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#3776 |
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Forum Member
Join Date: Sep 2011
Posts: 10,218
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Quote:
Apologies if this has already been answered earlier in the thread, but just a quick question:
I recently upgraded to Windows 10, and whilst most things are better (Office is working for me again, longer battery too); when I leave my laptop for a while I usually close the lid and when I get back it's just a case of popping in my password and I'm back to where I was before. Only since getting Windows 10, whenever I've closed the lid, I come back to find that my laptop has shut itself down, and this is on nearly full battery as well. I'm not sure how to sort this out. I've tried changing the power settings (to sleep, hibernate, do nothing; all still have the laptop shutting down), and also locking the screen before I close the lid (same result). It's inconvenient for me as I have to wait a while for it to fully load the desktop, and then restoring my tabs for webpages can take some time too. I'm using a Toshiba Satellite that's a little over 2 years old; I've had a quick Google but I'm not particularly techy-minded, so if anyone could possibly help then that would be greatly appreciated (the start button and file explorer won't work whilst I have my USB in either, but I've managed to find a way around that by going through the Recycle Bin icon on my desktop and bringing up my USB files that way). Thanks. |
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#3777 |
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Forum Member
Join Date: Sep 2003
Location: Sandy Heath, Beds. UK
Posts: 10,377
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Quote:
Apologies if this has already been answered earlier in the thread, but just a quick question:
I recently upgraded to Windows 10, and whilst most things are better (Office is working for me again, longer battery too); when I leave my laptop for a while I usually close the lid and when I get back it's just a case of popping in my password and I'm back to where I was before. Only since getting Windows 10, whenever I've closed the lid, I come back to find that my laptop has shut itself down, and this is on nearly full battery as well. I'm not sure how to sort this out. I've tried changing the power settings (to sleep, hibernate, do nothing; all still have the laptop shutting down), and also locking the screen before I close the lid (same result). It's inconvenient for me as I have to wait a while for it to fully load the desktop, and then restoring my tabs for webpages can take some time too. I'm using a Toshiba Satellite that's a little over 2 years old; I've had a quick Google but I'm not particularly techy-minded, so if anyone could possibly help then that would be greatly appreciated (the start button and file explorer won't work whilst I have my USB in either, but I've managed to find a way around that by going through the Recycle Bin icon on my desktop and bringing up my USB files that way). Thanks. |
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#3778 |
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Forum Member
Join Date: Sep 2011
Posts: 10,218
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Although it's a lot of work, a clean install of W10 (rather than the in-place upgrade you have) solves a lot of problems. It means you have to backup all your data and reinstall all your software afterward, but it's often worth it.
Basically, you have to find your way to Change plan settings and then set the various options however you had them set before installing Windows 10. It's no more difficult than previous versions of Windows, it's just that we tend to settle on them being set a certain way for the life of the OS, and by the time a new OS comes along we forget how we had them set previously. A clean install will not help you remember how you had the options set previously. |
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#3779 |
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Forum Member
Join Date: Jun 2011
Posts: 14,104
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Thanks to you both, I did say in my post that I'd gone into the power options and tried to change those, but I think I might have cracked it - I did another Google and apparently someone managed to do it by changing the plan settings: it turns out that like them, the options for hybrid sleep on my Balanced power plan were both turned off, so they just turned both on and tried putting their laptop to sleep and it worked.
I've just updated mine to be 'on', so hopefully that should do the trick. I'll test it in a few minutes and see if it works. EDIT: Just tried manually putting it to sleep from the Start menu, all I got was a completely black screen which I couldn't 'wake up', so had to turn off and restart. Looks like I just need to see how it is overnight and then go from there. |
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#3780 |
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Forum Member
Join Date: Mar 2006
Location: Scottish Borders
Posts: 11,984
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Quote:
Thanks to you both, I did say in my post that I'd gone into the power options and tried to change those, but I think I might have cracked it - I did another Google and apparently someone managed to do it by changing the plan settings: it turns out that like them, the options for hybrid sleep on my Balanced power plan were both turned off, so they just turned both on and tried putting their laptop to sleep and it worked.
I've just updated mine to be 'on', so hopefully that should do the trick. I'll test it in a few minutes and see if it works. EDIT: Just tried manually putting it to sleep from the Start menu, all I got was a completely black screen which I couldn't 'wake up', so had to turn off and restart. Looks like I just need to see how it is overnight and then go from there. You put it into sleep by pressing the power button. Sometimes it works, but sometimes you come back to find it's just a black screen, and it has to be rebooted to get it going again. |
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#3781 |
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Forum Member
Join Date: Mar 2000
Posts: 4,572
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Quote:
I get a similar thing with my Linx 1010 Windows 10 tablet.
