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Three 4G Discussion Thread (Part 2) |
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#3401 |
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Forum Member
Join Date: Jan 2015
Posts: 229
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Ah, its decimal, Unix epoch, you can decode it here
http://www.epochconverter.com/ |
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#3402 |
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Forum Member
Join Date: Jul 2014
Posts: 261
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Glad that the Three Blog were good enough to publish my post in full. Bottom line is, coverage checker is a lie and Three have spent money on a service 99.9 per cent of the users will never experience.
I’m afraid that your coverage tracker is bordering on a trading standards case waiting to happen. As you have said many times below when people have a decent 3G signal they will not get Super Voice. However it doesn’t say that anywhere on your coverage checker. When you type in a postcode and a particular handset you could see loads of 4G Super Voice but of course you won’t get any as 3G is decent in the same area. People will be making buying decisions based on a criminally misleading coverage checker. When will you sort that out? My postcode is a classic example (removed by mod), loads of 4G Super Voice but nobody will EVER see it because of a decent 3G service. Why did you bother then? You have wasted money on a service that a minuscule of people will ever use (places where there is no/poor 3G service. What a waste of money. Now that 4G Super Voice gives people in my area no benefit what so ever (waste of money) can you tell me when you will do what all other networks (EE, O2, Vodafone) have done in my area and provide 4G that people can actually use? Or is it the case that now you have spent money in this area on a service that nobody can use (Super Voice), you won’t be delivering normal 4G for years? I’m not alone in feeling like this by the way. You made the big announcements (smash through walls, end of “annoying backstops” etc etc. What a load of absolute rubbish. Instead you have wasted money delivering something an unbelievably small number of people will ever use. Well done, your shareholders will be thrilled. Can you send me the e-mail address of your CEO please as I want to write to him about the coverage issue alone as that is quite simply trading standards territory. |
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#3403 |
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Forum Member
Join Date: Feb 2006
Posts: 142
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Quote:
Glad that the Three Blog were good enough to publish my post in full. Bottom line is, coverage checker is a lie and Three have spent money on a service 99.9 per cent of the users will never experience.
I’m afraid that your coverage tracker is bordering on a trading standards case waiting to happen. As you have said many times below when people have a decent 3G signal they will not get Super Voice. However it doesn’t say that anywhere on your coverage checker. When you type in a postcode and a particular handset you could see loads of 4G Super Voice but of course you won’t get any as 3G is decent in the same area. People will be making buying decisions based on a criminally misleading coverage checker. When will you sort that out? My postcode is a classic example (removed by mod), loads of 4G Super Voice but nobody will EVER see it because of a decent 3G service. Why did you bother then? You have wasted money on a service that a minuscule of people will ever use (places where there is no/poor 3G service. What a waste of money. Now that 4G Super Voice gives people in my area no benefit what so ever (waste of money) can you tell me when you will do what all other networks (EE, O2, Vodafone) have done in my area and provide 4G that people can actually use? Or is it the case that now you have spent money in this area on a service that nobody can use (Super Voice), you won’t be delivering normal 4G for years? I’m not alone in feeling like this by the way. You made the big announcements (smash through walls, end of “annoying backstops” etc etc. What a load of absolute rubbish. Instead you have wasted money delivering something an unbelievably small number of people will ever use. Well done, your shareholders will be thrilled. Can you send me the e-mail address of your CEO please as I want to write to him about the coverage issue alone as that is quite simply trading standards territory. just sent them an update as my mobile at work is unusable and cycles between 3g, 4g then no signal with it just sat on my desk left alone. between cycles there's no internet connection |
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#3404 |
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Forum Member
Join Date: Mar 2015
Posts: 91
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Firstly they need to stop calling it 4G as it is misleading. It should be just called LTE. Also I agree that their coverage map is overambitious and could lead to people making a buying decision on that. The only solution to improve this situation as they don't have any other spectrum is to firstly have 15MHz of 1800MHz LTE on every mast which is costly. They should also have VoLTE on 1800MHz when the Three InTouch app works with it and have higher transmission powers for that to match EE. I still think though that 800MHz should be a lower priority than 3G at 2100MHz. It wouldn't make any difference though with higher transmission powers at 1800MHz, will exceed 3G anyway. So if you got out of a 1800MHz zone, the only option is 800MHz.
