O2 Network Down

plymouthbloke1974 · 25-05-2015, 23:11

Just been reading the O2 forum.... People going into meltdown because their signal has been off for a few hours.

Jeez.... Get a grip people...

engineermoore · 25-05-2015, 23:15

Quote:

Originally Posted by plymouthbloke1974

Just been reading the O2 forum.... People going into meltdown because their signal has been off for a few hours.

Jeez.... Get a grip people...

I can understand why some people would get annoyed. However, it annoys me when people get irritated because they can't facebook or whatever. For me, no issue, evening of a bank holiday isn't a big deal. I have been trying to text my friends to arrange a meet up but once I realised it wasn't working I just used my landline. I would be a little frustrated if it wasn't working by tomorrow though, thats when the real work starts and my phone becomes somewhat essential.

However, even then, It is unreasonable to expect anything to have 100% uptime and I fully accept and understand that this will happen from time to time.

Gigabit · 25-05-2015, 23:16

Still no issues here on Tesco. If O2 are having issues, shouldn't I be having issues too?

engineermoore · 25-05-2015, 23:18

Quote:

Originally Posted by Gigabit

Still no issues here on Tesco. If O2 are having issues, shouldn't I be having issues too?

I am on Tesco and have been having issues and the tesco mobile twitter account also states they are experiencing issues.

Thine Wonk · 25-05-2015, 23:22

Quote:

Originally Posted by Gigabit

Still no issues here on Tesco. If O2 are having issues, shouldn't I be having issues too?

It isn't affecting all customers, it is intermittent.

http://www.express.co.uk/news/uk/579...es-Sajid-Javid

http://www.telegraph.co.uk/news/shop...customers.html

http://www.bbc.co.uk/news/uk-32878936

clewsy · 25-05-2015, 23:26

I wonder if those who were affected last time this happened have not been this time round?

I know last time I was and my phone wasn't working for hours, yet this time all is fine. I wonder if there is a pattern to it?

wilt · 25-05-2015, 23:30

Quote:

Originally Posted by clewsy

I wonder if those who were affected last time this happened have not been this time round?

I know last time I was and my phone wasn't working for hours, yet this time all is fine. I wonder if there is a pattern to it?

Nope, got me both times.

clewsy · 26-05-2015, 08:55

Great to know o2 are going to be doing a full investigation to the root cause ...

...did they not say they would prevent this from happening again when it happened before?

plymouthbloke1974 · 26-05-2015, 09:00

With any network outage they will do a root cause analysis... Nothing new.

ihatemarmite · 26-05-2015, 20:50

no Tesco signal in my part of London all yesterday evening. It's fine today. They apologised and say they (O2) are investigating.
It was inconvenient and took me back to the old pre-mobile phone days

Thine Wonk · 26-05-2015, 21:22

Today you can't login to O2 or Giffgaff with all account data down on the websites and the communities down again.

Lummo · 26-05-2015, 21:45

Quote:

Originally Posted by Thine Wonk

Today you can't login to O2 or Giffgaff with all account data down on the websites and the communities down again.

I can log into my account on the O2 site

Thine Wonk · 26-05-2015, 21:48

Quote:

Originally Posted by Lummo

I can log into my account on the O2 site

They say it is intermittent, the giffgaff side has definitely been taken down again from a community and account perspective. O2 wasn't working earlier, but may be now.

Service Status
Main Website - Partly available
Buying goodybags and transactions - Not Available
Top Ups by shortcode - Available
Calls, texts and internet - Available
Community - Available
Log in - Not Available

Summary
The site has been moved onto the redundancy server temporarily while O2 perform some emergency maintenance.

Kris77 · 26-05-2015, 23:27

I lost my signal yesterday for a couple of hours, came back on about half nine, it's been fine today. Technology sometimes goes wrong, it's like your car breaking down. You don't want it to happen but sometimes it does. It's the people now screaming for compensation that make me laugh, nobody should be 100% reliant on mobile phones. Landlines still have a lot to be said for them IMO

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25-05-2015, 23:11	#51
plymouthbloke1974 Forum Member Join Date: Aug 2001 Location: Destination: Hard Brexit Posts: 6,368	Just been reading the O2 forum.... People going into meltdown because their signal has been off for a few hours. Jeez.... Get a grip people...

