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Three 4G Discussion Thread (Part 2) |
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#4826 |
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Forum Member
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,014
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I've put my Three SIM in my H7 so will see if I get a text. It will be based on them detecting the phone, so I wonder if they've just jumped the gun - or it's a mistake.
I hope it's the former, as I'd like both the H7 and 5X, and indeed the 5C that will be coming in August, to be compatible. VoLTE support is so messy right now. At least some manufacturers are getting their **** together, but boy is it a slow process. |
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#4827 |
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Forum Member
Join Date: Mar 2004
Location: South
Posts: 10,848
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If they could just install some transmitters in the West Country so I at least have some internet signal when I go on holiday . . . . . that would be great.
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#4828 |
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Forum Member
Join Date: Oct 2004
Posts: 14,641
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Quote:
If they could just install some transmitters in the West Country so I at least have some internet signal when I go on holiday . . . . . that would be great.
I've never had a big issue with 3 coverage in the SW. |
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#4829 |
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Forum Member
Join Date: Jul 2004
Posts: 1,376
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Quote:
If they could just install some transmitters in the West Country so I at least have some internet signal when I go on holiday . . . . . that would be great.
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#4830 |
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Forum Member
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,014
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Just did a factory reset on the H7 and inTouch still doesn't work - just force quits every time.
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#4831 |
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Forum Member
Join Date: Apr 2016
Posts: 26
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Quote:
It also says that it doesn't work on non-Three supplied devices (which is wrong, it works on the SIM free S7/S7 edge)
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#4832 |
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Forum Member
Join Date: Mar 2013
Location: Newtown, Powys
Posts: 110
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Can also confirm that my S7 can connect to VoLTE on Three. Sim free. Although it latches onto 1800mhz most of the time.
Looks like VoLTE info for Three was included in the BTU CSC file starting with the APD3 firmware update in April along with EE WiFi Calling. |
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#4833 |
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Forum Member
Join Date: May 2006
Posts: 1,163
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I have just flashed 3 firmware to my Galaxy S6 and can get Super Voice as I made a call on 4G however the signal strength is 1 bar at home, the same as I get connecting to 1800mhz 4G
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#4834 |
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Forum Member
Join Date: Feb 2012
Posts: 731
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4g2100
Hi I'm wondering why 3 aren't using the extra 5mhz of 2100 they have for 4G would it not make sense to rollout and possibly CA with 1800. They have said recently and quite loudly they need more spectrum and for ofcom to kind of favour them in the next round?
Even if it wasn't CA'd 25-30mb speeds are a great boost and of course the extra capacity. I am correct they have 2x15 @2100 aren't I? |
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#4835 |
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Forum Member
Join Date: Dec 2012
Location: North Wales
Posts: 325
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Still no sign of 4G. Desperately need it as this is becoming painful.
https://s32.postimg.org/bq781tps5/Sc...7_16_18_02.png |
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#4836 |
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Forum Member
Join Date: Sep 2008
Location: Hedge End, Southampton, Hants.
Posts: 2,814
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Why did the last post disappear?
Edit:Magically appeared after posting this. |
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#4837 |
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Forum Member
Join Date: Jun 2016
Posts: 20
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@MatthiasSchilf @FortKnox I've also got an unbranded S7 Edge on (i think) the latest firmware - it shows "current version G935FXXU1APF2/ G935FXEU1APF2/G935FXXU1APEQ" when I check for software updates.
I have the "VoLTE Call" setting enabled under Settings -> Mobile Networks and my home address is, according to Three, in a "supervoice enabled area"... I even see the VoLTE logo pop up briefly in the notification bar after every reboot - whilst I'm still in that VoLTE location - but then it goes away so I assume it's turning off? Any thoughts? I assume that the VoLTE notification icon should remain present whenever it's working to signify normal operation? |
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#4838 |
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Forum Member
Join Date: May 2005
Posts: 875
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Quote:
@MatthiasSchilf @FortKnox I've also got an unbranded S7 Edge on (i think) the latest firmware - it shows "current version G935FXXU1APF2/ G935FXEU1APF2/G935FXXU1APEQ" when I check for software updates.
I have the "VoLTE Call" setting enabled under Settings -> Mobile Networks and my home address is, according to Three, in a "supervoice enabled area"... I even see the VoLTE logo pop up briefly in the notification bar after every reboot - whilst I'm still in that VoLTE location - but then it goes away so I assume it's turning off? Any thoughts? I assume that the VoLTE notification icon should remain present whenever it's working to signify normal operation? |
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#4839 |
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Forum Member
Join Date: Jun 2016
Posts: 20
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Quote:
Do you normally have signal in this location. It will only be connected to VoLTE if you have no other signal available. Three have configured priority so 4G800 is used as a last resort.
