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Three 4G Discussion Thread (Part 2)
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d123
26-09-2016
Originally Posted by Thine Wonk:
“Wait.... you're on Three?

What after bitching and moaning in about 100+ posts? I thought you were on EE? So despite all the moaning they're you're provider still.”

PAYG sims in the iPads for occasional use, only because the 12GB 12 month sims are cheap to buy.

You think I was moaning from a point of total ignorance?
Thine Wonk
26-09-2016
Originally Posted by d123:
“PAYG sims in the iPads for occasional use, only because the 12GB 12 month sims are cheap to buy.

You think I was moaning from a point of total ignorance? ”

No comment
d123
26-09-2016
Originally Posted by Thine Wonk:
“No comment”

I've had plenty of arguments with Three, I was on first name terms with the exec office at one stage.

When I still had contracts with them...
Thine Wonk
26-09-2016
Doesn't surprise me from what you've posted here over the years, but still choose to use them.
d123
26-09-2016
Originally Posted by Thine Wonk:
“Doesn't surprise me from what you've posted here over the years, but still choose to use them.”

Tell me of another provider for £25 a year? I have CS issues because if something goes wrong I throw the sim in the bin and buy another one.

I would prefer EE if I'm honest, from a performance point of view, but for occasional use and email the service is cheap enough and good enough for the purpose. Three's problem isn't it's 3G network, it's the pathetic 4G roll out and the even more useless majority of staff they tend to employ.

Oh, and the slimy piece of scheisse that owns the company...

Other than that it's sweetness and light
maxsquared
26-09-2016
Been with ThreeUK for the past 4 years, finally pull the trigger and moved onto Vodafone.

I mean, it was great when it had One Plan and the 3G (H) era where 3 was the best and fastest of all networks, I remember getting 30MB+ speed a few years ago, but their 4G failed me, especially in London, it's pretty much unusable, constantly getting sub 1 meg speed test results, come on Three UK, you are truly going backwards.

I am sure they are good in rest of the country, but last time I was out of M25 (of UK) was a birthday party in Sunderland last year, so it is not important for me

As regards to Feel at Home, having travel to the EU almost on a monthly basis, Feel at Home was a great product when it was innovative and it did disrupt the roaming market, but those restrictions on VPN, streaming and the mess of routing, plus compare to my pair's Vodafone 4G roaming, I would preferred to pay £3 per day for faster speed, better VPN access and some occasional Youtubing, not to mention with my new Vodafone contract, I will get 2GB/month EU data for free.

So long Three, it's been great, hope all the best, maybe see you in a few years!!!
Thine Wonk
26-09-2016
The chairman of the company is actually one of the world's biggest philanthropists and you point out you're with them because of the value. As a member of the mobile forums I think your 4G expectations are higher than the general public, who don't see it as a 3G/4G technology thing, if mobile data which works, is cheap and reliable they are happy, Three aren't aiming for the kind of customer won over by speedtest, just good value working data irrespective of the indicator symbol.

Not all businesses in the same sector are aiming for the same customers, e.g Easyjet vs BA, Three's focus isn't to be an EE copy, the CEO said it many times, that's not what they are aiming for, so I don't know why you keep expecting them to be, for what they do, they do very well. They have the joint lowest regulator complaints now, well below the complaint levels of EE and Vodafone and measured out of complaints per thousand customers, so adjusted to exclude customer base size.

I can't be bothered to debate much further with you because 100's of posts of rubbish, yet you're a customer, using the service and then say "well they're ever such good value, where else could I get acceptable standard of data use for that price", any remaining credibility lost I'm afraid and the slating just getting repetitious and posted for the sake of it.
d123
26-09-2016
Originally Posted by Thine Wonk:
“

I can't be bothered to debate much further with you because 100's of posts of rubbish, yet you're a customer, using the service and then say "well they're ever such good value, where else could I get acceptable standard of data use for that price", any remaining credibility lost I'm afraid and the slating just getting repetitious and posted for the sake of it.”

I don't really believe you can't understand the rationale of using something that is very cheap in a back up system that it isn't terribly important if it plays up or doesn't work very well on occasion. If the worst happens it's simple enough for everyone to tether to their EE phones which offers a far superior service.

£25 a year for 12GB of service for a year is better than using wifi only iPads and always tethering. At least it means email is usually downloaded when a person looks at it.

I know in your world of Threetopia it's all superpumped and magic but in reality it's just a bargain bucket bottom of the market offering and that's all I expect it to be, so my expectations are never high enough to get disappointed...

Simple, no?
jonmorris
26-09-2016
I'm reminded of the fact that we were supposed to get some video showing unrestricted YouTube video on Feel at Home?
d123
26-09-2016
Originally Posted by jonmorris:
“I'm reminded of the fact that we were supposed to get some video showing unrestricted YouTube video on Feel at Home?”

