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Three 4G Discussion Thread (Part 2)


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Old 26-03-2016, 13:40
moox
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Maybe the inTouch team only want owners of certain devices to test it? e.g. the ones that work, are the ones that they've been able to test themselves before letting select members of the public with the same device have a go.
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Old 26-03-2016, 15:17
Zee_Bukhari
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what about for people who use Windows Phone or Windows Mobile? No 800MHz support for my lumia 950XL and inTouch. Whats going on Three?
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Old 26-03-2016, 18:03
Thine Wonk
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I wouldn't worry too much yet, I couldn't get Three inTouch to work over 800 on a LG G4 or Moto X 2014, but it enabled on the Chinese version of a OnePlus 2 which doesn't support 800MHz at all.

So hopefully the device restrictions or whatever else is causing it is temporary.
It registered ok, just wouldn't Let me on 800. I'll swap the sim back to the g3 for texting.
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Old 26-03-2016, 19:27
jonmorris
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It registered ok, just wouldn't Let me on 800. I'll swap the sim back to the g3 for texting.
I am not allowed on 800 either. Was out today and managed to get a few no signal areas, where 800 exists but never appeared.
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Old 26-03-2016, 19:55
jayteedc1
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For what it's worth, I managed to get onto 800Mhz and make a call over 4G with a Galaxy S4. Definitely has a lower priority than 3G as a sniff of 3G signal would quickly bring the phone back to that again.

I do like that you can set this app for calling only (not for texting) and therefore the texts would come through via normal 3G or 4G to the usual messaging app with just the calls going in/out via 4G calling through the TinT app.

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Old 26-03-2016, 20:15
GregW93
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Maybe the inTouch team only want owners of certain devices to test it? e.g. the ones that work, are the ones that they've been able to test themselves before letting select members of the public with the same device have a go.
Do they even know what devices people have? I have a Nexus 5X and was invited onto the trial and it appears that my phone isn't one which has access to inTouch 800MHz.

I understand that it would be very risky for Three to just let any device attempt to access 800MHz, but if it is a white list then it'd be nice if they could widen the list to all compatible VoLTE devices from the main manufacturers/ phones such as Samsung, Sony, HTC, Nexus etc.
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Old 26-03-2016, 20:19
jonmorris
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I am using an Honor 5X, although I suppose I could swap to another phone (I read that the G3 works) and may do that at some point.
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Old 26-03-2016, 20:53
moox
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Do they even know what devices people have? I have a Nexus 5X and was invited onto the trial and it appears that my phone isn't one which has access to inTouch 800MHz.

I understand that it would be very risky for Three to just let any device attempt to access 800MHz, but if it is a white list then it'd be nice if they could widen the list to all compatible VoLTE devices from the main manufacturers/ phones such as Samsung, Sony, HTC, Nexus etc.
I have the original Nexus 5 (running a custom ROM) and as I say it works fine. Can you not go through the provisioning process etc successfully?

I would imagine that if or when this launches publicly, that they'll have good device support.

I know that at one point, 3's coverage checker both stated that my phone could get "supervoice" with intouch, and later on it said that I could if I upgraded the software (which I took to mean that a future Android update might enable native VoLTE)
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Old 26-03-2016, 21:15
jonmorris
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I put my SIM in a G3, activated 4G calling, rebooted and nothing. If I lose 3G, I get no signal.

Is there a delay for activation? I'm certain there's good 800 here.

I can also see that the G3 has a much worse signal than the Honor 5X. On the plus side, it makes it easier to lose 3G!
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Old 26-03-2016, 21:22
moox
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It worked straight away for me.

On another note, it looks like 3 may have turned on 1800 where I am. I noticed that the inTouch app isn't registering over 4G anymore, and a speedtest gives me quite high speeds (30+Mbps). My mifi now seems to pick up both EE and 3 when set to 1800 only.

edit: yes, if I do an Apple style "don't hold it that way" on my phone, g-nettrack reports that the cellID changes from 1 to 7, which according to japaul's post at http://forums.digitalspy.co.uk/showthread.php?t=2058551 means going from 1800 to 800. inTouch registers again too
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Old 26-03-2016, 21:31
Thine Wonk
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I am using an Honor 5X, although I suppose I could swap to another phone (I read that the G3 works) and may do that at some point.
I tested the G3 today with the apk that was kindly posted and it is spot on. I can force the G3 to 4G only in the hidden menu and I stayed on 4G for a 20 mile journey with only a dropout for about 2 minutes. I'd be as happy as anything if the LG V10 was included in the 800 / VoLTE list, I fear that the app will be the same when released and that we won't be allowed on even on full launch until Three decide to widen the support, and they may never support handsets like the V10 that never really had a UK launch.

I guess we'll have to wait and see when they add more support, it registers fine BTW it's just refusing to let me on 800 even though the device fully supports it as I specifically got the right model from Germany with band 20.
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Old 26-03-2016, 21:57
jonmorris
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Maybe my G3 IMEI isn't recognised, as it is a 'not for sale' pre-release model.