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#3405 |
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Forum Member
Join Date: Mar 2015
Posts: 91
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Quote:
Firstly they need to stop calling it 4G as it is misleading. It should be just called LTE. Also I agree that their coverage map is overambitious and could lead to people making a buying decision on that. The only solution to improve this situation as they don't have any other spectrum is to firstly have 15MHz of 1800MHz LTE on every mast which is costly. They should also have VoLTE on 1800MHz when the Three InTouch app works with it and have higher transmission powers for that to match EE. I still think though that 800MHz should be a lower priority than 3G at 2100MHz. It wouldn't make any difference though with higher transmission powers at 1800MHz, will exceed 3G anyway. So if you got out of a 1800MHz zone, the only option is 800MHz.
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#3406 |
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Forum Member
Join Date: Sep 2003
Location: Bristol (BBC1 West)
Posts: 15,143
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Quote:
Firstly they need to stop calling it 4G as it is misleading. It should be just called LTE.
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#3407 |
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Forum Member
Join Date: Apr 2011
Location: Totnes, Devon
Posts: 6,683
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It isn't misleading to us because we what it all means.
It isn't misleading to Joe and Joanne public as they haven't the foggiest idea what even 2G and 3G means let alone 4G. Calling it LTE would just make matters worse. Apple didn't change the iPhone status bar from LTE to 4G for nothing. They did it precisely for that very reason. |
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#3408 |
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Forum Member
Join Date: Jul 2007
Posts: 3,985
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Considering LTE was added into the 4G definition by the ITU in 2010 it's pretty hard to see how it could be considered misleading.
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#3409 |
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Forum Member
Join Date: Mar 2000
Location: This forum
Posts: 3,388
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Quote:
Firstly they need to stop calling it 4G as it is misleading.
LTE = 4G UMTS = 3G GSM = 2G Nobody calls 3G by its (various) names, or 2G by GSM. |
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#3410 |
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Forum Member
Join Date: Dec 2012
Location: North Wales
Posts: 325
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Could i complain to the executive office about congestion? Main reason i left was congestion in an area i regularly commute through and its become a bane to do anything but web browsing. Basically 20-30 minutes of sub 0.5 Mbps speeds. Social media told me it was going to be fixed within 2 months which was when i decided to leave around 9 months ago, have joined again to discover that speeds still really suck in this area.
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#3411 |
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Forum Member
Join Date: Nov 2015
Posts: 2,058
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Quote:
Could i complain to the executive office about congestion?
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#3412 |
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Forum Member
Join Date: Dec 2012
Location: North Wales
Posts: 325
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Quote:
Not on 800mhz super-duper-pumped-voice you can't!
![]() Quote:
Your device will hook-up to 4G Super-Voice automatically if you’re using a 4G Super-Voice compatible device and are in a 4G Super-Voice area.
http://s10.postimg.org/xegdi64nd/Scr..._17_23_31.pngQ
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#3413 |
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Forum Member
Join Date: Aug 2014
Location: United Kingdom
Posts: 2,875
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Quote:
Quote:
All our devices come with 4G as standard &ndash no sneaky charges.
What lol?
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#3414 |
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Forum Member
Join Date: Jul 2014
Posts: 261
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Quote:
What lol?
"the best bit about 4G Super-Voice is that it’s completely free of charge!" That's on the end of the blog description for Super Voice. Wow! So they are not going to charge people for a service NOBODY can use. Awesome. Don't even get me started on smashing down walls etc etc blah blah. |
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#3415 |
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Forum Member
Join Date: Dec 2012
Location: North Wales
Posts: 325
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This is the bit that annoyed me: Quote:
Your device will hook-up to 4G Super-Voice automatically if you’re using a 4G Super-Voice compatible device and are in a 4G Super-Voice area.
I am in a 4G Super-Dooper Voice area ( stood under the mast ) and i don't see no 4G.4G Super-Voice compatible - Check 4G Super-Voice area - Check Technology - H+ ![]() ![]() Sorry, but that is false advertising. Might make a complaint to the ASA. |
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#3416 |
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Forum Member
Join Date: Aug 2014
Location: United Kingdom
Posts: 2,875
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You can't complain to the ASA because what Three has said there is true, your device will connect to Super-Voice automatically.
