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Not Amazon Prime anymore |
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#1 |
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Forum Member
Join Date: Sep 2005
Location: Worcestershire, UK
Posts: 779
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Not Amazon Prime anymore
I was happily watching the whole original series of Star Trek from the 60s as part of my Prime membership. When I went to view the next one I discover that is now chargeable - £35 for the whole series or £1.89 each and I don't get to keep them! Several of the other programmes in my Watchlist have also reverted to pay on demand.
I've paid you Amazon and do not expect this kind of treatment. My subscription will be cancelled as soon as it is up. |
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#2 |
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Forum Member
Join Date: Mar 2009
Location: It's Grim
Posts: 24,400
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Should this have been sent to Amazon Customer Support?
No one in these forums can do anything. |
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#3 |
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Forum Member
Join Date: Sep 2003
Location: Bristol (BBC1 West)
Posts: 15,143
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Quote:
I've paid you Amazon and do not expect this kind of treatment. My subscription will be cancelled as soon as it is up.
They make no guarantees about what content is available or how long it is available for. You'll get this with any streaming service (like Netflix or Sky Now TV). They are only able to get the rights to show programmes for a fixed period of time. |
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#4 |
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Forum Member
Join Date: Mar 2009
Location: It's Grim
Posts: 24,400
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I thought maybe the OP had made a mistake,
but do Amazon Prime suddenly start charging for content that was previously included in the Amazon Prime price while a person is within their membership period? |
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#5 |
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Forum Member
Join Date: Oct 2002
Location: Pompey
Posts: 1,068
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Quote:
I thought maybe the OP had made a mistake,
but do Amazon Prime suddenly start charging for content that was previously included in the Amazon Prime price while a person is within their membership period? With Netflix it, apparently, gives you an expiry date if the program is added to your watchlist. I'm not sure if Amazon do this as well? If they don't i can understand the OPs beef about it. |
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#6 |
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Forum Member
Join Date: Feb 2009
Location: The City and County of Bristol
Posts: 2,623
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Quote:
Netflix do that all the time, stuff gets removed, with Amazon it becomes chargeable.
With Netflix it, apparently, gives you an expiry date if the program is added to your watchlist. I'm not sure if Amazon do this as well? If they don't i can understand the OPs beef about it. If you’re not watching a particular series then it just goes without warning, I assume. |
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#7 |
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Forum Member
Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,698
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Star Trek has been on CBS Action for the last few months. You could hae watch it there.
I have found that more people seem to use Netflix rather than Amazon Prime. Darren |
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#8 |
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Forum Member
Join Date: Jan 2006
Posts: 9,073
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Quote:
I think from memory they sent me an e-mail telling me the series I was viewing at the time would be removed in something like a month’s time.
If you’re not watching a particular series then it just goes without warning, I assume. |
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#9 |
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Forum Member
Join Date: Jun 2003
Location: Notts
Posts: 445
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Not always clear what is included.
The big problem, for me, is that you can search for a TV series and the results include paid for episodes. You have to be very careful what is is included in Prime membership and what is charged. The Star Trek Episodes are a case in point.
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#10 |
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Forum Member
Join Date: Jan 2010
Posts: 9,204
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Quote:
The big problem, for me, is that you can search for a TV series and the results include paid for episodes. You have to be very careful what is is included in Prime membership and what is charged. The Star Trek Episodes are a case in point.
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#11 |
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Forum Member
Join Date: Feb 2013
Location: South Wales
Posts: 5,866
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Amazon do need a better way of displaying things, I usually only look at the main section, with the recently added, and tend to not search for anything else, as NF is generally better.
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#12 |
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Forum Member
Join Date: Mar 2009
Location: It's Grim
Posts: 24,400
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I don't see these services as ever making good money, they exists as either marketing tools (Amazon) or the means for executives to make a nice living (Netflix)
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#13 |
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Forum Member
Join Date: Sep 2005
Location: Worcestershire, UK
Posts: 779
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Quote:
Should this have been sent to Amazon Customer Support?
No one in these forums can do anything. Quote:
What treatment?
