Originally Posted by botson_is_whack:
“Anyone else using Three on iPhone 7? I'm told they have a known problem with users staying connected to 4G.
This has affected me around where I live. I always got strong 4G on my iPhone 5S, but now it will go down to 3G randomly instead. If I restart mobile data or the phone, it will go back to 4G but only for a brief amount of time.
To throw a spanner into the works, I got the iPhone 7 just as Three did upgrade works in my area. And, reading some of the posts here, it seems like this has allowed for more fluid change between 3G and 4G.”
Originally Posted by jamrolu:
“So it's not just me! I've only dealt with the Twitter support team so far, and jumped through all the troubleshooting hoops but had no luck - they've just raised a second line tech ticket.
In areas where I got a rock solid 4G signal, like at work, the phone is stubbornly sticking to 3G. Sometimes a full shut down / power up will make it find 4G but it rarely hangs onto it for long.
Interestingly they claim to have been carrying out maintenance basically everywhere I've been since getting the iPhone 7!”
Originally Posted by jamrolu:
“Yeah, it seemed to force it onto 4G temporarily but it fell back to 3G by the next time I checked. Not really a practical solution so I've left it since - I'm in central Manchester and 3G isn't really much slower.”
Originally Posted by jamrolu:
“I don't think anything is confirmed. Unfortunately whatever has happened has coincided exactly with me swapping to the iPhone 7 and the latest carrier update being available, so there are many potential smoking guns!”
I got the iPhone 7 Plus this week and have noticed the exact same thing. Very odd. My Huawei P8 was fine with no issues at all. But on the iPhone 7 it just stays on 3G pretty much all the time. Only time I got 4G was with a network reset but then it went back to 3G again.
Hope Three can fix this ASAP.
Originally Posted by
Everything Goes:
“Yes the following iPhones support VoLTE:
iPhone 7
iPhone 7 Plus
iPhone 6
iPhone 6 Plus
iPhone 6s
iPhone 6s Plus
iPhone SE
Will work with any sim. No there isn't 4G everywhere and VoLTE wont work very often as its set at the lowest priority on 800MHz only and is pretty much a waste of time.
Android devices are usually firmware specific:
http://www.three.co.uk/Discover/network/4G-Supervoice”
Thanks, that's good to know. Shame it's on a low priority though. At least the option is there.
Originally Posted by
d123:
“If by everywhere, you mean a limited area of the country which is nowhere near the 4G coverage of the other networks, then yes, it's pretty much everywhere
”
Ok, i may have been exaggerating slightly when I said 'everywhere'. But it seems to work great in all the areas I'm in these days.
This iPhone 7 Plus issue is a bit odd though.