It definitely isn't letting me on 800 and it's the 855 model that has 800 support.
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Old 26-03-2016, 22:10
Thine Wonk
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How odd, as my G3 is not from Three and I was able to make calls with the phone set to 4G only and you get a new 4G symbol icon in the middle of the Three intouch app, you do have to restart after installing and activating though.

Odd that yours isn't working, in theory they could just let anyone with the app on 4G 800 it's available couldn't they?
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Old 26-03-2016, 22:27
Informationwar
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I'm still very impressed, the weather is pretty bad at the moment which does affect my signal sometimes. I just looked on my phone and I'm on 4G and it works great. The call quality using 800mhz on in touch isn't that great to fair. I've had a few calls where the person on the other end can't hear me properly and it's hard to get back on 3G sometimes to make a decent call but that's a small price to pay for having a good workable 4G data connection a lot more regularly than before.

I'm switching flight mode on and off quite a lot now as it puts you on a 4G connection most of the time and tends to stay on one of the 4G frequencies for a while after. The In touch icon says 4G a lot of the time.
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Old 26-03-2016, 23:04
moox
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Once again, 3 reports "network improvements in my area" on the 29th. I wonder if this is directly related to 4G - turning on another cell site, or tuning it up, or something. A postcode in the village a couple of miles away (which has had 1800MHz 4G for months) says the 30th.

it's hard to get back on 3G sometimes to make a decent call but that's a small price to pay for having a good workable 4G data connection a lot more regularly than before.
Depending on the quality of the 3G network where you are, 3G is likely to give better speeds than 800MHz 4G - at least, I only get 5Mbps-ish on 800 vs 20+Mbps on 3G vs 35Mbps+ on 1800 4G. That's why 3 solely pushes it for "super voice", as it's absolutely fine for that, and it will give much better indoor and rural coverage than 3G or 1800MHz 4G ever will.

Hopefully their long term plan is to cover as much of the country as possible with 1800MHz 4G too (which they seem to be doing, given that I can now get 1800MHz along with 800)
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Old 26-03-2016, 23:11
The Lord Lucan
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Plopped a Three Sim into my sim free iPhone 6S+ Yesterday, headed to my works underground car park where I only get 2G on all other network. Straight away 2 bars Band 20 4G. Made a call and works well. Seeing I know EE is just about to do the same here shortly still hasn't made me want to move.
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Old 26-03-2016, 23:13
The Lord Lucan
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Network improvements can also mean EE exclusively as well as MBNL 3G exclusively, not just Three 4G.. On the Three checker strangely.
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Old 26-03-2016, 23:16
moox
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Network improvements can also mean EE exclusively as well as MBNL 3G exclusively, not just Three 4G.. On the Three checker strangely.
Doesn't that give a different message if it's someone else (not "we're doing it" like it does at the moment)? Or am I thinking of a different network's coverage checker?
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Old 26-03-2016, 23:29
InfamousTeal
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Had a look online and I'm pretty sure UK prisons don't use jammers? I'm not sure.

However on the Three coverage checker, I've found something strange. At a prison very close to me, the coverage just stops. All around the prison. And then continues after it.

See here: http://imgur.com/wDMl0uj

Does that look like a jammer to you? Why would Three include a jammer on their checker, no one else does? I just thought it was quite random to see coverage entirely stop right over a prison!

(see for yourself by typing BT49 0LP into Three coverage checker)
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Old 26-03-2016, 23:31
Informationwar
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3G may give better speeds for downloading etc over 800mhz but even a low 4G connection can open up pages and videos faster than a good 3G connection. I have no major issues with my 3G connection but it does start off in first gear sometimes.
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Old 26-03-2016, 23:32
InfamousTeal
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Doesn't that give a different message if it's someone else (not "we're doing it" like it does at the moment)? Or am I thinking of a different network's coverage checker?
Three's checker does sometimes say this?

" We're aware there's been a network problem in your area for some time. We're really sorry if your services are affected – we're doing all we can to fix it.

The nature of this problem means we need to work with another company which makes solving it more complex. Rest assured, we're pushing them to help us as soon as they can. "
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Old 27-03-2016, 00:04
DevonBloke
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Plopped a Three Sim into my sim free iPhone 6S+ Yesterday, headed to my works underground car park where I only get 2G on all other network. Straight away 2 bars Band 20 4G. Made a call and works well. Seeing I know EE is just about to do the same here shortly still hasn't made me want to move.
Not least because the priorities will be the right way around, VoLTE will be on all frequencies and there'll be SRVCC.
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Old 27-03-2016, 00:07
DevonBloke
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Actually, before i get too cocky, have Three got SRVCC yet? Anyone got an active call to drop from 4G800 to 3G2100?
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Old 27-03-2016, 00:14
Informationwar
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I think I saw it reported a few pages back.
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Old 27-03-2016, 00:15
InfamousTeal
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Actually, before i get too cocky, have Three got SRVCC yet? Anyone got an active call to drop from 4G800 to 3G2100?
I'm 90% sure I have, but can't test for sure cos I don't get 800 where I am. Hopefully someone can confirm
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