Maybe it didn't work
Thine Wonk
26-09-2016
Originally Posted by jonmorris:
“I'm reminded of the fact that we were supposed to get some video showing unrestricted YouTube video on Feel at Home?”

Just done it for you, 200MB video now uploading I'll be able to post a link shortly.

Having to upload it via hotel wifi which is much slower than the Three connection, as the video is on the iPad and the iPad is on the hotel wifi.

Looks like it will be about an hour as it's 35% done so far, I have done another short one of me connecting to my home VPN, although the Youtube test was not via ANY VPN just as a typical customer would use it.
Thine Wonk
27-09-2016
Here you go...

Youtube working fine, no VPN
https://mega.nz/#!fJkxiBYC!z1eLVGUxD...flze91pnafH8ls

My VPN working fine as there were rumours VPNs were blocked as well as streaming, clearly not true in my case.
https://mega.nz/#!bNd1XBqC!fshwaY6HG...bwtbaP-agMTPSs
Jack_Wilson2
27-09-2016
I honestly can't see "Feel at home" been around for long after we exit the EU. Or if it is we may see a reduction in countries which are participating.
jamrolu
27-09-2016
Originally Posted by d123:
“Is this confirmed as an iPhone 7 only issue? I've noticed over the last week my Mini 4 seems to be permanently on 3G as well, in places I usually see 4G.

I've just done a hard reset and it went to 4G for about 5 minutes before dropping back to 3G.

A Samsung S5 next to the iPad Mini is happily sitting on 3 bars of 4G...”

I just received a call from second line tech at Three, they are confirming that it's an iPhone 7-specific issue that they're investigating. Might be worth logging an issue with the iPad as it seems they aren't aware of it being more widespread.
Thine Wonk
27-09-2016
Originally Posted by Jack_Wilson2:
“I honestly can't see "Feel at home" been around for long after we exit the EU. Or if it is we may see a reduction in countries which are participating.”

Many of the feel at home places aren't even in the EU and TBH I'm fed up of people saying what will and won't happen, the most likely scenario is we'll be given special relationship status with the EU where we strike a trade deal with concessions but have more border controls.

I'm very glad of it and I'll hopefully make use of it again soon, it has been fantastic to carry on using my phone to talk to my friend about arranging collection from the airport, to use maps, lookup the Indian restaurant I wanted to go to the other day, and to just keep up with the news etc all for no extra cost, brilliant.

... and stream Youtube or connect to my home VPN if I want to (which I'm not fussed about, I'm on holiday).
jonmorris
27-09-2016
Who said VPNs were blocked? Three might, but it is VPNs that allow you to get around certain restrictions - if you use the right ones of course.
Thine Wonk
27-09-2016
Originally Posted by maxsquared:
“ but those restrictions on VPN, streaming and the mess of routing, plus compare to my pair's Vodafone 4G roaming, I would preferred to pay £3 per day for faster speed, better VPN access and some occasional Youtubing”

Originally Posted by jonmorris:
“Who said VPNs were blocked? Three might, but it is VPNs that allow you to get around certain restrictions - if you use the right ones of course.”

The poster above did.

However it says VPN and streaming works on the website, and VPNs and streaming work, although it may not be as fast as in the UK, however both work perfectly fine as per my video.

I notice no comment is made about that after posting "waiting for the video" a couple of days running and then D123 saying "maybe it didn't work" etc....
blueisthecolour
27-09-2016
I'm coming to the end of my 3 contract so am looking at sim only deals (no need to replace my Nexus 6P anytime soon). My intention was to look at getting as high a data allowance as possible - i'm only on 2gb now and rarely breach it, however I would like the peace of mind of just being able to stream music and video without worrying.

Not sure I can justify the price though - they are offering a 4gb 'essentials' tariff for only £9 a month. It seems silly to pay double just for the peace of mind.

My work has a deal with VF that gives us 30% of selected tariffs, but none of the deals I looked at were competitive, even with the discount.
jonmorris
27-09-2016
Originally Posted by Thine Wonk:
“I notice no comment is made about that after posting "waiting for the video" a couple of days running and then D123 saying "maybe it didn't work" etc....”

I failed to stream the video via Mega. Played 2 seconds and while I could hear audio, there was no picture. It then failed to stream any more.

I will have to download the file.

I cannot comment on something I've not seen yet.

I must say that I am very confused that your network test showed quite clearly that YouTube was blocked, yet it worked for you anyway.

Are you absolutely sure you weren't using your VPN? Perhaps even accidentally?

I think in all my testing around the world, I've managed to stream a few seconds of low resolution video only a handful of times. I've succeeded in uploading video (slowly) but never 1080p video. Ever.

As I said, if you can then good for you. Now spare a thought for all the others who can't.
Thine Wonk
27-09-2016
Just download the file and you'll see, happy to do more if you need it. If you want me to take the back of show the sim, you want me to prove the VPN isn't connected by going to whatismyip or something let me know.

