Three now doing annual price increase

Zee_Bukhari · 01-06-2015, 22:23

I've noticed ping on Three is much higher than it used to be aswell...

IslandNiles · 01-06-2015, 22:25

^^^

Yeah, I take your points. There are some areas, particularly busy urban areas, where the network could do with improvement. I also agree that from a marketing/perception perspective, they need to have 4G. My colleague on O2 commented the other day about how she had 4G somewhere, and I only had 3G (even though my connection was perfectly usable). Last year, we were away together with work in Northumberland. I was able to use my phone notmally, whereas she didn't have any usable data signal for the whole time we were there. Despite that, her perception now is that her coverage is better than mine because she has 4G in more places. So yeah, I agree that it is important.

Kal El · 01-06-2015, 22:28

Quote:

Originally Posted by thebennyboy

I was helping my mother choose a new phone as her contract is up for renewal and was staggered to see this when clicking on "View full plan details":

http://i.gyazo.com/487d4394a69708721ebfc02b877ecacd.png

http://www.three.co.uk/iPhone/iPhone...&colour=Yellow

So where did that promise not to raise prices go?

What does it mean by SIM Plan? Do you not get a SIM with all plans?

I guess it's referring to SIM only plans. If thats the case I have never understood why they are saying its to cover inflation costs, how does inflation only impact phone contracts and not SIM only?

Zee_Bukhari · 01-06-2015, 22:43

My area in London is one of the 35 major centres according to the London Plan ( http://en.wikipedia.org/wiki/London_Plan ) and to think you can barely get coverage in most of the high street is a joke, despite them being "aware" of the issue for years as I was told many people had been complaining about the signal in the area.

If Three don't care about major towns (which there are only 35 of them in London) why should we think they will be bothered about other areas.

Not long now till Three get its next slice of 1800Mhz but they need to begin rolling out 800MHz in urban areas with decent 3G coverage or they will be left in the dust.

Even the most loyal of customers are now getting p'd off...

PaulLFC · 02-06-2015, 13:44

Quote:

Originally Posted by enapace

I can't honestly see a valid reason on going with Three over EE anymore. But a lot of going with EE over Three.

Price? Price and data.

I've just checked EE's sim only plans and the most data they seem to offer is 5GB - and that's at a hefty price as well.

Three meanwhile offer unlimited data for less than EE charge for 5GB. Now you may say "who uses 5GB?" but you'd be surprised - I can keep within data limits when need be, but with unlimited data, I don't worry about that, don't limit my usage and often find that I use 7, 8 or 9 GB per month. All of these would be "too much" for EE.

enapace · 02-06-2015, 14:30

Quote:

Originally Posted by binary

Feel At Home.

True that is useful but I found that I was okay with just turning my data off in Monaco couple of weeks back but still got my calls and texts as i'm on EE Extra plan. Could use Hotel WiFi and don't go abroad to often so for unlimited data in selected european and america which I don't go often I wouldn't say that was a big benefit either. Prefer to have a reliable data network in the UK.

mupet0000 · 02-06-2015, 22:32

My mum is on a SIM only plan with Virgin Media and was about to leave for an ASDA PAYG sim, £10 a month for 600 mins, unl texts & 1GB data. Virgin matched it and charged £7 instead to stop her from leaving, but they did tell her that every year the price will be increased in line with RPI.

Anything to stop legacy customers having a great deal.

tghe-retford · 03-06-2015, 08:11

Everyone who signs up for a new contract or upgrades gets the price increase, and that includes SIM only contracts, starting from May 2016. Three allowed that little nugget of information to leak when replying to a gentleman on Twitter:

https://twitter.com/XviuX/status/605805021641375744

Which is odd because the document they link to states what we know - this won't apply to SIM only contracts:

http://support.three.co.uk/SRVS/CGI-...ase=obj(15395)

Either Three have a problem with communication or know something we don't.

01-06-2015, 22:23	#26
Zee_Bukhari Forum Member Join Date: Apr 2013 Posts: 1,319	I've noticed ping on Three is much higher than it used to be aswell...

