From a lot of experience working with people from all walks of life...

Surely that just makes angry people angrier and is no better than their behaviour. I find a calm response works better. They will usually calm down if you are calm. Even if you don't reach agreement you are more likely to reach calm agreement to disagree. It is not about climbing down BTW.

Sarah is good at getting Harriet to calm down.

My goal is not to cater to their bullshit but for them to realise how insignificant their bullshit is in the grand scheme of life. If she wants to develop angina shouting the odds over things that have nothing to do with her that her business and not my job to resolve. There's so much of life and views to take in if she realises that her views at the age of 22 is not the pinnacle of existence.

Nobody's view is the pinnacle of existence.

If I ever thought someone thought that I'd be keen to point that out.

But I doubt laughing in their face would work, especially if they were angry as well.

Didn't she say something to the effect of "if everyone was like me the world would be a better place"? Personally I don't believe in mollycoddling idiots especially obnoxious ones so they become my entertainment and I don't care if they don't have the common sense or humility to act like something resembling a mammal. I do viral blocking not reprogramming.

She clearly isn't the only person in the world who could be accused of a superiority complex. Nor of refusing to listen to another POV.....

My goal, since we are discussing different ones as being equally valid I assume, would be to offer an alternative view of the world - which does not require agreement, only acknowledgement - and with an angry person that would have to start by getting a word in. Which is where the nonconfrontational response comes in.

I repeat , it is not about appeasement.

It's all an act, remember what she said to Adjoa? The fake crying and "telling it how it is" (she don't actually she runs off like all losers) She honestly believes she's all things to all people...in her head anyway and after the "most popular" thing or whatever the **** she won, like Pauline and many behind her, fall in to the trap. Personally I think she is ****ing vile and probably bases herself on Lady Sovereign.

Personally I believe in tough love. Unless I don't love them and then I believe in tough shit. Really though the problem is that she refuses to acknowledge anybody's else's points and opts to shout over them and get emotional. In my mind the obligation is for her not to be angry not for me to calm her down. She's not a child and I'm not her daddy.

Once you get aggressive you cross a line and who knows what you meet on the other side. Ridiculing her is the nicest thing you can do without catering to her.

I can be as confrontational as the next guy and I don't back down. Her attitude is a massive barrier and you don't solve that by trying to work around it. But the main problem is that she's stone stupid and therefore you have no desire to hear what she's saying anyway. Why hop the turnstile to travel on a dustcart?

I know argumentative people. Tough street guys but good friends. But they also possess lucid points and the ability to understand alternative concepts. I love my 'debates' with them because I get to learn something and be wrong. Be better. This one though? Laughable.

Like I said, she appears entrenched, but she is not the only person around who is entrenched.

So I quite agree, horse to water and all that.....but I have a different way of handling the horse.

And not as its daddy either.