They make no guarantees about what content is available or how long it is available for. You'll get this with any streaming service (like Netflix or Sky Now TV). They are only able to get the rights to show programmes for a fixed period of time. |
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#14 |
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Forum Member
Join Date: Feb 2009
Location: The City and County of Bristol
Posts: 2,623
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Quote:
The big problem, for me, is that you can search for a TV series and the results include paid for episodes. You have to be very careful what is is included in Prime membership and what is charged. The Star Trek Episodes are a case in point.
To set PIN for anyone who may want this feature is to go to Prime settings in your Amazon account (not sure if you can set this via the TV but can on a PC) >Parental Controls and enter PIN then next line >Purchase Restrictions and enter Yes. Now whenever you click a paid for item it will ask for the PIN. Viewing any “Included with Prime” stuff will not trigger the PIN so no need to enter it under most instances. |
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#15 |
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Forum Member
Join Date: Oct 2012
Location: Hamilton,UK
Posts: 103
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Get yourself an android tv box,and dont pay anything.
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#16 |
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Forum Member
Join Date: May 2008
Location: Sheffield
Posts: 2,219
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Quote:
I was happily watching the whole original series of Star Trek from the 60s as part of my Prime membership. When I went to view the next one I discover that is now chargeable - £35 for the whole series or £1.89 each and I don't get to keep them! Several of the other programmes in my Watchlist have also reverted to pay on demand.
I've paid you Amazon and do not expect this kind of treatment. My subscription will be cancelled as soon as it is up. Sometimes they start streaming removed stuff again at a later date, it's to do with contractual/licensing issues, so hopefully they'll do it with ST. |
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#17 |
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Forum Member
Join Date: Sep 2005
Location: Worcestershire, UK
Posts: 779
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Quote:
Sometimes they start streaming removed stuff again at a later date, it's to do with contractual/licensing issues, so hopefully they'll do it with ST.
I took the membership because of Ripper Street, a few good movies etc and paid the annual membership because of some of the back series including series 1 of arrow. The other other series are charged - even the ones that were running at that time at no extra cost on Sky! But now I find that I am using it less and less and my Tivo has piles to watch. So the need has reduced. However, I predicted the rise of streamed programmes more than 10 years ago. I said at the time that channels would diappear and viewing would be programme led. That has not happened to a great degree, but I still believe that it will happen in the future. There are still entrenched attitudes to TV watching. Going back to the years my Nan dismissed all the BBC channels, only watching ITV. Now I still am the only one in my group of friends who uses time shifted TV - though in our case it is almost exclusively. The demographic of my cirde is 55 and up so that may explain some of it. If they do not watch a programme when it is first broadcast then they have "missed" it. An concept I really do not understand especially with drama. |
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#18 |
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Forum Member
Join Date: Nov 2008
Posts: 8,671
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Quote:
If they do not watch a programme when it is first broadcast then they have "missed" it...
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#19 |
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Forum Member
Join Date: Sep 2005
Location: Worcestershire, UK
Posts: 779
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Quote:
Really? That kind of attitude hasn't existed for years, surely? I've had a VHS recorder in the house since 1982-83...
And yes, sales of VHS recorders soared in the 80s. A survey of buyers when asked at time of purchase, more than 80% stated they would use it to record programmes for future viewing. When asked again 6 months later only 6% had done so. The rest had either recorded the progamme they were currently watching (why?) or used it to watch commercial videos. (The numbers are from memory so may not be totally correct - but the order of magnitiude is correct.) The users of these fora tend to be technophiles and, as such are a poor representative cross section of the populace. Try asking around, you may be surprised. |
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#20 |
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Forum Member
Join Date: May 2003
Posts: 1,348
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I agree with 56up on the situation regarding on-demand and catch-up TV. Really young people obviously are growing up only knowing of the Internet's existence, so there is no hesitation in using it to watch content - especially when almost all of them find ways to do so for free (usually due to a combination of lack of funds, an entitlement belief, and a lifestyle that rarely uses an actual TV).
