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Three 4G Discussion Thread (Part 2)


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Old 16-09-2015, 14:52
DevonBloke
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Doesn't matter where it came from, it just has to have Three software to work.
But yeah, for most people that means a phone that originally came from Three.
It's probably a security measure. It was the same with EE WiFi calling and will be the same with EE VoLTE I suspect.
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Old 16-09-2015, 14:54
Stereo Steve
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Come on, if you have on old phone, or a cheap phone, do you really expect it to work? I don't expect my ZTE to ever work with 800 VoLTE. If it comes on in my area, I'll have to think about changing it for something better. Most of the problems with the roll out of these new techs are caused by users with older phones flipping out when they can't get the next big thing. 3 have branded this thing as 'Super Voice'. If your phone is not 'Super Voice' compatible then that is that. Keep it, change network for one that suits you better or upgrade to a compatible phone.
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Old 16-09-2015, 15:07
Chinda
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Come on, if you have on old phone, or a cheap phone, do you really expect it to work? I don't expect my ZTE to ever work with 800 VoLTE. If it comes on in my area, I'll have to think about changing it for something better. Most of the problems with the roll out of these new techs are caused by users with older phones flipping out when they can't get the next big thing. 3 have branded this thing as 'Super Voice'. If your phone is not 'Super Voice' compatible then that is that. Keep it, change network for one that suits you better or upgrade to a compatible phone.
Agree with you about old phone's but there are plenty new unlocked phone's like my OnePlus 2 that have band 20 800mhz and Compatible with Volte. They are only letting Three branded phones get the update for Volte, worse still unlike O2 who let any band 20 phone use there 800mhz 4G Three are blacklisting phones that aren't Three branded from using 800mhz 4G. Total mess from Three & i think alot of people would agree.
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Old 16-09-2015, 15:12
Stereo Steve
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Agree with you about old phone's but there are plenty new unlocked phone's like my OnePlus 2 that have band 20 800mhz and Compatible with Volte. They are only letting Three branded phones get the update for Volte, worse still unlike O2 who let any band 20 phone use there 800mhz 4G Three are blacklisting phones that aren't Three branded from using 800mhz 4G. Total mess from Three & i think alot of people would agree.
A lot of people may but I don't. O2 will run into problems in the medium term by doing this . Those issues may be sorted long term but they won't be able to run 800 at full power until that is sorted. 3 can run at full power as long as they control the devices that use it. It's a smart move. If it comes here, I'll seriously look at buying a compatible device, at least until EE roll out 800 too as they will then offer a better service overall.
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Old 16-09-2015, 15:23
plymouthbloke1974
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O2 have no choice but to use their 800MHz in this way - seeing as this is the only 4G spectrum they have
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Old 16-09-2015, 15:38
Denco1
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So after I rung Three about VoLTE on the G4 and they couldn't help me out, I emailed them last night about the same query and also about the accuracy of the coverage map and received this text today.
From 3: Thanks for contacting us in writing, we've now closed your query as you've since called us to resolve it.
Fantastic CS Three, not
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Old 16-09-2015, 15:46
Chinda
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A lot of people may but I don't. O2 will run into problems in the medium term by doing this . Those issues may be sorted long term but they won't be able to run 800 at full power until that is sorted. 3 can run at full power as long as they control the devices that use it. It's a smart move. If it comes here, I'll seriously look at buying a compatible device, at least until EE roll out 800 too as they will then offer a better service overall.
well the backlash will come if Three don't at least let any band 20 phone use 800mhz 4G. They could solved problem of Volte by making a Volte enabled sim card similar to when 4G enabled sim cards came out. At least it would let people with compatible device get Volte without having to have a Three branded phone & then a software update for it to work. O2 have 2 x 10 mhz spectrum of 800mhz & Three only have 2 x 5 mhz spectrum of 800mhz, O2 have double to work with. Also there first UK network that is going to upgrade all there masts to an intelligent self optimising system with antennas that self tilt to give better signal to people, cutting out the weeks sometimes months it takes for engineers to fix faults. O2 & the other networks are at least trying to improve things, Three always make promises but don't deliver! Apart from unlimited data, I'll give them that lol
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Old 16-09-2015, 15:52
Denco1
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Agree with you about old phone's but there are plenty new unlocked phone's like my OnePlus 2 that have band 20 800mhz and Compatible with Volte. They are only letting Three branded phones get the update for Volte, worse still unlike O2 who let any band 20 phone use there 800mhz 4G Three are blacklisting phones that aren't Three branded from using 800mhz 4G. Total mess from Three & i think alot of people would agree.
The chipset is VoLTE compatible but the software isn't. Android has VoLTE support but that requires work with both the manufacturer and network, OnePlus have stated they are interested in bringing VoLTE to T-Mobile USA on the OnePlus 2 but have not specified any timeline.