The video should only take a few minutes to download.
jonmorris
27-09-2016
Originally Posted by Thine Wonk:
“Just download the file and you'll see, happy to do more if you need it. If you want me to take the back of show the sim, you want me to prove the VPN isn't connected by going to whatismyip or something let me know.

The video should only take a few minutes to download.”

I wasn't suggesting you were lying, but asking if there might have been a mistake with regards VPN usage. I have now downloaded the video and watched it.

I know that when I was in Paris, I commented that I found an improvement in file downloading speeds - but still no video streaming.

I wonder if they've made adjustments since the September 8th changes, and if so if it's everywhere? However, I'm still stumped by the fact the network testing app failed when streaming and yet appears to work fine. Not as quick as EE or Vodafone roaming, but still very impressive.

Thus far you are the only person to have shown YouTube working on Three so well done, and I can only hope that this is now the case and I can update my post if Three has done what it stated it was considering earlier this year.
jo_m1
27-09-2016
Originally Posted by maxsquared:
“Been with ThreeUK for the past 4 years, finally pull the trigger and moved onto Vodafone.

I mean, it was great when it had One Plan and the 3G (H) era where 3 was the best and fastest of all networks, I remember getting 30MB+ speed a few years ago, but their 4G failed me, especially in London, it's pretty much unusable, constantly getting sub 1 meg speed test results, come on Three UK, you are truly going backwards.

I am sure they are good in rest of the country, but last time I was out of M25 (of UK) was a birthday party in Sunderland last year, so it is not important for me

As regards to Feel at Home, having travel to the EU almost on a monthly basis, Feel at Home was a great product when it was innovative and it did disrupt the roaming market, but those restrictions on VPN, streaming and the mess of routing, plus compare to my pair's Vodafone 4G roaming, I would preferred to pay £3 per day for faster speed, better VPN access and some occasional Youtubing, not to mention with my new Vodafone contract, I will get 2GB/month EU data for free.

So long Three, it's been great, hope all the best, maybe see you in a few years!!!”

Exactly the same for me, the network speeds in London are pathetic. Sub 1Mbit results are absolutely unacceptable - with Vodafone I at least get 5 everywhere, with spikes up to 150. Also true 4G roaming is much better than fiddly Feel at Home.

I've also been a big supporter of Three, but they've really fallen back in the past 24 months.
jamrolu
27-09-2016
Originally Posted by jonmorris:
“I wonder if they've made adjustments since the September 8th changes, and if so if it's everywhere?”

I was in Germany over the first weekend of Feel at Home and can confirm that YouTube was completely impossible. I don't know the name of the mythical VPN that apparently works but I tried TunnelBear and even VPN'ing to my home computer and neither made it usable for anything other than Facebook and FaceTime.
botson_is_whack
27-09-2016
Originally Posted by jo_m1:
“Exactly the same for me, the network speeds in London are pathetic. Sub 1Mbit results are absolutely unacceptable - with Vodafone I at least get 5 everywhere, with spikes up to 150. Also true 4G roaming is much better than fiddly Feel at Home.

I've also been a big supporter of Three, but they've really fallen back in the past 24 months.”

Yeah, it feels like - especially with indoor coverage - they've fallen behind. And the price gap from Three to EE and Vodafone is nowhere near as big now.

In terms of Feel at Home, when you're on holiday you're probably not going to be using it heavily. I do think having it for free to load Google Maps, check the scores, Whatsapp your mates etc. is sufficient. I did have gripes with it in Spain last year, though, when it got to the point where it wouldn't stream my Apple Music.

@Jamrolu, I've just been on the 'social media webchat' which ultimately came to advising me I'd get a call from tech in 48 hours. Most likely I'll hear the same as you. It's becoming a bit of a nuisance, especially given the fact I don't feel I'm getting as much for my money on Three these days anyway.
Thine Wonk
27-09-2016
Originally Posted by jonmorris:
“I wasn't suggesting you were lying, but asking if there might have been a mistake with regards VPN usage. I have now downloaded the video and watched it.

I know that when I was in Paris, I commented that I found an improvement in file downloading speeds - but still no video streaming.

I wonder if they've made adjustments since the September 8th changes, and if so if it's everywhere? However, I'm still stumped by the fact the network testing app failed when streaming and yet appears to work fine. Not as quick as EE or Vodafone roaming, but still very impressive.

Thus far you are the only person to have shown YouTube working on Three so well done, and I can only hope that this is now the case and I can update my post if Three has done what it stated it was considering earlier this year.”

It looks like the connection is being refused on getting the streaming list on that testing app. If you like I can do a full showing the sim card, whatismyip then looking at the owner then streaming 1080p video it'll probably be 400MB though, willing to if it's of interest.

Tomorrow I'm on a tour of the whole island so I'll be able to test it in multiple locations. Average speeds are about 8 to 12Mb/s though and able to stream everywhere pretty much.
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