Nexus 4 crashes every time there's an update

ihatemarmite · 27-05-2015, 16:54

I gave my old nexus 4 to my OH who has a work phone so only needs a personal phone some of the time.
The phone has always crashed (black screen, unresponsive even though charged) when an OS update was ready to be installed, and fine after the installation. However it's now crashing when multiple apps need updating. That's on manual setting rather than auto update to save on battery life.

Time for a new phone, or any work around this one? It's on lollipop. thanks

finbaar · 27-05-2015, 17:24

Factory reset time think. i

clewsy · 27-05-2015, 18:30

I find clear the cache after update. Mind is doing one now actually.

The Sack · 28-05-2015, 09:21

Run Ccleaner if that doesnt help then factory reset.

You're not going to save any battery life by only doing updates manualy.

ihatemarmite · 28-05-2015, 13:50

excuse the stupid q. If I do a factory reset, do I then have to load all my apps or does logging into my gmail account do it automatically?

finbaar · 28-05-2015, 18:12

You will have to log back into your Google account. Then it should download your apps and settings (in theory that is). You will have to log back into stuff like Facebook and Twitter. Make sure you have your contacts and photos syncing to the Google servers before the reset and you wont lose anything.

Avoid ccleaner. It is a absolute piece of utter shite.

The Sack · 29-05-2015, 09:09

Quote:

Originally Posted by ihatemarmite

excuse the stupid q. If I do a factory reset, do I then have to load all my apps or does logging into my gmail account do it automatically?

If you are already on Lollipop then it will all restore automatically.

The Sack · 29-05-2015, 09:15

Quote:

Originally Posted by finbaar

Avoid ccleaner. It is a absolute piece of utter shite.

Based on what exactly?

It only cleans what you can do manually and it saves you the job of going through the settings to do each "clean" one after the other i cant see what your utter shite is on about.

ihatemarmite · 29-05-2015, 11:53

thanks guys
I assume my contacts are on gmail as use it across a few devices.

can I do anything with saved text messages though?

The Sack · 30-05-2015, 12:25

there are apps available to back them up

27-05-2015, 16:54	#1
ihatemarmite Forum Member Join Date: Jun 2006 Posts: 4,060	Nexus 4 crashes every time there's an update I gave my old nexus 4 to my OH who has a work phone so only needs a personal phone some of the time. The phone has always crashed (black screen, unresponsive even though charged) when an OS update was ready to be installed, and fine after the installation. However it's now crashing when multiple apps need updating. That's on manual setting rather than auto update to save on battery life. Time for a new phone, or any work around this one? It's on lollipop. thanks

27-05-2015, 17:24	#2
finbaar Forum Member Join Date: Nov 2009 Posts: 3,921	Factory reset time think. i

27-05-2015, 18:30	#3
clewsy Forum Member Join Date: Mar 2003 Location: Midlands Posts: 2,860	I find clear the cache after update. Mind is doing one now actually.

28-05-2015, 09:21	#4
The Sack Forum Member Join Date: Jan 2003 Location: S6 1SW WTID UTO FTB Posts: 6,327	Run Ccleaner if that doesnt help then factory reset. You're not going to save any battery life by only doing updates manualy.

28-05-2015, 13:50	#5
ihatemarmite Forum Member Join Date: Jun 2006 Posts: 4,060	excuse the stupid q. If I do a factory reset, do I then have to load all my apps or does logging into my gmail account do it automatically?

28-05-2015, 18:12	#6
finbaar Forum Member Join Date: Nov 2009 Posts: 3,921	You will have to log back into your Google account. Then it should download your apps and settings (in theory that is). You will have to log back into stuff like Facebook and Twitter. Make sure you have your contacts and photos syncing to the Google servers before the reset and you wont lose anything. Avoid ccleaner. It is a absolute piece of utter shite.

29-05-2015, 09:09	#7
The Sack Forum Member Join Date: Jan 2003 Location: S6 1SW WTID UTO FTB Posts: 6,327	Quote: Originally Posted by ihatemarmite excuse the stupid q. If I do a factory reset, do I then have to load all my apps or does logging into my gmail account do it automatically? If you are already on Lollipop then it will all restore automatically.

29-05-2015, 09:15	#8
The Sack Forum Member Join Date: Jan 2003 Location: S6 1SW WTID UTO FTB Posts: 6,327	Quote: Originally Posted by finbaar Avoid ccleaner. It is a absolute piece of utter shite. Based on what exactly? It only cleans what you can do manually and it saves you the job of going through the settings to do each "clean" one after the other i cant see what your utter shite is on about.

29-05-2015, 11:53	#9
ihatemarmite Forum Member Join Date: Jun 2006 Posts: 4,060	thanks guys I assume my contacts are on gmail as use it across a few devices. can I do anything with saved text messages though?

30-05-2015, 12:25	#10
The Sack Forum Member Join Date: Jan 2003 Location: S6 1SW WTID UTO FTB Posts: 6,327	there are apps available to back them up

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Nexus 4 crashes every time there's an update