Three could do much better at communicating about 4G Super Voice, but in this instance you can't blame Three for your OnePlus 2 not supporting VoLTE as of now.
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Old 16-09-2015, 15:58
Denco1
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well the backlash will come if Three don't at least let any band 20 phone use 800mhz 4G. They could solved problem of Volte by making a Volte enabled sim card similar to when 4G enabled sim cards came out. At least it would let people with compatible device get Volte without having to have a Three branded phone & then a software update for it to work. O2 have 2 x 10 mhz spectrum of 800mhz & Three only have 2 x 5 mhz spectrum of 800mhz, O2 have double to work with. Also there first UK network that is going to upgrade all there masts to an intelligent self optimising system with antennas that self tilt to give better signal to people, cutting out the weeks sometimes months it takes for engineers to fix faults. O2 & the other networks are at least trying to improve things, Three always make promises but don't deliver! Apart from unlimited data, I'll give them that lol
VoLTE doesn't work like that? What we can hope for is compatibility between Three in Touch and 800MHz, so any phone capable of 800MHz and running the app can access the 800MHz band and still make calls.

Don't all networks have some remote electronic tilt antennas? What does this have to do with fixing faults quicker?
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Old 16-09-2015, 16:10
Zebb
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Between the coverage checker (will work) and one of the moderators on 3's blog (won't work), who'd you believe? If you have a phone that has 800MHz LTE, it's a pretty recent phone anyway.
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Old 16-09-2015, 16:12
Patrikvk
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Come on, if you have on old phone, or a cheap phone, do you really expect it to work? I don't expect my ZTE to ever work with 800 VoLTE. If it comes on in my area, I'll have to think about changing it for something better. Most of the problems with the roll out of these new techs are caused by users with older phones flipping out when they can't get the next big thing. 3 have branded this thing as 'Super Voice'. If your phone is not 'Super Voice' compatible then that is that. Keep it, change network for one that suits you better or upgrade to a compatible phone.
Well of course we expect our phones to be compatible if our phones actually supports 4G 800mhz, like my old Galaxy Note 2 LTE does.
Is it so bad to expect them to let me use their 800mhz spectrum when my phone supports it?
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Old 16-09-2015, 16:14
Denco1
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Between the coverage checker (will work) and one of the moderators on 3's blog (won't work), who'd you believe? If you have a phone that has 800MHz LTE, it's a pretty recent phone anyway.
Which phone are you referring to?
I wouldn't necessarily agree with your second comment though, phones supporting 800MHz have been on the market from 2012 if not earlier.
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Old 16-09-2015, 16:24
Everything Goes
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In recent times it appears that Three seem intent on finding new and more innovative ways to piss off their customers.

As for Google Android and VoLTE, Google needs to sort this almighty mess out! You cant allow networks and irresponsible manufactures to make a mockery of VoLTE roll out. Its another reason for people to choose an Apple device. Absolute car crash stuff!

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Old 16-09-2015, 16:28
Chinda
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VoLTE doesn't work like that? What we can hope for is compatibility between Three in Touch and 800MHz, so any phone capable of 800MHz and running the app can access the 800MHz band and still make calls.

Don't all networks have some remote electronic tilt antennas? What does this have to do with fixing faults quicker?
It is actually possible, just none of the network's have done it yet releasing a Volte sim card. Still no excuse for Three to not let any band 20 phone use 800mhz 4g for data web browsing. I doubt OnePlus have the time to work with Three arrange a OTA update for Three's Volte lol got my O2 sim card ready to rock so looking forward to improved indoor signal
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Old 16-09-2015, 16:35
Denco1
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It is actually possible, just none of the network's have done it yet releasing a Volte sim card. Still no excuse for Three to not let any band 20 phone use 800mhz 4g for data web browsing. I doubt OnePlus have the time to work with Three arrange a OTA update for Three's Volte lol got my O2 sim card ready to rock so looking forward to improved indoor signal
So if it is possible then there must be a reason no networks are doing it? Could you link to some sources?

I agree the 800MHz launch could have been improved, having Three in Touch working over 4G from day 1 would have been helpful.

If OnePlus don't have time to work with Three how do you think other devices get updates? Do you think iPhones or Samsungs get updates without any work between the manufacturer and network?

If you have an O2 sim card good for you, now you can post in the Vodafone/O2 thread. Sorry if I've got this wrong but you sound suspiciously similar to a poster beginning with wave, but users and moderators can come to there own conclusion.
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Old 16-09-2015, 16:39
WelshBluebird
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I still don't understand why VoLTE was never built like MMS where the required settings could be sent to the device by the network regardless of the manufacturer etc. As long as the device supports MMS then you get the settings. Of course it hasn't been built like that so sadly networks are in a bit of a difficult situation.
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Old 16-09-2015, 16:41
Gigabit
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Haha Glaswegians get about. Three 3G & 4G coverage in Glasgow is very hit or miss outdoors or indoors, can be in one place get excellent signal & fast download speeds & be in a different place & get poor signal slow download speeds. Noticed all my family who are with O2 get excellent signal everywhere, speeds may not be as fast as EE but I'll be happy with a good signal everywhere & decent speeds
You can't be friends with wavejock, you're far too impartial.
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Old 16-09-2015, 16:42
Stereo Steve
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Are you folk on drugs? 3 are the first network in the UK to bring us VoLTE and they are doing it in a controlled and managed way. Already we are seeing issues with text messages among the few people who can use it. Did you expect it to be opened to every phone that could potentially do it overnight? Imagine the chaos. Do you seriously think that EE will just open VoLTE to every phone that can do it on day 1?