25-05-2015, 23:15	#52
engineermoore Forum Member Join Date: May 2015 Posts: 84	Quote: Originally Posted by plymouthbloke1974 Just been reading the O2 forum.... People going into meltdown because their signal has been off for a few hours. Jeez.... Get a grip people... I can understand why some people would get annoyed. However, it annoys me when people get irritated because they can't facebook or whatever. For me, no issue, evening of a bank holiday isn't a big deal. I have been trying to text my friends to arrange a meet up but once I realised it wasn't working I just used my landline. I would be a little frustrated if it wasn't working by tomorrow though, thats when the real work starts and my phone becomes somewhat essential. However, even then, It is unreasonable to expect anything to have 100% uptime and I fully accept and understand that this will happen from time to time.

25-05-2015, 23:16	#53
Gigabit Forum Member Join Date: Aug 2014 Location: United Kingdom Posts: 2,887	Still no issues here on Tesco. If O2 are having issues, shouldn't I be having issues too?

25-05-2015, 23:18	#54
engineermoore Forum Member Join Date: May 2015 Posts: 84	Quote: Originally Posted by Gigabit Still no issues here on Tesco. If O2 are having issues, shouldn't I be having issues too? I am on Tesco and have been having issues and the tesco mobile twitter account also states they are experiencing issues.

25-05-2015, 23:22	#55
Thine Wonk Forum Member Join Date: Mar 2009 Posts: 14,577	Quote: Originally Posted by Gigabit Still no issues here on Tesco. If O2 are having issues, shouldn't I be having issues too? It isn't affecting all customers, it is intermittent. http://www.express.co.uk/news/uk/579...es-Sajid-Javid http://www.telegraph.co.uk/news/shop...customers.html http://www.bbc.co.uk/news/uk-32878936

25-05-2015, 23:26	#56
clewsy Forum Member Join Date: Mar 2003 Location: Midlands Posts: 2,860	I wonder if those who were affected last time this happened have not been this time round? I know last time I was and my phone wasn't working for hours, yet this time all is fine. I wonder if there is a pattern to it?

25-05-2015, 23:30	#57
wilt Forum Member Join Date: Oct 2004 Location: Potterspury Posts: 930	Quote: Originally Posted by clewsy I wonder if those who were affected last time this happened have not been this time round? I know last time I was and my phone wasn't working for hours, yet this time all is fine. I wonder if there is a pattern to it? Nope, got me both times.

26-05-2015, 08:55	#58
clewsy Forum Member Join Date: Mar 2003 Location: Midlands Posts: 2,860	Great to know o2 are going to be doing a full investigation to the root cause ... ...did they not say they would prevent this from happening again when it happened before?

26-05-2015, 09:00	#59
plymouthbloke1974 Forum Member Join Date: Aug 2001 Location: Destination: Hard Brexit Posts: 6,368	With any network outage they will do a root cause analysis... Nothing new.

26-05-2015, 20:50	#60
ihatemarmite Forum Member Join Date: Jun 2006 Posts: 4,060	no Tesco signal in my part of London all yesterday evening. It's fine today. They apologised and say they (O2) are investigating. It was inconvenient and took me back to the old pre-mobile phone days

26-05-2015, 21:22	#61
Thine Wonk Forum Member Join Date: Mar 2009 Posts: 14,577	Today you can't login to O2 or Giffgaff with all account data down on the websites and the communities down again.

26-05-2015, 21:45	#62
Lummo Forum Member Join Date: Mar 2007 Posts: 6,737	Quote: Originally Posted by Thine Wonk Today you can't login to O2 or Giffgaff with all account data down on the websites and the communities down again. I can log into my account on the O2 site

26-05-2015, 21:48	#63
Thine Wonk Forum Member Join Date: Mar 2009 Posts: 14,577	Quote: Originally Posted by Lummo I can log into my account on the O2 site They say it is intermittent, the giffgaff side has definitely been taken down again from a community and account perspective. O2 wasn't working earlier, but may be now. Service Status Main Website - Partly available Buying goodybags and transactions - Not Available Top Ups by shortcode - Available Calls, texts and internet - Available Community - Available Log in - Not Available Summary The site has been moved onto the redundancy server temporarily while O2 perform some emergency maintenance.

26-05-2015, 23:27	#64
Kris77 Forum Member Join Date: Oct 2012 Location: Lancashire Posts: 92	I lost my signal yesterday for a couple of hours, came back on about half nine, it's been fine today. Technology sometimes goes wrong, it's like your car breaking down. You don't want it to happen but sometimes it does. It's the people now screaming for compensation that make me laugh, nobody should be 100% reliant on mobile phones. Landlines still have a lot to be said for them IMO

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