![]() Are you saying that VoLTE will connect (and display the icon) when the signal icon itself shows no bars and/or displays the "no entry" icon? I did notice at my mum's place out in the sticks a few weeks ago, where there was no signal whatsoever, that the VoLTE icon appeared and stayed on but I tried making a call and it wouldn't connect.. **Edit** and I assume conditions have to be that the area itself must have VoLTE infrastructure even if I can't get "normal" signal.. as opposed to areas with no support and no signal (in which case I wouldn't see any logo and I'd still have no bars - which happens quite a lot I guess with only 60-odd % national coverage so far?) |
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#4840 |
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Forum Member
Join Date: May 2005
Posts: 875
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Quote:
Interesting, yes I do have signal at my home location but could you elaborate plz? (probably being thick and not had enough coffee yet)
![]() Are you saying that VoLTE will connect (and display the icon) when the signal icon itself shows no bars and/or displays the "no entry" icon? I did notice at my mum's place out in the sticks a few weeks ago, where there was no signal whatsoever, that the VoLTE icon appeared and stayed on but I tried making a call and it wouldn't connect.. **Edit** and I assume conditions have to be that the area itself must have VoLTE infrastructure even if I can't get "normal" signal.. as opposed to areas with no support and no signal (in which case I wouldn't see any logo and I'd still have no bars - which happens quite a lot I guess with only 60-odd % national coverage so far?) |
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#4841 |
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Forum Member
Join Date: Oct 2004
Posts: 14,641
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Quote:
Interesting, yes I do have signal at my home location but could you elaborate plz? (probably being thick and not had enough coffee yet)
![]() Are you saying that VoLTE will connect (and display the icon) when the signal icon itself shows no bars and/or displays the "no entry" icon? I did notice at my mum's place out in the sticks a few weeks ago, where there was no signal whatsoever, that the VoLTE icon appeared and stayed on but I tried making a call and it wouldn't connect.. **Edit** and I assume conditions have to be that the area itself must have VoLTE infrastructure even if I can't get "normal" signal.. as opposed to areas with no support and no signal (in which case I wouldn't see any logo and I'd still have no bars - which happens quite a lot I guess with only 60-odd % national coverage so far?) VoLTE should work on a SIM free S7 with 3. My brother has one and VoLTE has been working fine for months. |
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#4842 |
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Forum Member
Join Date: Jun 2016
Posts: 20
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Thanks folks, that clears things up
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#4843 |
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Forum Member
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,014
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Just got an update for the Honor 7 and no VoLTE support. Three inTouch now works, but 4G calling doesn't feature.
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#4844 |
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Forum Member
Join Date: Dec 2012
Location: North Wales
Posts: 325
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My local mast has FINALLY been upgraded to 4G, seems to be putting out both 1800 and 800. 800 seems to be a little bit on the weak side though, do Three run it at a lower power initially when enabling an area? If not then i suspect it's being done to prevent it from getting swamped as the mast covers a large area (even more so with 800
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#4845 |
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Forum Member
Join Date: Mar 2013
Location: Newtown, Powys
Posts: 110
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Quote:
My local mast has FINALLY been upgraded to 4G, seems to be putting out both 1800 and 800. 800 seems to be a little bit on the weak side though, do Three run it at a lower power initially when enabling an area? If not then i suspect it's being done to prevent it from getting swamped as the mast covers a large area (even more so with 800
)![]() Just waiting for the two other masts in my area to be sorted out. |
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#4846 |
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Forum Member
Join Date: Mar 2015
Posts: 91
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I've just heard about that Three now have new essential plans which do not include inclusive roaming in feel at home countries. I'm not sure exactly which plans are "essential" and "advanced," and there is limited information online. You can only find out if you are on one of these plans if you call them up. You also may have bought a plan with Three thinking you can roam for no additional cost and then find out it's an essentials plan.
Any information on this would be appreciated. |
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#4847 |
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Forum Member
Join Date: Jul 2007
Posts: 3,987
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Quote:
I've just heard about that Three now have new essential plans which do not include inclusive roaming in feel at home countries. I'm not sure exactly which plans are "essential" and "advanced," and there is limited information online. You can only find out if you are on one of these plans if you call them up. You also may have bought a plan with Three thinking you can roam for no additional cost and then find out it's an essentials plan.
Any information on this would be appreciated. where did you get the information from? Three's website is pretty clear about the current state of play: Quote:
Mobile roaming with Feel At Home is available for all Three customers. http://www.three.co.uk/Discover/Phones/Feel_At_HomeIf you're on Pay As You Go, all you need to do to fully enjoy Feel At Home is convert your credit into an Add-On. You can then use the allowance in any Feel At Home destination. If you don't convert your credit into an Add-on you'll still benefit from lower roaming rates in our Feel At Home destinations. Three wouldn't be able to remove it from any current customer without offering them a penalty free early termination. |
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#4848 |
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Forum Member
Join Date: Mar 2002
Location: In the future....
Posts: 11,257
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Quote:
I've just heard about that Three now have new essential plans which do not include inclusive roaming in feel at home countries. I'm not sure exactly which plans are "essential" and "advanced," and there is limited information online. You can only find out if you are on one of these plans if you call them up. You also may have bought a plan with Three thinking you can roam for no additional cost and then find out it's an essentials plan.
Any information on this would be appreciated. If you purchased your plan after this date, you may be on one of our new Essential plans or our Advanced plans. Your welcome letter or upgrade letter will confirm what plan you are on and what is included in this. http://support.three.co.uk/SRVS/CGI-...,Case=obj(3702) |
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#4849 |
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Forum Member
Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,014
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So it suggests it's all those things you lose on the other plans (Feel at Home, tethering and calls to 333).
Must be low end plans, or is this a way of making free features now technically chargeable? Wouldn't you expect to be told such details when signing your contract? |
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#4850 |
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Forum Member
Join Date: Apr 2011
Location: Totnes, Devon
Posts: 6,693
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Quote:
If they could just install some transmitters in the West Country so I at least have some internet signal when I go on holiday . . . . . that would be great.
Unfortunately for Three EE seem to be doing some upgrades to legacy Orange masts that don't include 3G and there was a bit of a hoo ha about that all which seems to have been swept under the carpet. But their basic data coverage is still pretty good whichever way you look at it. I mean you can't get much worse than VO2 for data down here. There is very little and where there is some it doesn't really work. |
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