.
Absolutely correct. It will ask for the iCloud password on reset. Sorry, forgot that. Well, that rather throws a spanner in the works doesn't it. |
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#5 |
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Forum Member
Join Date: Mar 2003
Posts: 53,646
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Would it not be possible to manually re-flash it with the latest iOS then ?
If i remember correctly (which is unlikely ), you can download the IPSW file and go to iTunes and press the shift key + restore to choose the file from your hard drive.Surely that would allow you to set up and link a new icloud account ? |
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#6 |
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Forum Member
Join Date: Mar 2000
Location: This forum
Posts: 3,389
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Quote:
Would it not be possible to manually re-flash it with the latest iOS then ?
Its most likely a stolen phone :-/ |
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#7 |
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Forum Member
Join Date: Jul 2001
Posts: 2,644
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Put a claim in with paypal item not as described get your money back.
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#8 |
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Forum Member
Join Date: Nov 2009
Posts: 3,123
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You can't restore unless find my phone is switched off. You can't switch that off without the iCloud password.
There's no way around it. Apple themselves won't help. It's to prevent stolen phones being used. If the seller is ignoring you'd put in a PayPal claim as not as described asap and get your money back. |
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#9 |
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Forum Member
Join Date: Mar 2011
Location: Hertfordshire
Posts: 2,937
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Quote:
You can't restore unless find my phone is switched off. You can't switch that off without the iCloud password.
OP - as said - open an eBay dispute and return the phone to the seller. |
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#10 |
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Forum Member
Join Date: May 2015
Posts: 4
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Thanks guys, sounds like the phone's useless without the ICloud details then.
Back to Ebay then! |
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#11 |
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Forum Member
Join Date: Aug 2014
Location: United Kingdom
Posts: 2,876
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There are loads of these on eBay I've noticed. I suspect most of them are ones that people have found and that the previous owner has reported as lost/stolen.
Shameless plug but I've got a 5S for sale... |
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), you can download the IPSW file and go to iTunes and press the shift key + restore to choose the file from your hard drive.