20 somethings also have grown up with the Internet, so they have no hesitation. But again, they are not very big "TV" watchers. 20 somethings tend to go out a lot in the evenings, have friends around, study etc and when they watch TV, many are equally happy to watch a show on a laptop as with a mobile phone. Standard TV watching still exists, but it doesn't creep in until the 30s. 30s and 40s is the main TV demographic. First of all, 30 somethings settle down and start to have kids. This means they are usually in at night, and they like to watch television a lot more. By the 40s, the kids are teenagers, and their income is usually higher. Recordings are popular and on-demand TV is becoming more popular, but many still grew up watching TV the old fashioned linear way, and once patterns set in, it is difficult to change. Generally speaking, the more particular (fussy) someone is in what they are watching on TV (in this demographic), the more likely they are to watch either time shifted or on-demand. Being selective means that they watch a lot less, but don't want to miss what they enjoy. People less selective (i.e. those that may like more of the reality shows and the like) are much more likely to watch linear (live) TV. The over 50s is where it goes back to linear simply by habit, as well as a fear of modern technologies. Trailblazers like 56up are not common, but fantastic to see. Oh, and one thing to add, anyone reading this on this forum doesn't count whatever demographic you belong to. You're already a trailblazer as you are not only using on-demand, but have an interest large enough to post on a forum about on-demand. We are quite simply, not normal people ![]() Actually, those figures for VHS recordings in the 80s is true and interesting. The main reason people stopped recording shows for future viewing was the difficulty in programming a VHS recorder. There were no EPGs in those days, and it was a real pain. Finally, I have to say that although I honestly sympathise your situation 56up about the shows that disappeared (I really do, and it has happened to me as well), this is how it works. As annoying as it is, this is why the streaming companies can offer us so many shows, with no ads and for comparatively so little. If it had what you want, for as long as you want it, then basically you've purchased the content... which is not the subscription model and costs more... What I will say is that the screaming companies should make it a LOT more clear how long a series lasts for, and a countdown to when it disappears to avoid annoyed customers like yourself - after all, it is better to keep a happy customer, than to lose an unhappy one. |
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#21 |
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Forum Member
Join Date: Sep 2005
Location: Worcestershire, UK
Posts: 779
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Quote:
We are quite simply, not normal people
![]() Thanks for your post ovbg, good to see a point well put and readable. I'm headed towards 70 and I think out on my own when it comes to technology in my peer group. |
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#22 |
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Forum Member
Join Date: May 2008
Location: Sheffield
Posts: 2,219
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Definitely going to cancel Prime at the end of my membership, there's no point in getting into a series when you don't know if it's going to get suddenly removed. Hundreds more items removed in the last few days including Buffy, Angel, Firefly, and worst of all the one thing that's guaranteed to keep my toddlers occupied, Pingu! So along with Star Trek and Twin Peaks which I was part way through watching when they were removed a month ago, there's rapidly becoming less and less on there that I'm interested in.
Lots of films that I'd been meaning to watch when I got chance have suddenly gone as well, some of which hadn't even been on Prime for very long. I know it's contractual, but comparing the removals to Netflix and there's far more Amazon stuff gone than there has been on Netflix. |
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#23 |
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Forum Member
Join Date: Jun 2005
Location: UK
Posts: 1,409
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http://amzprime.maft.uk/
Gives lists of things that have been removed, unlike its Netflix counterpart it doesn't have "leaving soon" which would be an excellent feature 594 things removed this week alone! |
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#24 |
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Forum Member
Join Date: Sep 2005
Location: Worcestershire, UK
Posts: 779
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But now Season 2 of Arrow is available so I will have to watch that before my contract runs out
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#25 |
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Forum Member
Join Date: Jan 2003
Posts: 2,736
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Quote:
http://amzprime.maft.uk/
Gives lists of things that have been removed, unlike its Netflix counterpart it doesn't have "leaving soon" which would be an excellent feature 594 things removed this week alone! Shows and films do seem to come and go a lot. It would be nice for us to be given end dates. Sky on demand shows how long titles are available till. |
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