You put it into sleep by pressing the power button. Sometimes it works, but sometimes you come back to find it's just a black screen, and it has to be rebooted to get it going again. I do not use sleep, just a quick shut down and restart for me, the Linx boots so quick, think thats the best way. Also the battery lasts well on it too, so will last for day to day stuff for most of the day without a major charge. Its not just the linx though, seen many with hp win 10 devices who have similar sleep problems that have still not been fixed. You only have to go into the MS community forums and its very a very common problem across many devices in Windows 10 and of course there was that very messy sleep problem on the Surface. The surface problem seems to have been sorted now. |
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#3782 |
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Forum Member
Join Date: Mar 2000
Posts: 4,572
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Just loved the Windows 10 upgrade box pop up in a live weather broadcast;
https://youtu.be/PSgUnixCZnQ |
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#3783 |
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Forum Member
Join Date: Oct 2003
Location: the wild world web
Posts: 28,132
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http://www.theregister.co.uk/2016/04...ws_10_live_tv/
That had to happen sooner or later. Funnily enough, a close colleague just succumbed to the 10 nagware. Not being brilliantly tech savvy, it currently looks like she has permanently lost 7 years of files, some extremely important. Is there a good, light undelete utilty tgat can scan the disk sectors for W10 and recover anything that looks like a file? I imagine ones I already have will not work on 10. |
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#3784 |
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Forum Member
Join Date: Dec 2002
Posts: 3,850
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Quote:
http://www.theregister.co.uk/2016/04...ws_10_live_tv/
That had to happen sooner or later. Funnily enough, a close colleague just succumbed to the 10 nagware. Not being brilliantly tech savvy, it currently looks like she has permanently lost 7 years of files, some extremely important. Is there a good, light undelete utilty tgat can scan the disk sectors for W10 and recover anything that looks like a file? I imagine ones I already have will not work on 10. |
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#3785 |
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Forum Member
Join Date: May 2004
Location: Storbritannia
Posts: 28,916
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Quote:
http://www.theregister.co.uk/2016/04...ws_10_live_tv/
That had to happen sooner or later. Funnily enough, a close colleague just succumbed to the 10 nagware. Not being brilliantly tech savvy, it currently looks like she has permanently lost 7 years of files, some extremely important. Is there a good, light undelete utilty tgat can scan the disk sectors for W10 and recover anything that looks like a file? I imagine ones I already have will not work on 10. Oh dear to both of those stories. I sincerely hope that your colleague was able to recover her files from her back up storage option.
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#3786 |
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Forum Member
Join Date: Sep 2011
Posts: 10,218
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To be fair, you can hardly class files as 'extremely important' if you don't keep any back-up copies. 'Considered inconsequential' would be closer to the truth.
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#3787 |
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Forum Member
Join Date: Dec 2011
Posts: 1,039
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TheAuburnEnigma
a) Have you calibrated your battery ? b) Have you installed the Toshiba Windows 10 updates ? There should be around 10 of those, the most relevent to you would be: Eco Utility, System Driver, System Settings. Those are available here: http://win10upgrade.toshiba.com/swup...try=GB&lang=en Look in Programs and Features if you don't know whether you have those installed. The Power Options, Plan settings are a minefield of complications, and Toshibe adds it's own little section. I use a Toshiba Satellite just over 2 years old, it's being 'prepared' for Windows 10. You can use CPUID HWMonitor to find out about your battery wear, on mine about 11% over that time. If it's still on 0% then you have not calibrated it. A wear level like that affects Sleep modes as the battery may actually be flat before without calibration. Users usually accidently calibrate their battery, but it's worth a check. |
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#3788 |
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Forum Member
Join Date: Dec 2004
Location: County Durham
Posts: 78,614
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Just loved the Windows 10 upgrade box pop up in a live weather broadcast;
https://youtu.be/PSgUnixCZnQ |
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#3789 |
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Forum Member
Join Date: Dec 2004
Location: County Durham
Posts: 78,614
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^ Okay, I've experienced a black screen that lasted for a second. Doesn't matter. It only happens the very odd time.
Edit: Well, I've now installed the latest graphics driver from my motherboard's website instead of through Windows Update. See if I have the 1-2 second black screen from now till tomorrow then. |
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#3790 |
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Forum Member
Join Date: Dec 2002
Posts: 3,850
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The other 'problem' I had wasn't really much different to 8.1 anyway.