01-06-2015, 22:25	#27
IslandNiles Forum Member Join Date: Apr 2005 Posts: 13,091	^^^ Yeah, I take your points. There are some areas, particularly busy urban areas, where the network could do with improvement. I also agree that from a marketing/perception perspective, they need to have 4G. My colleague on O2 commented the other day about how she had 4G somewhere, and I only had 3G (even though my connection was perfectly usable). Last year, we were away together with work in Northumberland. I was able to use my phone notmally, whereas she didn't have any usable data signal for the whole time we were there. Despite that, her perception now is that her coverage is better than mine because she has 4G in more places. So yeah, I agree that it is important.

01-06-2015, 22:28	#28
Kal El Forum Member Join Date: May 2001 Location: Sunderland Posts: 102	Quote: Originally Posted by thebennyboy I was helping my mother choose a new phone as her contract is up for renewal and was staggered to see this when clicking on "View full plan details": http://i.gyazo.com/487d4394a69708721ebfc02b877ecacd.png http://www.three.co.uk/iPhone/iPhone...&colour=Yellow So where did that promise not to raise prices go? What does it mean by SIM Plan? Do you not get a SIM with all plans? I guess it's referring to SIM only plans. If thats the case I have never understood why they are saying its to cover inflation costs, how does inflation only impact phone contracts and not SIM only?

01-06-2015, 22:43	#29
Zee_Bukhari Forum Member Join Date: Apr 2013 Posts: 1,319	My area in London is one of the 35 major centres according to the London Plan ( http://en.wikipedia.org/wiki/London_Plan ) and to think you can barely get coverage in most of the high street is a joke, despite them being "aware" of the issue for years as I was told many people had been complaining about the signal in the area. If Three don't care about major towns (which there are only 35 of them in London) why should we think they will be bothered about other areas. Not long now till Three get its next slice of 1800Mhz but they need to begin rolling out 800MHz in urban areas with decent 3G coverage or they will be left in the dust. Even the most loyal of customers are now getting p'd off...

02-06-2015, 13:44	#30
PaulLFC Forum Member Join Date: Oct 2012 Posts: 1,147	Quote: Originally Posted by enapace I can't honestly see a valid reason on going with Three over EE anymore. But a lot of going with EE over Three. Price? Price and data. I've just checked EE's sim only plans and the most data they seem to offer is 5GB - and that's at a hefty price as well. Three meanwhile offer unlimited data for less than EE charge for 5GB. Now you may say "who uses 5GB?" but you'd be surprised - I can keep within data limits when need be, but with unlimited data, I don't worry about that, don't limit my usage and often find that I use 7, 8 or 9 GB per month. All of these would be "too much" for EE.

02-06-2015, 14:30	#31
enapace Forum Member Join Date: Mar 2013 Posts: 4,249	Quote: Originally Posted by binary Feel At Home. True that is useful but I found that I was okay with just turning my data off in Monaco couple of weeks back but still got my calls and texts as i'm on EE Extra plan. Could use Hotel WiFi and don't go abroad to often so for unlimited data in selected european and america which I don't go often I wouldn't say that was a big benefit either. Prefer to have a reliable data network in the UK.

02-06-2015, 22:32	#32
mupet0000 Forum Member Join Date: Sep 2007 Posts: 620	My mum is on a SIM only plan with Virgin Media and was about to leave for an ASDA PAYG sim, £10 a month for 600 mins, unl texts & 1GB data. Virgin matched it and charged £7 instead to stop her from leaving, but they did tell her that every year the price will be increased in line with RPI. Anything to stop legacy customers having a great deal.

03-06-2015, 08:11	#33
tghe-retford Forum Member Join Date: Oct 2005 Location: Retford Posts: 20,464	Everyone who signs up for a new contract or upgrades gets the price increase, and that includes SIM only contracts, starting from May 2016. Three allowed that little nugget of information to leak when replying to a gentleman on Twitter: https://twitter.com/XviuX/status/605805021641375744 Which is odd because the document they link to states what we know - this won't apply to SIM only contracts: http://support.three.co.uk/SRVS/CGI-...ase=obj(15395) Either Three have a problem with communication or know something we don't.

DS Forums

Three now doing annual price increase