You have to stop this and get real. EE brought us wifi calling first. Brilliant. Have there been zero issues? No, there have been plenty and they are being solved one by one.

3 are always going to be a little hamstrung by the spectrum they have at the moment but that may change.

Personally, I'm not fixed to any network. I'll go with what serves me best. At the moment that's........nobody really. I need 2G900 for voice and EE/3 for data. That is changing at the moment and that is exciting to me at least. EE will no doubt be bringing out 800 and VoLTE in the next few months so it's all good.

All I really want is either 3 or EE to get rid of my reliance on VOD/O2 2G which, for voice, is far superior in my area.
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Old 16-09-2015, 16:48
Zee_Bukhari
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What a shame, I was looking forward to this. So im screwed.

I have a Nokia Lumia 930, which Three never sold so there is no firmware from Three for the phone, its fully compatible with 800MHz and voLTE, but im just not able to use it because of their stupid rules.
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Old 16-09-2015, 16:49
Gigabit
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What a shame, I was looking forward to this. So im screwed.

I have a Nokia Lumia 930, which Three never sold so there is no firmware from Three for the phone, its fully compatible with 800MHz and voLTE, but im just not able to use it because of their stupid rules.
A perfect time to switch from Windows Phone to a much better platform
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Old 16-09-2015, 16:55
Denco1
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I think the issue is a lack of clarity from Three on a few things such as a roadmap or just a list of supported devices which is a bit longer than the S5 and iPhone 6 upwards. Also communicating simply why it is not possible to support every device instead of just saying we've no plans to support x device would be helpful. Jonmorris' article explains things much more clearly than Three have so far.

Repeating that they will reach 98% 4G coverage by the end of this year also needs to stop.
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Old 16-09-2015, 16:58
Zee_Bukhari
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A perfect time to switch from Windows Phone to a much better platform
Why should I when they support these Windows Phone devices at the moment.

Nokia Lumia 610
Nokia Lumia 620
Nokia Lumia 920
HTC 8X

They even support old ass Nokia devices

Nokia 300
Nokia 302
Nokia C3-01
Nokia C7
Nokia E7
Nokia N8
Nokia X7

They are currently supporting more Windows Phone and Blackberry devices than iOS devices and are hardly supporting any Android devices, so which "better platform" should I switch to?
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Old 16-09-2015, 17:20
Stereo Steve
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I think the issue is a lack of clarity from Three on a few things such as a roadmap or just a list of supported devices which is a bit longer than the S5 and iPhone 6 upwards. Also communicating simply why it is not possible to support every device instead of just saying we've no plans to support x device would be helpful. Jonmorris' article explains things much more clearly than Three have so far.

Repeating that they will reach 98% 4G coverage by the end of this year also needs to stop.
Fair point. But some of the other foaming is over-done. It will be mid 2016 before any network has a proper handle on VoLTE. What I want to know is when my ZTE Blade S6 will be supported. Oh, never. OK.
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Old 16-09-2015, 18:25
Chinda
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So if it is possible then there must be a reason no networks are doing it? Could you link to some sources?

I agree the 800MHz launch could have been improved, having Three in Touch working over 4G from day 1 would have been helpful.

If OnePlus don't have time to work with Three how do you think other devices get updates? Do you think iPhones or Samsungs get updates without any work between the manufacturer and network?

If you have an O2 sim card good for you, now you can post in the Vodafone/O2 thread. Sorry if I've got this wrong but you sound suspiciously similar to a poster beginning with wave, but users and moderators can come to there own conclusion.
Proberly because to work the phone would also need to have special hardware build in. 4G is just starting to go mainstream in some places, doubt the network's will make them since all they have to do currently is a OTA update. 5G sim cards will have Volte built into them but that's years away. Apple, samsung are big players its easy for them to get onboard with the networks for Volte. So many phones that have band 20 & are Volte compatible can't see Three giving every one a software update for Volte. Fair enough can see who that would be tricky but 800mhz 4G data browsing should be available to everyone, whitelisting only phones they choose is kick in teeth to loyal Three customers! Ive been with Three network over seven years, don't have a clue who this wave your talking about im still with three my add on doesn't run out till next week, im just normal guy nothing wrong with criticism as more people are doing to all four networks. It might actually improve network coverage, indoor reception, faster speeds, less outages e.t.c which is what we all want
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Old 16-09-2015, 19:51
Daveoc64
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Come on, if you have on old phone, or a cheap phone, do you really expect it to work?
I think you're completely out of touch with the market.

A huge amount of Three's customers are or will be using *theoretically* compatible devices, that won't work.

Don't tell me that my £500 Nexus 6 is "old" or "cheap".
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