Originally Posted by marcdark:
“Wow, I've wasted TWO long calls with an intransigent and almost unintelligible Three retentions dept CS agent. They swore the best they could do for "Feel at Home" included (which I do use) - was £16 (4GB, unlimited mins & texts 12 months)...
They refused to listen that Loyal customers" get NOTHING for being loyal, because new customers can get the "6 months half price offer" having almost the same features with the cost over 12 months equating to £12/month.. He just kept banging on about if I left and returned a little later, I'd loose my "loyalty" which as they've shown is worth diddly squat!!!”
“Wow, I've wasted TWO long calls with an intransigent and almost unintelligible Three retentions dept CS agent. They swore the best they could do for "Feel at Home" included (which I do use) - was £16 (4GB, unlimited mins & texts 12 months)...
They refused to listen that Loyal customers" get NOTHING for being loyal, because new customers can get the "6 months half price offer" having almost the same features with the cost over 12 months equating to £12/month.. He just kept banging on about if I left and returned a little later, I'd loose my "loyalty" which as they've shown is worth diddly squat!!!”
Well that doesn't make sense, as I mentioned on another thread I got £13 4GB Unlimited Mins & Texts on a 30 day sim only plan. And I have only been with them a year.