Automatically does not equal instead of 3G. |
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#3417 |
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Forum Member
Join Date: Oct 2012
Location: Newcastle
Posts: 1,510
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Popped a PAYG three sim in my work 5S, got the carrier update but no 4G, and I'm in a soopa doopa voice area with no "normal" 4G...
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#3418 |
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Forum Member
Join Date: Sep 2007
Posts: 620
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Quote:
You can't complain to the ASA because what Three has said there is true, your device will connect to Super-Voice automatically.
Automatically does not equal instead of 3G. "Excellent. You can make calls, send texts and use the internet in most instances on our 4G Super-Voice network. You should also get super-fast call set-up times and crystal clear HD-calling. Just so you know, indoor signal strength may vary." Nowhere do they state that you must be outside of 3G coverage to make a 4G super-voice call. If by most instances they mean 1% of the time, then yeah, considering that when I am in an Excellent 4G Super-Voice area, and without any signal, I still am not getting any Super-Voice coverage even though the map says I should. I feel as if this is an issue that should be taken up with the relevant regulator. The coverage map is plain wrong and the wording is too. Quote:
Popped a PAYG three sim in my work 5S, got the carrier update but no 4G, and I'm in a soopa doopa voice area with no "normal" 4G...
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#3419 |
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Forum Member
Join Date: Oct 2012
Location: Newcastle
Posts: 1,510
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Quote:
The 5S doesn't support Super-Voice, only the 6 and 6S.
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#3420 |
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Forum Member
Join Date: Jul 2007
Posts: 3,985
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Quote:
I know it doesn't support VoLTE but thought I might see some 800
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#3421 |
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Forum Member
Join Date: Feb 2008
Posts: 1,528
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Quote:
The way it currently works on Three if your phone can't do VoLTE you can't do 800Mhz...
For the most part I'm not that concerned, living and working around Manchester, but on occasion when I'm in the peaks or lakes having some extra coverage would be useful. ... so I keep looking at the cost of the 10/20GB packages on Vod/EE and wondering whether to move. |
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#3422 |
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Forum Member
Join Date: Jul 2014
Posts: 261
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Quote:
You can't complain to the ASA because what Three has said there is true, your device will connect to Super-Voice automatically.
Automatically does not equal instead of 3G. |
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#3423 |
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Forum Member
Join Date: Mar 2007
Posts: 550
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I have been discussing with 3 on Twitter today about my local 3G mast. It has full signal, the H+ logo and arrows going up and down occasionally, but no data. I sent them a screenshot of me attempting a Speedtest and suffering from 'Network connection issues'.
I tried to tell them that their mast is faulty/over subscribed, as in other areas/towns, it works just fine, but their standard response was to reboot the phone and to fill in an online form, they can't see any problems blah, blah blah oh and also, i should get 4G because their coverage checker says so, according to them...
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#3424 |
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Forum Member
Join Date: Apr 2011
Location: Totnes, Devon
Posts: 6,683
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Quote:
i don't see no 4G.
Three will be using this in their marketing if you don't patent it soon!!! "Three SuperVoice, the amazing new 4G voice service. Crystal clear voice calls over ultra reliable 4G and most of our customers agree, they don't see no 4G"! ![]() Note: Sorry, ex grammar Nazi here!!!!!
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#3425 |
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Forum Member
Join Date: Dec 2012
Location: North Wales
Posts: 325
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Quote:
Just pointing out this is a double negative meaning you DO see 4G.
Three will be using this in their marketing if you don't patent it soon!!! "Three SuperVoice, the amazing new 4G voice service. Crystal clear voice calls over ultra reliable 4G and most of our customers agree, they don't see no 4G"! ![]() Note: Sorry, ex grammar Nazi here!!!!! ![]() ![]() "4G Super-Duper-Pumped, you ain't seen nothin' yet! Literally!"
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) and i don't see no 4G.
oh and also, i should get 4G because their coverage checker says so, according to them...