The biggest whinge is it is not like Windows 7. The biggest issues with Windows 8.1 were cosmetic ie no start menu (easily fixed), and too much of a swing to touchscreen pcs/tablets for many, and not focussed on desktop. Windows 10 has generally redressed the balance although people missed the Windows 8 style startup repair on tablets ( latest Insider has gone back to a more familiar look. Technically, 10 is built on the far superior Windows 8.1 infrastructure. As for Windows 7, I recently had misfortune to have to use a 7-dinosaurus pc and it felt so dated eg no right click on start menu, just a list of programs, no modern apps, drivers were a problem etc. I now have 10 across a range of devices, and it is great it handles all of them now awith same familiarity but copes easily with the differences. |
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#3791 |
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Forum Member
Join Date: Mar 2006
Posts: 68
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Quote:
http://www.theregister.co.uk/2016/04...ws_10_live_tv/
That had to happen sooner or later. Funnily enough, a close colleague just succumbed to the 10 nagware. Not being brilliantly tech savvy, it currently looks like she has permanently lost 7 years of files, some extremely important. Is there a good, light undelete utilty tgat can scan the disk sectors for W10 and recover anything that looks like a file? I imagine ones I already have will not work on 10. There's also the Windows 10 rollback feature if she wants to revert to the earlier o.s. |
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#3792 |
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Forum Member
Join Date: Aug 2014
Posts: 507
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the win10 upgrade caused a problem with my keyboard and mouse. its a logitech model. I found a list to check whether my model will work with win10 or not. see link, if anyone has the same issue:
http://support.logitech.com/en_us/article/32427#Mice if your keyboard, (and mouse) is a usb wireless device and over 4 years old it may not be compatible with windows 10 and will function erratically. mine did. Edge stopped working and this is mainly a Logitech mouse and keyboard issue, imo thats affected. if yours is logitech see this support page below for drivers, it certainly helped with mine: http://support.logitech.com/en_us/home |
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#3793 |
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Forum Member
Join Date: Dec 2004
Location: County Durham
Posts: 78,614
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Quote:
the win10 upgrade caused a problem with my keyboard and mouse. its a logitech model. I found a list to check whether my model will work with win10 or not. see link, if anyone has the same issue:
http://support.logitech.com/en_us/article/32427#Mice |
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#3794 |
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Forum Member
Join Date: Oct 2003
Location: the wild world web
Posts: 28,132
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#3795 |
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Forum Member
Join Date: Jul 2007
Posts: 10,876
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#3796 |
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Forum Member
Join Date: Sep 2003
Location: Sandy Heath, Beds. UK
Posts: 10,377
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Quote:
I know Microsoft are desperate to make Bing a success, but this seems to be taking it to the extreme. Chrome allows you to easily change to Bing, Ask, AOL or Yahoo Search but Microsoft seem hell bent on taking away the freedom to choose a different search engine. I wonder how long they'll get away with it before there's threats of legal action for abusing their dominance.
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#3797 |
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Forum Member
Join Date: Aug 2014
Posts: 507
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Looking at that list, it says that my mouse isn't compatible with Windows 10. It works fine though. I might have been lucky so far.
![]() for mine i only started to notice when the keyboard failed when using my, Edge/IE browser. the keyboard was ok with my other browser. then the mouse became erratic. since ive sorted the issue, all is now fine and working. |
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#3798 |
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Forum Member
Join Date: Sep 2011
Posts: 10,218
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I know Microsoft are desperate to make Bing a success, but this seems to be taking it to the extreme. Chrome allows you to easily change to Bing, Ask, AOL or Yahoo Search but Microsoft seem hell bent on taking away the freedom to choose a different search engine. I wonder how long they'll get away with it before there's threats of legal action for abusing their dominance.
I'd call it a rather foolish business decision, which I suspect will cost them quite a few users. But then again most people couldn't care less how things get processed when all they are asking for is a flat fact, and I suspect millions of students do that while revising. So this might well be a good opportunity to compete with Google, no?You might just as well wonder how long the almighty Google will be allowed to dominate before there are threats of legal action. |
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#3799 |
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Forum Member
Join Date: Jun 2011
Posts: 14,104
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Quote:
TheAuburnEnigma
a) Have you calibrated your battery ? b) Have you installed the Toshiba Windows 10 updates ? There should be around 10 of those, the most relevent to you would be: Eco Utility, System Driver, System Settings. Those are available here: http://win10upgrade.toshiba.com/swup...try=GB&lang=en Look in Programs and Features if you don't know whether you have those installed. The Power Options, Plan settings are a minefield of complications, and Toshibe adds it's own little section. I use a Toshiba Satellite just over 2 years old, it's being 'prepared' for Windows 10. You can use CPUID HWMonitor to find out about your battery wear, on mine about 11% over that time. If it's still on 0% then you have not calibrated it. A wear level like that affects Sleep modes as the battery may actually be flat before without calibration. Users usually accidently calibrate their battery, but it's worth a check. Where would I find the monitor for the battery wear (I'm not tech-savvy whatsoever)? |
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#3800 |
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Forum Member
Join Date: Oct 2003
Location: the wild world web
Posts: 28,132
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That's one way of putting it I suppose.
I'd call it a rather foolish business decision, which I suspect will cost them quite a few users. But then again most people couldn't care less how things get processed when all they are asking for is a flat fact, and I suspect millions of students do that while revising. So this might well be a good opportunity to compete with Google, no?You might just as well wonder how long the almighty Google will be allowed to dominate before there are threats of legal action. |
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Oh dear to both of those stories. I sincerely hope that your colleague was able to recover her files from her back up storage option.

I'd call it a rather foolish business decision, which I suspect will cost them quite a few users. But then again most people couldn't care less how things get processed when all they are asking for is a flat fact, and I suspect millions of students do that while revising. So this might well be a good opportunity to compete with Google, no?